2026 Best Software Awards are here!See the list

Compare Social Places and Yext

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Social Places
Social Places
Star Rating
(96)4.7 out of 5
Market Segments
Small-Business (47.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $1,800.00 100 Location Profiles Managed - Per Month
Learn more about Social Places
Yext
Yext
Star Rating
(991)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Yext
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Yext excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Social Places. Users appreciate features like the automatic listing update and the ability to create customizable local landing pages, which enhance their local SEO efforts.
  • Users say that Social Places shines in its user interface and comprehensive feature set, including AI-powered Omni-Channel Reputation CRM and bulk scheduling services. Reviewers highlight the platform's ease of use and effective reporting capabilities, making it a reliable choice for small businesses.
  • According to verified reviews, Yext's implementation process is praised for its speed and efficiency, with users noting that the initial setup was fast and straightforward. This contrasts with Social Places, which, while comprehensive, may require more time for deployment.
  • Reviewers mention that Social Places offers superior support, with a higher quality of assistance reported by users. Many appreciate the platform's dedicated customer service and responsiveness, which can be crucial for businesses needing timely help.
  • G2 reviewers highlight that Yext has a strong presence in the enterprise market, making it a better fit for larger organizations. However, Social Places is favored by small businesses, as evidenced by its higher percentage of reviews from this segment, indicating a tailored approach to their needs.
  • Users report that while Yext provides valuable features for local marketing, such as auto content scheduling, Social Places offers a more holistic approach to social media management, with features like social engagement tools and campaign optimization that resonate well with digital marketing experts.
Pricing
Entry-Level Pricing
Social Places
Growth Package
Starting at $1,800.00
100 Location Profiles Managed - Per Month
Learn more about Social Places
Yext
No pricing available
Free Trial
Social Places
No trial information available
Yext
Free Trial is available
Ratings
Meets Requirements
9.4
73
8.7
773
Ease of Use
9.3
72
8.5
791
Ease of Setup
8.9
30
8.4
576
Ease of Admin
9.2
33
8.5
398
Quality of Support
9.7
72
8.5
731
Has the product been a good partner in doing business?
9.7
34
8.6
400
Product Direction (% positive)
9.6
66
8.3
752
Features by Category
Web Content ManagementHide 23 FeaturesShow 23 Features
Not enough data
7.9
131
Content
Not enough data
8.1
114
Not enough data
7.7
113
Not enough data
7.7
107
Not enough data
7.5
104
Not enough data
7.9
106
Not enough data
7.8
111
Not enough data
8.0
114
Not enough data
8.0
115
Not enough data
7.9
107
Design
Not enough data
7.5
106
Not enough data
7.5
104
Not enough data
7.9
105
Not enough data
7.6
110
Platform
Not enough data
7.8
112
Not enough data
8.1
116
Not enough data
7.9
113
Not enough data
8.4
120
Not enough data
8.3
117
Not enough data
7.7
102
Not enough data
8.0
122
Not enough data
8.0
109
Agentic AI - Web Content Management
Not enough data
5.2
17
Not enough data
6.1
17
Not enough data
8.2
32
Monitoring
Not enough data
7.3
24
Not enough data
8.0
27
Not enough data
7.8
27
Administration
Not enough data
7.7
29
Not enough data
7.8
27
Not enough data
8.3
26
Not enough data
7.5
27
Standards
Not enough data
7.8
30
Not enough data
7.1
26
Not enough data
7.1
21
Not enough data
7.2
23
Agentic AI - Digital Governance
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.9
7
Not enough data
9.0
31
Content Management
Not enough data
8.5
27
Not enough data
8.1
25
Not enough data
8.5
26
Content Discovery
Not enough data
8.7
28
Not enough data
8.0
24
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
8.2
25
Not enough data
7.8
23
Generative AI
Not enough data
7.1
16
Not enough data
7.2
16
Contact Center Knowledge BaseHide 21 FeaturesShow 21 Features
Not enough data
8.2
57
Administration
Not enough data
7.8
50
Not enough data
7.6
47
Not enough data
7.5
50
Knowledge Management
Not enough data
8.6
49
Not enough data
8.0
41
Not enough data
8.1
49
Compliance
Not enough data
8.0
46
Not enough data
7.8
44
Not enough data
7.8
44
Not enough data
7.7
43
Customer Support
Not enough data
8.0
39
Not enough data
7.9
38
Not enough data
7.2
31
Data Security
Not enough data
7.6
38
Not enough data
7.9
39
Not enough data
8.2
43
Not enough data
7.7
37
Administration
Not enough data
7.5
40
Not enough data
8.4
47
Not enough data
8.6
45
Generative AI
Not enough data
7.1
25
Not enough data
8.0
111
Business Tools
Not enough data
8.6
92
Not enough data
8.1
64
Not enough data
7.8
62
Not enough data
8.1
81
Not enough data
7.8
66
Customer Tools
Not enough data
9.0
104
Not enough data
8.6
87
Not enough data
8.3
75
Not enough data
8.1
84
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
6.7
10
Not enough data
6.2
10
Not enough data
7.2
10
Not enough data
6.2
10
Not enough data
6.3
10
Personalization EnginesHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Segmentation
Not enough data
5.3
12
Not enough data
5.6
12
Targeting
Not enough data
5.6
12
Not enough data
5.7
12
Triggered Content
Not enough data
5.8
12
Not enough data
5.6
12
Not enough data
5.6
12
Personalized Content
Not enough data
5.3
12
Not enough data
5.4
12
Not enough data
5.4
12
Agentic AI - Personalization Engines
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
5.0
6
Local Listing ManagementHide 6 FeaturesShow 6 Features
9.0
40
8.5
255
Listing Management
9.0
29
8.8
222
|
Verified
8.8
28
8.6
202
|
Verified
8.6
24
8.3
227
|
Verified
9.1
32
8.5
223
|
Verified
Performance
9.1
35
8.5
231
|
Verified
9.1
37
8.3
230
|
Verified
Not enough data
8.2
103
Knowledge Pages
Not enough data
8.1
82
Not enough data
8.0
74
Not enough data
7.7
70
Not enough data
7.4
64
Not enough data
8.2
76
Not enough data
8.1
74
Knowledge Dissemination
Not enough data
8.2
81
Not enough data
8.4
78
Not enough data
8.4
84
Not enough data
8.3
80
Not enough data
7.9
76
Not enough data
7.8
60
Not enough data
8.2
74
Not enough data
8.1
71
Not enough data
8.2
76
Agentic AI - Knowledge Base
Not enough data
7.0
19
Not enough data
6.9
18
Not enough data
6.9
18
9.5
20
8.4
154
Local Search Optimization
9.5
16
8.0
126
9.5
18
8.8
142
|
Verified
9.2
17
8.7
148
|
Verified
9.4
16
8.6
129
|
Verified
9.7
15
7.2
107
|
Verified
9.5
18
8.2
147
|
Verified
Not enough data
6.2
48
SEO Auditing & Monitoring
Not enough data
6.3
17
Not enough data
6.3
17
Not enough data
6.4
16
Not enough data
5.7
15
Agentic AI - SEO Tools
Not enough data
6.1
12
Not enough data
6.4
12
Not enough data
6.0
12
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
5.4
12
Not enough data
6.0
12
SEO Content & Rankings
Not enough data
5.7
29
Not enough data
6.0
30
Not enough data
5.8
29
Not enough data
6.3
15
Not enough data
6.5
14
SEO Reporting
Not enough data
5.6
29
Not enough data
6.1
15
Not enough data
6.0
14
Not enough data
6.0
13
Generative AI
Not enough data
6.1
12
Not enough data
5.8
12
Social Media ManagementHide 20 FeaturesShow 20 Features
9.3
38
7.9
158
Content & Collaboration
9.5
27
8.0
97
9.2
28
8.1
93
9.1
27
7.8
89
9.5
32
7.8
92
9.5
29
8.1
98
9.4
28
8.0
89
Social Management
9.4
32
7.9
144
9.2
31
8.4
147
9.1
27
8.0
142
9.6
30
8.1
145
8.9
30
7.4
129
9.4
26
7.7
99
9.7
5
7.8
100
Agentic AI - Social Media Management
Not enough data
6.9
22
Not enough data
7.3
22
Not enough data
7.1
22
Not enough data
7.2
21
Not enough data
7.3
21
Not enough data
7.1
21
Not enough data
7.3
21
Enterprise Search SoftwareHide 30 FeaturesShow 30 Features
Not enough data
8.7
27
Compatibility
Not enough data
8.1
18
Not enough data
8.0
17
Not enough data
7.6
15
Agentic AI - Enterprise Search Software
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Search Queries
Not enough data
8.0
17
Not enough data
8.7
17
Not enough data
8.2
16
Not enough data
7.4
13
Not enough data
8.4
17
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.5
17
Not enough data
7.9
19
Not enough data
7.4
17
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
32
Not enough data
7.3
46
Page Customization
Not enough data
7.0
40
Not enough data
7.1
37
Not enough data
7.2
38
Not enough data
7.4
36
Page Optimization
Not enough data
6.4
31
Not enough data
7.3
38
Not enough data
7.5
40
Not enough data
7.6
42
Integrations
Not enough data
6.9
32
Not enough data
7.2
30
Not enough data
7.7
35
Generative AI
Not enough data
Feature Not Available
Agentic AI - Landing Page Builders
Not enough data
4.8
10
Not enough data
Not enough data
Data collection
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
4.5
7
Not enough data
4.8
7
Segment Trending
Not enough data
4.5
7
Not enough data
4.8
7
Not enough data
4.5
7
Not enough data
4.8
7
Analysis
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
5.2
7
Platform
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
5.5
7
Not enough data
6.2
7
Not enough data
6.2
7
Not enough data
6.7
7
Agentic AI - Market Intelligence
Not enough data
5.5
7
Not enough data
5.7
7
Digital Communications GovernanceHide 8 FeaturesShow 8 Features
Not enough data
9.4
15
Policy Management - Digital Communications Governance
Not enough data
8.0
14
Not enough data
7.7
14
Surveillance - Digital Communications Governance
Not enough data
8.1
14
Not enough data
8.0
14
Analytics and Reporting - Digital Communications Governance
Not enough data
8.0
14
Not enough data
8.1
13
Compliance Management - Digital Communications Governance
Not enough data
8.2
14
Not enough data
8.2
14
Answer Engine Optimization (AEO)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
AI Visibility & Tracking
Not enough data
6.2
7
Not enough data
6.7
8
Sentiment & Brand Analysis
Not enough data
7.1
7
Not enough data
6.5
8
Competitive Benchmarking
Not enough data
6.2
7
Not enough data
6.7
8
AI Content Optimization
Not enough data
6.4
7
Not enough data
6.7
8
Reporting & Alerts
Not enough data
6.7
8
Not enough data
6.7
8
Online Reputation ManagementHide 18 FeaturesShow 18 Features
9.3
42
7.6
220
Consumer Intelligence
9.5
38
8.3
185
9.1
33
7.6
175
|
Verified
9.0
35
8.0
177
|
Verified
Reporting
9.1
29
7.0
125
9.2
32
7.7
151
|
Verified
9.4
41
8.5
195
|
Verified
Media Monitoring
9.2
35
7.6
153
9.5
33
7.4
137
9.2
32
7.7
133
In-House Management
9.7
28
7.1
120
9.7
29
7.5
133
|
Verified
Generative AI
Not enough data
6.9
85
Agentic AI - Online Reputation Management
Not enough data
7.1
29
Not enough data
7.4
28
Not enough data
7.4
29
Not enough data
7.2
29
Not enough data
7.2
29
Not enough data
7.2
29
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Social Places
Social Places
Small-Business(50 or fewer emp.)
47.2%
Mid-Market(51-1000 emp.)
37.1%
Enterprise(> 1000 emp.)
15.7%
Yext
Yext
Small-Business(50 or fewer emp.)
27.2%
Mid-Market(51-1000 emp.)
32.6%
Enterprise(> 1000 emp.)
40.3%
Reviewers' Industry
Social Places
Social Places
Marketing and Advertising
16.9%
Retail
13.5%
Food & Beverages
13.5%
Consumer Services
13.5%
Restaurants
11.2%
Other
31.5%
Yext
Yext
Financial Services
19.3%
Hospital & Health Care
8.9%
Marketing and Advertising
7.9%
Insurance
7.7%
Retail
6.5%
Other
49.6%
Alternatives
Social Places
Social Places Alternatives
SOCi
SOCi
Add SOCi
Birdeye
Birdeye
Add Birdeye
Chatmeter
Chatmeter
Add Chatmeter
Reputation
Reputation
Add Reputation
Yext
Yext Alternatives
Birdeye
Birdeye
Add Birdeye
SOCi
SOCi
Add SOCi
Semrush
Semrush
Add Semrush
Chatmeter
Chatmeter
Add Chatmeter
Discussions
Social Places
Social Places Discussions
Monty the Mongoose crying
Social Places has no discussions with answers
Yext
Yext Discussions
Is YEXT worth the cost?
4 Comments
Dan M.
DM
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more