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Verified User in Telecommunications
AT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"User friendly"

What do you like best about Simpro?

I like the ease of each workflow, and the inventory section is excellent.

What do you dislike about Simpro?

Unable to edit invoicing. It would be nice to update Job and follow through to the original invoice if needing to update.

What problems is Simpro solving and how is that benefiting you?

The inventory portions are a lot easier than most systems we have worked with in the past.

Verified User in Facilities Services
AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Service & Accounting software"

What do you like best about Simpro?

Simpro does almost everything I need it to. It acts as a one stop shop for our business operations and service management.

What do you dislike about Simpro?

There is so much in this software that it can somtimes be confusing or irrelavent. Much of this can be tailored on setup, but with all software like this there will always be things wthat were not made for you.

Recommendations to others considering Simpro:

Try finding your way around it first. Use the videos provided. Only use the one to one training once you are a little familiar with the layout.

What problems is Simpro solving and how is that benefiting you?

Simpro helps us fill the gaps in our own processes and procedures. Engineers in the field can attach reports, notes, and images to the job while in the field, and they can be seen in the office almost instantly. Before we had to wait for an engineer to submit reports when they had their computer open, which could be days later, and they had forgotten half the information they needed to report. Having reports quickly means we can invoice the customer quickly. Having all the paperwork in one place makes us more robust and compliant.

Verified User in Electrical/Electronic Manufacturing
UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

"Great Quality"

What do you like best about Simpro?

We use a majority of the features within simPRO, and are delighted with how flawlessly the system works—very few issues.

What do you dislike about Simpro?

There was an issue between syncing simPRO to QuickBooks; however, the team worked diligently to fix it!

What problems is Simpro solving and how is that benefiting you?

There are many benefits as far as assigning things to certain jobs and keeping cost centers organized and easy to understand for invoicing!

CA
Financial Controller
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()

"Great job/project data capturing program"

What do you like best about Simpro?

The ability to enter transactional data e.g. supplier invoices and manage jobs and projects with data

What do you dislike about Simpro?

The inability to have separate settings per user

Recommendations to others considering Simpro:

If you are looking for a program to help assist manage your projects and jobs, SimPRO is a great tool for you to access accurate and reliable data

What problems is Simpro solving and how is that benefiting you?

Realising which jobs/projects are profitable and the benefits to that are to provide feedback to estimators for further development

Verified User in Security and Investigations
AS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()

"simPRO is an extremely useful platform, with some minor niggling drawbacks"

What do you like best about Simpro?

Client management and debtor tracking, ability to increase recurring invoices by an annual percentage

What do you dislike about Simpro?

Recurring invoicing setup and lack of (utility) of automation of recurring invoicing

What problems is Simpro solving and how is that benefiting you?

One of the biggest benefits I've seen with simPRO is the immediate notification if you attempt to raise an invoice against a debtor using a previously-used Purchase Order.

Verified User in Government Relations
UG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"SimPro evaluation"

What do you like best about Simpro?

Comprehensive for job creation, tracking and invoicing

What do you dislike about Simpro?

Limited ability to customise various aspects of SimPro to a particular/individual business model

What problems is Simpro solving and how is that benefiting you?

SimPro allows us to keep all business processes in one place

Gerard L.
GL
General Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()

"Sub Contracting Management System"

What do you like best about Simpro?

Integrated cost and labour controls across both our projects and service divisions

What do you dislike about Simpro?

85% great at all functions of our business, not quite 100% fantastic at anything.

What problems is Simpro solving and how is that benefiting you?

Total operational cost control across all projects and maintenance completed by our organisation

Verified User in Construction
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Simplistically Professional"

What do you like best about Simpro?

It allows for multi functionality across projects. From simple works to quotes and managing assets on site. It allows for project history and up to date information to be accessed with ease.

What do you dislike about Simpro?

I have had a few issue when uploading hundreds of assets. SimPRO are very good with support, and the updates are making things better each time.

What problems is Simpro solving and how is that benefiting you?

Time management, Stock checking and replacing damaged or faulty parts. SimPRO delivers conscise information that speeds up our processes, from the ground up.

DANIEL M.
DM
National Franchise Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"simPRO for the WIN"

What do you like best about Simpro?

I've used simPRO for roughly 9 years now. I went from using multiple systems which included paperwork and handwritten notes to an all in one paperless system.

What do you dislike about Simpro?

As you grow the cost of using simPRO adds up. With that being said it saves you time and creates efficiencies so its worth the money.

What problems is Simpro solving and how is that benefiting you?

When running trade businesses, it's important to know when jobs get compelted. simPRO gives us access to pictures and work notes the instant one of our tradies updates their quote or job.

Verified User in Utilities
UU
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Met our high expectations"

What do you like best about Simpro?

Flexibility, the staff, and the fact that we can access it anywhere

What do you dislike about Simpro?

Not a lot to dislike to be honest. Sometimes the syncing with devices plays up but that's all really!

What problems is Simpro solving and how is that benefiting you?

being able to access it anywhere. We had a fire last year and had we been on our old system we may have been offline for weeks.

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