It is a reasonable package that covers most things we do.

The amount of changes and often when they make changes they create other problems that they have not found during beta testing and are often slow to fix these.

scheduling of jobs, quoting.

Eliminating Paper job cards. paid on site

Would love to see the customer messaging platform upgraded in the future similar to some other platforms out there

Definitely worth a look!

Quicker turnaround on customer payments

This software makes invoicing easy, and with its new update to invoicing, it clearly shows what is left outstanding.

When modifying a job, it doesn't tell you what was changed, just that a modification happened. It would be good if it stated what was changed.

Tracking of hours spent at a specific job.

Scheduling for our team works well and gave us a level of detail we never had before for our technicians and of course for works completed for customers.

It is a bit exhausting trying to create the right reports. The initial training was good, but didn't provide the analytical knowledge needed to really utilize the full power of simPRO.

Billable hours capacity. Like many SMB's we focused on certain areas, but when we drilled down on some basic info we could see where we were going wrong.

I like how the software is easy to navigate. The support team is swift and helpful in responding. Updates come out regularly, and they listen to what you would like to be implemented.

We can track most of our company processes in the one convenient software. The visibility we have on our quotes compared to our actual costs is excellent and helpful in providing feedback to our team.

The scheduling and job Gantt charts aren't exactly what we require, but we are making do with what we have available.

Highly recommend it if you are still based on paper or excel documents, a great tool to help support your business.

We reduce the time it takes to compare the actual costs of a job to the quoted prices. We are reducing the amount of paper in the office, and everything is now accessible from any location. We have better visibility on which production areas are going over their budgeted costs, so we can now ask the questions and find out why, and prevent it from happening again on future projects.

streamlines my business with making admin and the day to day running of the business a lot quicker

I don't like the monthly subscription of each app user, and the main software use being myself I do not get access to the app.

i can clearly see profit and loss on each job

Reliability, fast in processing orders and material enquires, extremely friendly programme.

I haven't any dislike to add at the moment.

I am using simPro to raise orders and my favorite part of the software is the possibility to easily make changes on purchase orders.

is web based and can be used on any device that have a web browser

takeoffs - still need improvement in interaction with user

we are using for tracking of quotes, jobs, and clients traceability

We have been using simPRO for over 6 years now and love it. We did a lot of research before deciding on going with simPRO and at the time it ticked all of our boxes for what we were looking for - no other system came close. The more we have used it, the better it has become. What we like most is the transparency on jobs and the history it holds, then continual improvements.

There are critiques we would like to have done - of which we have put in the suggestions.

Do it! It will help run your business better.

Access to history on the job, able to get invoices out quickly, know where everyone is, understand our business more.

I love how versatile the program is. It allows our team to schedule our technicians and customers with ease and precise detail.

There are some components of the program that are repetetive.

Research the program. Ensure it has everything to make your business successful.

Simpro allows us to keep track of each technician and the notes and transactions for each job.