---
title: Smokeball Reviews
meta_title: 'Smokeball Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 385 reviews by the users' company size, role or industry
  to find out how Smokeball works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 385
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Legal
  url: https://www.g2.com/categories/legal
---


# Smokeball Reviews
**Vendor:** Smokeball  
**Category:** [Legal Case Management Software](https://www.g2.com/categories/legal-case-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 385
## About Smokeball
Smokeball is a cloud-based practice management software designed for mid-size, small, and solo law firms. Developed by legal professionals, Smokeball allows users to manage their daily tasks within a single, secure platform tailored to their practice areas (personal injury, family law, real estate, civil litigation, business law, and more.) Legal professionals use Smokeball to streamline their workflows, from client intake to invoicing. Key features include: • 200+ pre-built matter types for different areas of law • Easy-to-review automatic time tracking • Robust Document automation • Email and document management through Microsoft Office • Firm insights and reporting capabilities • Access to 20,000+ federal and local court forms • Comprehensive onboarding and ongoing training Smokeball’s practice management software and award-winning client support help legal professionals capture more billable hours without working more and regain peace of mind.



## Smokeball Pros & Cons
**What users like:**

- Users enjoy the **ease of use** of Smokeball, praising its user-friendly interface and organized document management. (36 reviews)
- Users appreciate the **organization features** of Smokeball, which streamline document management and enhance productivity. (33 reviews)
- Users value the **user-friendly document management** of Smokeball, praising its organization and searchable features for legal documents. (32 reviews)
- Users value the **efficiency** of Smokeball, praising its document management and intuitive organization features. (30 reviews)
- Users praise the **tracking features** of Smokeball for their effectiveness in keeping organized and connected with cases. (24 reviews)
- Document Sharing (22 reviews)
- Task Management (22 reviews)
- Users value the **time-saving features** of Smokeball, significantly streamlining workflows and enhancing efficiency in legal practices. (22 reviews)
- Communication (21 reviews)
- Users rave about Smokeball's **exceptional customer support** , emphasizing their responsiveness and helpfulness in addressing needs and suggestions. (20 reviews)

**What users dislike:**

- Users struggle with **missing features** like customizable invoicing and limited functionality in document management and AI assistance. (16 reviews)
- Users report significant **billing issues** , citing poor functionality and the need for numerous workarounds in Smokeball. (12 reviews)
- Users experience **slow performance** with Smokeball, facing delays in loading PDFs and lagging during memo writing. (12 reviews)
- Users often face **software bugs** that disrupt communication and hinder file accessibility, leading to frustration. (12 reviews)
- Users report **integration issues** with Smokeball, finding it difficult to connect with platforms like Logmatics and LawPay. (11 reviews)
- Email Integration (10 reviews)
- Users experience **slow PDF loading times** and issues with document saving and versioning in Smokeball. (9 reviews)
- Poor Customer Support (9 reviews)
- Limitations (8 reviews)
- Update Issues (7 reviews)


## Smokeball Discussions
  - [What integrations do you have?](https://www.g2.com/discussions/smokeball-faqs-53285246-1311-43cc-a539-a887fc0b4650) - 1 comment, 2 upvotes
  - [how do i open e-mails from smokeball without having outlook 'Not Responding' and freezing](https://www.g2.com/discussions/12251-how-do-i-open-e-mails-from-smokeball-without-having-outlook-not-responding-and-freezing) - 1 comment, 1 upvote
  - [Is Smokeball cloud-based software?](https://www.g2.com/discussions/smokeball-faqs-68610ee8-c56a-4b4f-a9d7-e1161ebf204d) - 3 comments, 1 upvote
  - [Does Smokeball have document automation?](https://www.g2.com/discussions/smokeball-faqs-ff993cde-dd1c-4d52-beb9-4410d803aa5d) - 1 comment, 1 upvote
  - [Is there free training and online courses to help learn the software?](https://www.g2.com/discussions/smokeball-faqs-00f78478-86d9-43c0-960e-4316e24d9324) - 2 comments, 1 upvote

- [View Smokeball pricing details and edition comparison](https://www.g2.com/products/smokeball/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-07+18%3A05%3A26+-0500&secure%5Bsession_id%5D=b6a20b08-772c-4b5c-9adc-4fa6c00497ee&secure%5Btoken%5D=8312cc27c84996e4d6b029ab48031d8f7f7253641741957cbec14ee1c0815caf&format=llm_user)
## Smokeball Integrations
  - [8am LawPay](https://www.g2.com/products/8am-lawpay/reviews)
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews)
  - [Briefpoint](https://www.g2.com/products/briefpoint/reviews)
  - [Bundledocs](https://www.g2.com/products/bundledocs/reviews)
  - [Case Status](https://www.g2.com/products/case-status/reviews)
  - [CollBox](https://www.g2.com/products/collbox/reviews)
  - [DecisionVault](https://www.g2.com/products/decisionvault/reviews)
  - [Hona](https://www.g2.com/products/hona/reviews)
  - [Intaker](https://www.g2.com/products/intaker/reviews)
  - [Kenect](https://www.g2.com/products/kenect/reviews)
  - [LAWCLERK](https://www.g2.com/products/lawclerk/reviews)
  - [Lawmatics](https://www.g2.com/products/lawmatics/reviews)
  - [LawToolBox](https://www.g2.com/products/lawtoolbox/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews)
  - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews)
  - [RingCentral Video](https://www.g2.com/products/ringcentral-video/reviews)
  - [RingEX](https://www.g2.com/products/ringex/reviews)
  - [Smith.ai Virtual Receptionists](https://www.g2.com/products/smith-ai-virtual-receptionists/reviews)
  - [Wealth Docx®](https://www.g2.com/products/wealth-docx/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Smokeball Features
**Platform Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Platform Basics**
- Reporting
- Activity Dashboard
- Cloud
- Mobility
- Historical Reporting

**Platform Basics**
- Reporting
- Activity Dashboard
- Cloud
- Mobility
- Contact Management
- Forms Management
- Records Management
- Task Management
- Conflict Management
- Workflow Management
- Compliance Management
- Communication Management
- Email Management
- Contract/License Management
- Billing Rate Management
- Calendar Management
- Legal Case Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Storage and Collaboration - Legal Document Management**
- Editing and Tracking
- Centralised Database
- Accessibility and Permission for Sharing
- Document Storage
- File Sharing
- Expense Tracking
- Activity Tracking
- Secure Data Storage

**Agentic AI - Legal Billing**
- Cross-system Integration
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Customizable Fields
- Billing & Invoicing
- Search/Filter
- Accounting
- Task Management
- Reminders
- Calendar Management
- Invoice Processing
- Activity Dashboard
- Electronic Payments
- Quotes/Estimates
- Time Tracking
- Case Management
- API
- Billable Items Tracking
- Generative AI
- Real-Time Data
- Collaboration Tools
- Automatic Backup
- Reporting & Statistics
- Bank Reconciliation
- Activity Tracking
- Contact Database
- Client Management
- Financial Management
- Customizable Templates
- Automatic Billing
- General Ledger
- AI Copilot
- Workflow Management
- Task Scheduling
- Client Portal
- Document Management
- Billing Rate Management
- Access Controls/Permissions
- Credit Card Processing
- Expense Tracking
- SSL Security
- Customizable Reports
- For Legal Professionals

**Platform Content**
- Automation
- File Sharing
- Content Library

**Content Management**
- Document Management
- Calendar Integration
- Workflow
- Accounting Integration
- Financial Management
- Invoice Management
- Portfolio Management
- Contract/License Management
- Patent/Trademark Management
- Client Management
- Case Management
- Email Management
- Workflow Management
- Calendar Management
- Task Management
- Deadline Management
- Docket Management
- Compliance Management
- Conflict Management
- Communication Management
- Docket Management

**Content Management**
- Document Management
- Calendar Integration
- Workflow
- Deadline Management
- Appointment Management

**Document Management - Legal Document Management**
- Search and Retreival
- Synchronization of Data
- Versioning
- Full Text Search

**Agentic AI - Legal Document Drafting**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform Basics**
- Interoperability
- Offline Editing
- E-Signature

**Time & Billing**
- Time Tracking
- Payments
- Billing
- Activity Tracking
- Expense Tracking
- Billable Items Tracking
- Email Tracking
- Task Progress Tracking

**Analysis - Legal Document Management**
- Document Review
- Legal Analytics

**Agentic AI - Legal Case Management**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Calendar/Reminder System
- Third-Party Integrations

**Additional Functionality**
- Billing & Invoicing
- Document Automation
- Customizable Reports
- Electronic Signature
- Generative AI
- Accounting
- Alerts/Notifications
- Document Templates
- Trust Accounting
- Client Portal
- Reporting & Statistics
- Data Import/Export
- Access Controls/Permissions
- SSL Security
- For Legal Professionals
- AI Copilot
- Case Notes
- Full Text Search
- Automatic Backup
- Customizable Forms
- Activity Tracking
- Electronic Payments
- Predictive Analytics
- Contact Database
- Customizable Fields
- Customer Database
- Reminders
- Document Storage
- Court Records Search
- API
- Data Visualization
- Two-Factor Authentication
- Interaction Tracking
- Version Control
- Credit Card Processing
- Status Tracking
- Customizable Templates
- Expense Tracking
- Billable Items Tracking
- Time & Expense Tracking
- Online Payments
- 2-Way Messaging
- Billable & Non-Billable Hours
- Mobile App

**Artificial Intelligence - Legal Document Management**
- AI Automation
- Generative AI
- Document Automation

**Agentic AI - Legal Practice Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Billing & Invoicing
- Document Automation
- Customizable Reports
- Electronic Signature
- Generative AI
- Accounting
- Alerts/Notifications
- Document Templates
- Trust Accounting
- Client Portal
- Reporting & Statistics
- Data Import/Export
- Access Controls/Permissions
- SSL Security
- For Legal Professionals
- AI Copilot
- Case Notes
- Full Text Search
- Reminders
- API
- Customizable Templates
- AI Summarization
- Document Generation
- Case Law Research
- AI Redlining
- CRM
- Customizable Fields
- Collaboration Tools
- Secure Data Storage
- Search/Filter
- Mobile Access
- Backup and Recovery
- Payment Processing
- Customizable Forms

**Accessibility - Legal Document Management**
- Cross-Platform Access

**Agentic AI - Legal Document Management**
- Cross-system Integration
- Natural Language Interaction
- Third-Party Integrations

**Additional Functionality**
- Customizable Templates
- Two-Factor Authentication
- Customizable Fields
- Document Check-In/Out
- Client Management
- Document Capture
- Audit Trail
- For Legal Professionals
- Optical Character Recognition
- Customizable Reports
- Contact Management
- Search/Filter
- Archiving & Retention
- Client Portal
- Email Management
- Compliance Management
- Task Management
- Electronic Signature
- Document Classification
- AI Copilot
- Version Control
- Document Generation
- Collaboration Tools
- Activity Dashboard
- Deadline Management
- Billing & Invoicing
- Case Management
- Workflow Management
- Reporting & Statistics
- API
- Calendar Management
- Alerts/Notifications
- Contract/License Management
- Reminders
- Document Management
- SSL Security

## Top Smokeball Alternatives
  - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews)
  - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (383 reviews)
  - [Filevine](https://www.g2.com/products/filevine/reviews) - 4.7/5.0 (289 reviews)