Smarsh Professional Archive Reviews & Product Details

Very intuitive to review messages in Smarsh. No training necessary. Review collected by and hosted on G2.com.

The Support is sorely lacking. No chat feature, emails go unanswered, and the phone number consistently hangs up on you after you choose the options. Review collected by and hosted on G2.com.

Easy to use the service. Servers are inside the U.S. Review collected by and hosted on G2.com.

Customer service is slow. It took a while for customer service to get back to me, Review collected by and hosted on G2.com.

This is by far the most trusted product in the space and has all the features I need it to. Review collected by and hosted on G2.com.

It is not very user friendly though. I hate that there are two different portals for service and for the actual product. The landing page for the product portal is very confusing. I have to look up how to use the features I need routinely. Review collected by and hosted on G2.com.

Ease to use, ease of integration. Nice support. Review collected by and hosted on G2.com.

Nothing. The tool exceeded expectations. Review collected by and hosted on G2.com.

It is great for working with minors and archiving that communication for safety and legal purposes. Review collected by and hosted on G2.com.

It is confusing to access and manage and I am constantly having to reconnect our social media accounts. Review collected by and hosted on G2.com.

Scalability and Performance: Digital Reasoning is designed to handle large-scale data processing tasks efficiently. It can scale to accommodate growing data volumes and user Review collected by and hosted on G2.com.

Cost Considerations: The cost of implementing and maintaining Digital Reasoning can be a factor for some organizations. Depending on the licensing model and specific requirements, the overall cost may include licensing fees, infrastructure costs, and ongoing support or maintenance expenses. Review collected by and hosted on G2.com.

The organisation's AI cognitive computing platform is a game-changer for businesses. It's advanced algorithms and machine learning capabilities empower companies to make data-driven decisions easily. The platform's intuitive interface and robust features streamline operations and drive productivity. Review collected by and hosted on G2.com.

So far, none. Rest I will be updating on the go. Review collected by and hosted on G2.com.

Fairly easy to use once you have your screens set up. Lots of options of what to filter. Review collected by and hosted on G2.com.

Figuring out how to set up filters initially is a bit challenging. Review collected by and hosted on G2.com.

E-mail archiving system makes compliance review easy Review collected by and hosted on G2.com.

No real complaints about the software so far Review collected by and hosted on G2.com.