Snappic Reviews & Product Details

We absolutely love Snappic! One of our favorite features is their live chat support. It’s so reassuring knowing that if we ever have a question or need help, we can quickly get in touch with someone.

The platform has also been extremely reliable for us. We use Snappic for live events, so having software that runs smoothly without major issues is incredibly important. It gives us peace of mind knowing we can focus on our guests and the event instead of worrying about technical problems. Review collected by and hosted on G2.com.

One thing we dislike is how GIFs are handled. In order for a GIF session to save as both a still photo and a GIF, the photo has to be printed. We would love the option to automatically save both versions without requiring a print.

Another area we feel could be improved is the print quality. We’ve noticed that the quality of the printed photos isn’t always as sharp or consistent as we would like, especially compared to the quality of the digital images. It works well with our DNP RX-1 but not our DNP 620-A. Review collected by and hosted on G2.com.

The customer service is outstanding, possibly the best in the business actually. I've tried a few photo booth software, they always respond in a reasonable amount of time and are usually invested in assisting.

The software itself is really performs well, it allows for a lot of customizations and they think through the details. Some of the integrations are only found here and that really helps a photo booth company stand out when it counts. Review collected by and hosted on G2.com.

It's a bit of a financial reach for a new company that wants to be competitive but it is worth it's weight in gold. The feature structure is a little rigid but again, it's worth every penny. So I would not count this against the company, I would encourage anyone starting out to push to their level. Review collected by and hosted on G2.com.

I really love Snappic's customer service, it's honestly a game-changer for me. I've tried other software, but Snappic's support is top-notch. Plus, the software itself is very easy to program and keeps improving with updates. I enjoy the cloud-based features that allow us to make changes in the office and immediately push them to our photo booths. The filters and editing tools make our photos look studio-grade, which is a massive upgrade compared to others like Photomaster. The pricing is competitive as well, but it's really the customer service that keeps me loyal to Snappic. Review collected by and hosted on G2.com.

I kinda wish that some of the AI features didn't require a higher license because there's a significant price jump between entry-level and mid-tier licenses. It makes it hard where I live since we don't do a lot of video and stuff like that. The features like AI touch-up would be great if they were available on the lower license. As a business owner, I wish we didn't have to pay as much to access certain features, but I understand the costs involved, especially with AI development. It'd be nice if I could spend less money, but you get what you pay for. Review collected by and hosted on G2.com.

Snappic allows me to print photos on the spot and share them digitally with customers, which is really convenient. I love their customer service; it's second to none. I use the chat feature on their website whenever I have an issue, and they guide me through it step by step. Sometimes I'll even screen share with them, and they'll fix the issues for me. The initial setup might be daunting, but that's when the exceptional customer service really shines. Review collected by and hosted on G2.com.

The setup to edit your photo strip is a little tedious and clunky, but it's still usable. Also, the initial setup is a little daunting, though customer service helps a lot. Review collected by and hosted on G2.com.

The software is very easy to use but the support team is even better and ready to solve any issue you might have. On Live events everything is at your finger tips and the performance has been upgraded from our previous app. The Price is compatible too and we have been able to use it integrated with various Photobooth, 360 video booth as well as glambot Review collected by and hosted on G2.com.

I would prefer a more economical version for the monthly and yearly subscriptions Review collected by and hosted on G2.com.

I really like that Snappic is cloud-based, letting me do all the work from home instead of needing to be at a specific location or event site. The ability to print directly without using a PC is fantastic. I rated it a 10 for functionality mainly because its capacity is amazing, although it comes with a cost. Review collected by and hosted on G2.com.

I just wish I could share one picture at a time instead of having to include the graphic overlay every time. Review collected by and hosted on G2.com.

I really appreciate Snappic for its reliability and the excellent customer service. They solve problems fast and have everything I need in one place, so I don't have to use any other software. The initial setup was very easy, and I switched to Snappic from Lumabooth after just two events and have stuck with it for three years. I use Snappic for my photo booth and 360 booths and integrate it with Dropbox. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

There are very few companies left today that have excellent customer service. Most companies send you overseas or some sort of automated phone system or chat bots and it just doesn't work with some questions especially about technology. Snappic is always always excellent. Review collected by and hosted on G2.com.

I wish it was available on Windows, that would help me a lot. Review collected by and hosted on G2.com.

The interface is super easy to use. The platform is loaded with resources, and the live chat surpasses my expectations every time! The agents are extremely knowledgeable and will help until the issue is resolved whether your at a live event, or need to print pictures after the event Review collected by and hosted on G2.com.

I wish I had time to learn all the dynamic features. Review collected by and hosted on G2.com.

Versatile software and excellent customer service Review collected by and hosted on G2.com.

Haven’t found a problem yet, customer support always helps me fix issues I encounter, which are usually user error Review collected by and hosted on G2.com.