SiteSpect Reviews & Product Details

We’ve been working with SiteSpect for many years now and remain highly satisfied. It’s a powerful and versatile CRO tool that fits our needs perfectly. What truly sets SiteSpect apart is not only its robust functionality but also the exceptional support they provide.

Unlike many other A/B testing tools, we don’t experience any flickering or loading delays on our webpages when using SiteSpect — a major advantage for both the user experience and the reliability of our test results. The server-side approach enables lightning-fast and seamless experiments, even in complex implementations.

In short, SiteSpect is our ideal solution for conversion rate optimization: reliable, fast, and backed by a support team that’s always ready to help. Review collected by and hosted on G2.com.

While we’re very happy with SiteSpect overall, there are a few areas where there’s room for improvement. The user interface, for example, can feel a bit technical or less intuitive for beginners compared to some other platforms. Review collected by and hosted on G2.com.

A lot of possibilities with testing server-side as well as client-side. Great support to guide you through all the options and capabilities of the tool. Statistically also very good Review collected by and hosted on G2.com.

The amount of possibilities can be overwhelming for some users. Luckily, the support will help with this Review collected by and hosted on G2.com.

I have worked with SiteSpect for many years now and worked with multiple AB testing tools but always prefer SiteSpect. It is a powerful tool that can manage our complex tests and set ups. The customer service is also great. They are friendly and quick in their replies and proactively try to come up with solutions. Review collected by and hosted on G2.com.

If you are new in the AB testing market the tool might be complex to use. But you will get the hang of it quickly Review collected by and hosted on G2.com.

1. Exceedingly user friendly UX.

2. Best technical support ever. Review collected by and hosted on G2.com.

The number of features is more than anyone is able to dig in Review collected by and hosted on G2.com.

The customer service is phenomenal. Our rep is always available and extremely knowledgeable. We currently use them to build our tests as well, and they are great. Review collected by and hosted on G2.com.

Not much really. The interface looks a bit old, but that doesn't take away from usability. Review collected by and hosted on G2.com.

Feels like it is a pretty exhaustive testing tool, saw some capabilities but tough to unlock when integration limited our ability to fully utilize the tool/platform. Review collected by and hosted on G2.com.

We selected the tool thinking it would integrate well with our custom platform - unfortunately that has not been the case, we're having to consider alternatives. Review collected by and hosted on G2.com.

SiteSpect is a real partner to us. More than just a provider of a tool. For us that is really key, next to their awesome tooling which helped us boost our internal CRO process. Review collected by and hosted on G2.com.

Not the most intuitive tool to start with. This will require some learning curve to figure out all the features the tool has. But once you're in you will be really happy with all that SiteSpect provides and the near endless possibilities for experimentation it brings. Review collected by and hosted on G2.com.

Sitespect has very powerful tools that help make targeting specific users or pages for your tests. Review collected by and hosted on G2.com.

Sitespect doesn't give you access to specific users, just general statistics for audiences. Review collected by and hosted on G2.com.

I really like the reliability of my test results--because SiteSpect sits within a websites data layer, I know that I am getting clean, quality data with no interference. I am able to segment my data quickly and efficiently with very little effort. I am also able to easily export the raw datasets for more complex analyses.

In addition, my experience with the SiteSpect team is always wonderful. If there is something I want to do, but am unsure about how to approach it, I am always able to bring those concerns to my product consultant and dedicated developer and we are able to workshop my idea in the same day. Furthermore, I find that my concerns are always addressed, and my feedback on the tool is always taken seriously. Review collected by and hosted on G2.com.

I feel that the UX of the performance matrix needs some work. I only use the performance matrix to analyze my data because I like to see the behavior of all of my users within all of my variations without needing to hover. I rely heavily on all of the statistical output in the performance matrix, some of which is not available at a glance in results overview. Even when I do my daily test check in, I conduct extensive segmentation within the performance matrix. It really needs a facelift. Review collected by and hosted on G2.com.

The amount of granularity and customization. Our team is able to set up and roll out A/B tests with high specificity as to who we are targeting and what we are testing. SiteSpect offers the ability to set up a very large amount of metrics and filter our results to ensure that we can get the clearest picture of how our users are interacting with our site. They also offer a robust set of analytical tools such as graphs and charts to help us visualize the data. They are an account-driven company and they take the traditional approach to ensure we are satisfied with our use of the app. They even offer a set amount of consultation hours where they can help us analyze our data or suggest possible tests we can try. Review collected by and hosted on G2.com.

There is a relatively steep learning curve. It would have taken me a long time to figure out how to use it if I didn't have my teammates tell me how to use it. Their interface and onboarding certainly could use some work. Their app has two sidebars the user has to switch between in order to navigate to certain pages. It sometimes creates a guessing game as to what link is where. They would be better served using a single sidebar. Another recommendation I have is to clearly explain what each section is for and how it is used. Review collected by and hosted on G2.com.