The G2 on FeatureOS

FeatureOS Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the intuitive and feature-rich platform of FeatureOS, appreciating the excellent customer support and frequent updates. (3 mentions)

Users value the responsive customer support of FeatureOS, appreciating their dedication to user feedback and product improvement. (2 mentions)

Users praise the excellent Customer Support of FeatureOS, highlighting responsiveness and genuine care for user feedback. (2 mentions)

Users find FeatureOS to be super easy to use, appreciating its intuitive design and continuous improvements. (2 mentions)

Users value the continuous improvement and intuitive features of FeatureOS, enhancing their overall experience and efficiency. (2 mentions)

Top Pros or Advantages of FeatureOS

1. Features

Users love the intuitive and feature-rich platform of FeatureOS, appreciating the excellent customer support and frequent updates.

See 3 mentions

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LA

loic a.

Mid-Market (51-1000 emp.)

5.0/5

"Only good things to say"

What do you like about FeatureOS?

I have liked very much the Customer Care experience. All questions are processed at no time, even some developments executed in a matter of days. You

현

현준 .

Small-Business (50 or fewer emp.)

5.0/5

"The BEST VoC/Feedback Management SaaS"

What do you like about FeatureOS?

I've explored and tried demos of many Feedback Management SaaS, but futureOS is the only tool that's cost-effective, user-friendly, and has all the fe

2. Customer Insights

Users value the responsive customer support of FeatureOS, appreciating their dedication to user feedback and product improvement.

See 2 mentions

See Related User Reviews

LA

loic a.

Mid-Market (51-1000 emp.)

5.0/5

"Only good things to say"

What do you like about FeatureOS?

I have liked very much the Customer Care experience. All questions are processed at no time, even some developments executed in a matter of days. You

SG

Steven G.

Small-Business (50 or fewer emp.)

5.0/5

"Best way to collect user suggestions"

What do you like about FeatureOS?

featureOS (aka hellonext) is super easy to use for us and for our customers. It's intuitive and they are always adding new features and improving the

3. Customer Support

Users praise the excellent Customer Support of FeatureOS, highlighting responsiveness and genuine care for user feedback.

See 2 mentions

See Related User Reviews

LA

loic a.

Mid-Market (51-1000 emp.)

5.0/5

"Only good things to say"

What do you like about FeatureOS?

I have liked very much the Customer Care experience. All questions are processed at no time, even some developments executed in a matter of days. You

SG

Steven G.

Small-Business (50 or fewer emp.)

5.0/5

"Best way to collect user suggestions"

What do you like about FeatureOS?

featureOS (aka hellonext) is super easy to use for us and for our customers. It's intuitive and they are always adding new features and improving the

4. Ease of Use

Users find FeatureOS to be super easy to use, appreciating its intuitive design and continuous improvements.

See 2 mentions

See Related User Reviews

현

현준 .

Small-Business (50 or fewer emp.)

5.0/5

"The BEST VoC/Feedback Management SaaS"

What do you like about FeatureOS?

I've explored and tried demos of many Feedback Management SaaS, but futureOS is the only tool that's cost-effective, user-friendly, and has all the fe

SG

Steven G.

Small-Business (50 or fewer emp.)

5.0/5

"Best way to collect user suggestions"

What do you like about FeatureOS?

featureOS (aka hellonext) is super easy to use for us and for our customers. It's intuitive and they are always adding new features and improving the

5. Feature Development

Users value the continuous improvement and intuitive features of FeatureOS, enhancing their overall experience and efficiency.

See 2 mentions

See Related User Reviews

LA

loic a.

Mid-Market (51-1000 emp.)

5.0/5

"Only good things to say"

What do you like about FeatureOS?

I have liked very much the Customer Care experience. All questions are processed at no time, even some developments executed in a matter of days. You

SG

Steven G.

Small-Business (50 or fewer emp.)

5.0/5

"Best way to collect user suggestions"

What do you like about FeatureOS?

featureOS (aka hellonext) is super easy to use for us and for our customers. It's intuitive and they are always adding new features and improving the

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LA

loic a.

Product Manager for Enfocus PitStop Line

Mid-Market (51-1000 emp.)

4/18/2025

"Only good things to say"

5/5

What do you like best about FeatureOS?

I have liked very much the Customer Care experience. All questions are processed at no time, even some developments executed in a matter of days. You can really feel that the team is listening and looking to make their product better. Review collected by and hosted on G2.com.

What do you dislike about FeatureOS?

I am not sure I have found anything I dislike particularly. It's a great product. Review collected by and hosted on G2.com.

SG

Steven G.

Founder

Small-Business (50 or fewer emp.)

7/2/2024

"Best way to collect user suggestions"

5/5

What do you like best about FeatureOS?

featureOS (aka hellonext) is super easy to use for us and for our customers. It's intuitive and they are always adding new features and improving the functionality of it. The Customer Support team is great and they care about their own users feedback and improving the tool. We use it daily and it's one of the tools I would not want to go without. It's integrated with ClickUp, which is nice and getting it implemented into our team has been very easy. Review collected by and hosted on G2.com.

What do you dislike about FeatureOS?

Not much to dislike. I will like it more once they add the new AI improvements that will help us manage similar request from multiple users. Review collected by and hosted on G2.com.

현

현준 .

PM

Small-Business (50 or fewer emp.)

7/5/2024

"The BEST VoC/Feedback Management SaaS"

5/5

What do you like best about FeatureOS?

I've explored and tried demos of many Feedback Management SaaS, but futureOS is the only tool that's cost-effective, user-friendly, and has all the features possible Review collected by and hosted on G2.com.

What do you dislike about FeatureOS?

There is nothing particularly inconvenient. Requests for feature improvement and bugs are corrected very quickly. Review collected by and hosted on G2.com.

VR

Varun R.

CIO

Small-Business (50 or fewer emp.)

4/6/2021

"A personal recommendation"

5/5

What do you like best about FeatureOS?

Customer support, it's one of my primary reasons to use hellonext. They stand off what their product offers when I or any of my team members request for a feature and if it's supported by few other customers as well then I can be sure that it'll be added to the upcoming changelog. Review collected by and hosted on G2.com.

What do you dislike about FeatureOS?

Nothing much that I'm aware of that I dislike about the product or the team at this moment. Review collected by and hosted on G2.com.

What problems is FeatureOS solving and how is that benefiting you?

Prioritizing our next big thing was always a challenge for us. Building small features for our products wasn't much of a pain. But when we think about building something new, as it needs a lot of time and energy we would like to validate it with our customers prior to jump and create it. With Hellonext it was pretty easier to understand what our customers really want and only build that. There by increasing our revenue and keeping the operation cost low. Review collected by and hosted on G2.com.

JL

John L.

Project Director

Small-Business (50 or fewer emp.)

6/17/2021

"Works well to keep our development team organized and to keep clients aware of what we are doing"

5/5

What do you like best about FeatureOS?

This app has been exactly what we need to organize our development goals and document changes. While we have not yet had as many clients directly submit feature suggestions and bugs, it's great for communicating these changes as we complete them. I also like that that HelloNext team is responsive to feature suggestions and bug fixes. It's also very nice to be able to whitelabel everything and to use our own subdomain to access the app. The fact that Hellonext integrates with Intercom was also a big selling point for us. Review collected by and hosted on G2.com.

What do you dislike about FeatureOS?

There's not really much to dislike. Hellonext is sometimes lagging behind some of its competitors when it comes to features but the pricing seems fair. Review collected by and hosted on G2.com.