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Verified User in Public Safety
AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"User friendly system and excellent customer support"

What do you like best about Simpro?

Job management is really easy with simpro

What do you dislike about Simpro?

Accounts side of things, i prefer using Quickbooks

Recommendations to others considering Simpro:

Perfect for job management, quotes, invoices and reports

What problems is Simpro solving and how is that benefiting you?

Managing jobs and working out the cost and profit/loss of each job

Sabina  T.
ST
HR & Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Workflow with simplicity"

What do you like best about Simpro?

I like the fact the simPRO system can be changed to adapt to our business processes.

Also, even employees who are not tech-savvy find simPRO easy to use, and any difficulties we encounter are efficiently dealt with by the help pages or the helpdesk, who respond very quickly and solve any issue we have.

What do you dislike about Simpro?

I have yet to find a dislike in the process. It has been very good up to this point.

Recommendations to others considering Simpro:

Do your research into exactly what your company needs, then look at the workflow of simPRO to see where both align.

What problems is Simpro solving and how is that benefiting you?

Keeping track of the exact areas of our business and their performance is helping with allowing us to focus our marketing in the right area.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
Rating Updated ()

"I find simpro very helpful in managing work flows, projects and ordering."

What do you like best about Simpro?

Easy to use, and you can get all the info you want in one place

What do you dislike about Simpro?

somethings can be hard to use when having available things on the one place instead of jumping back and forth. maybe a go back button

What problems is Simpro solving and how is that benefiting you?

the management of projects we are now tracking hours and materials alot better and alot easier.

JP
Administration
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Easy to use and perfect for trade use"

What do you like best about Simpro?

the integration with xero and ease of use

What do you dislike about Simpro?

not a fan of the new interface set up, i prefer the way it was. I find the tool bar on the side can be annoying as you can accidentally click on the tool bar while busy in a job which is very annoying.

What problems is Simpro solving and how is that benefiting you?

schedualling. invoicing, keeping on top of debtors.

Verified User in Public Safety
UP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Excellent job management software"

What do you like best about Simpro?

Loads of features to make it work your way. Different businesses have different ways of working but SimPRO allows you to do the same thing in different ways too, so there is nearly always a solution to make your business fit the software.

What do you dislike about Simpro?

It can take a long time to learn how to use it. The system is quite comprehensive so it can take time to understand how you need to set it up so it is right for your business. You need to spend the time in the early stages so that it works best for you.

What problems is Simpro solving and how is that benefiting you?

The systems allows us to manage an ever increasing workload, with visibility on the stages of every job, but also the financials of those jobs. Our business couldn't have handled the growth it has had over the past 12 months without using SimPRO.

Verified User in Security and Investigations
US
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Simpro has made so many positive changes to our business."

What do you like best about Simpro?

Beginning to end traceability of jobs & invoicing

What do you dislike about Simpro?

Transfer of invoices to our accounts package xero do not have a description and sometimes posts to the wrong nominal code.

What problems is Simpro solving and how is that benefiting you?

Audit timeline makes everything much quicker to deal with customer queries, invoicing issues.

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"After the training, Easy to use"

What do you like best about Simpro?

I like maintenance planner, all the information has been input and now I don't have to search for when services are due. Also the training is very good

What do you dislike about Simpro?

There is a lot of inputting information on initial set up, however the majority can be done by CSV file import.

What problems is Simpro solving and how is that benefiting you?

In maintenance planner all of the upcoming services dates are automatically generated, so once the the first date has been put in and frequency, Simpro does the date sorting.

CP
Managing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"simPRO - GAME CHANGER"

What do you like best about Simpro?

simPRO enables all project information to be in one place and easily accessible by the entire team.

The efficiency it has brought to our process is outstanding and has eliminated the requirement for further recruitment.

What do you dislike about Simpro?

The scheduling is a little clunky

It would be great if there were a way to apply travel / fuel costs to projects and operatives

Recommendations to others considering Simpro:

Absolutely go for it you will not be disappointed

It's not easy to make the change however, once you have completed your build and start to use simPRO, you very quickly begin to think how you ever got by without it!

What problems is Simpro solving and how is that benefiting you?

Everyone is accountable

We are now able to analyze cost control and understand where mistakes may have occurred at the point of costing / quoting

The accessibility to project information is fantastic, and as long as you have an internet connection, you can work from anywhere.

Verified User in Electrical/Electronic Manufacturing
AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"All in all great"

What do you like best about Simpro?

I like that it can manage all aspects of the business effortlessly.

What do you dislike about Simpro?

Nothing at present, looking forward to new featured being added

What problems is Simpro solving and how is that benefiting you?

We use it mainly for scheduling and invoicing, sending invoices our is very easy

LH
p
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"AMAZING"

What do you like best about Simpro?

Having tried and tested over 5 different softwares, SimPro seems to top them all!

You have everything you would need to run a company smoothly in once place.

The help and advise from the team at Simpro has been amazing!

Couldnt fault it!

What do you dislike about Simpro?

There isnt anything that we as a company dislike! Its everything we need and more!

Recommendations to others considering Simpro:

Go for it! you wont regret it!

What problems is Simpro solving and how is that benefiting you?

We havent come across any problems as of yet. All the help you would need is there for you!

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