Skama is a Paris-based consulting firm specializing in Salesforce implementation for B2B companies across sectors such as services, industry, healthcare, and new technologies. With over 50 successful projects, Skama offers comprehensive CRM solutions tailored to align with each client's strategic objectives.
Key Features and Functionality:
- Opportunity Analysis and Specification: Conducts thorough assessments to define project requirements and objectives.
- Application Configuration: Customizes Salesforce applications to meet specific business needs.
- Data Migration: Ensures seamless transfer of existing data into the new system.
- User and Administrator Training: Provides certified training programs to facilitate user adoption and effective system management.
- Dashboard Automation: Develops automated dashboards for real-time performance monitoring and decision-making.
- Sales Cycle Analysis and Process Improvement: Evaluates and enhances B2B sales processes to boost efficiency and effectiveness.
- CRM Strategy Alignment: Ensures CRM projects are in sync with the company's overall strategy.
- Change Management Support: Assists in managing organizational change to ensure smooth CRM implementation.
- System Integration: Defines workflows and tools for seamless integration with existing systems.
- Project Recovery: Offers expertise in rescuing and realigning projects that are facing challenges.
Skama's primary value lies in its ability to deliver pragmatic and customized Salesforce solutions that enhance business processes and drive growth. By aligning CRM projects with corporate strategies and providing end-to-end support—from initial analysis to training and deployment—Skama ensures that clients achieve optimal results and a high return on investment.