--- title: Webexpenses Reviews meta_title: 'Webexpenses Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2782 reviews by the users' company size, role or industry to find out how Webexpenses works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2782 scale: '5' date_modified: '2026-10-23' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

Webexpenses Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Webexpenses, allowing for quick and convenient expense management on any device. (313 mentions)
Users value the ease of use of Webexpenses, praising its intuitive design and streamlined approval process. (118 mentions)
Users love how Webexpenses offers easy upload features that simplify expense claims and automate reimbursements efficiently. (93 mentions)
Users appreciate the user-friendly interface of Webexpenses, which simplifies expense management and enhances efficiency. (91 mentions)
Users value the simplicity and ease of navigation in Webexpenses, making expense claims straightforward and efficient. (82 mentions)
Users find the receipt management process slow and glitchy, complicating their experience with uploading and viewing receipts. (72 mentions)
Users experience receipt scanning issues, with delays and glitches affecting submission and viewing processes. (71 mentions)
Users frequently face upload issues, finding the process slow and cumbersome when adding repeated receipts to claims. (42 mentions)
Users find the navigation complicated, especially new ones struggling with features and mobile usability issues. (40 mentions)
Users report confusing design issues in Webexpenses, impacting navigation and overall user experience significantly. (31 mentions)

5 Pros or Advantages of Webexpenses

5 Cons or Disadvantages of Webexpenses

Webexpenses Reviews (2,782)

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Reviews

Webexpenses Reviews (2,782)

View 2 Video Reviews
4.3
2,782 reviews
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Julia K.
JK
Julia K.
Mentor
Mid-Market (51-1000 emp.)
"Clear, Structured Expense Tracking with Easy Multi-Receipt Photo Uploads"
4/5
What do you like best about Webexpenses?

For me, the key benefit is clear structure and the ability to attach photos of receipts. It's especially handy that I can add multiple receipts to a single event, so nothing gets lost and everything is documented. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

Overall the app has been really helpful, but I did run into a few small issues with the website. Occasionally it wouldn't work properly and I couldn't attach photos, and once or twice I got an error after I had already submitted my expenses. Luckily the mobile app worked fine, so I downloaded it and was able to upload everything from there. It would just be nice if the website worked as smoothly as the app, so I wouldn't need a workaround. Review collected by and hosted on G2.com.

PM
Peter M.
Housing Support Worker
Mid-Market (51-1000 emp.)
"Great Anywhere Access, but Receipt Scanning and Duplicate Flags Slow Things Down"
3.5/5
What do you like best about Webexpenses?

The best thing about Web Expenses is that I can use it anywhere, as long as I have a signal. That also makes it less likely that I’ll forget to add expenses. The user interface is better now than it used to be, too. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

I sometimes find receipts difficult to upload. Sometimes when the print is not good on a receipt web expense struggles to read it. It also mistakes separate claimed items for duplicates at times and would be good if you didn't have to explain why there are two similar receipts. The same with mileage. If I visit the same area twice in one day - it marks it as a duplicate. Then you have to go in the app and explain. It's time-consuming. Review collected by and hosted on G2.com.

Kat B.
KB
Kat B.
Hospital Manager
Small-Business (50 or fewer emp.)
"Easy to Use with Great Visuals"
4.5/5
What do you like best about Webexpenses?

Easy to use, good visuals, rapid uplodas Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

Reporting is not straight forward and could do with enhancements. Also freezes when a receipt is open Review collected by and hosted on G2.com.

Ethan P.
EP
Ethan P.
Property Assistant
Small-Business (50 or fewer emp.)
"Easy Expense Submissions, but a Confusing Learning Curve Without Strong Guides"
4.5/5
What do you like best about Webexpenses?

I’m able to submit my expenses with relative ease, and the process generally goes through smoothly. I also appreciate that it was easy for me to get help from the available guides, and my colleagues also sat down with me and explained what to do very clearly. I use Web Expenses to process both personal and credit card expenses, and I feel it handles both efficiently. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

It was confusing to get used to at first, especially because I couldn’t find guides online that were clear enough. It took me a while to understand since I’d never used it before. I also think there needs to be a clearer explanation of where to process credit expenses versus personal expenses, because I ended up having to ask a colleague to walk me through it. Review collected by and hosted on G2.com.

Antonio D.
AD
Antonio D.
Vice President of Construction
Mid-Market (51-1000 emp.)
"Quick, User-Friendly Expense Claims with Receipt Photos"
5/5
What do you like best about Webexpenses?

What I like most about Web Expenses is how quick and user-friendly it is to submit expenses. The ability to complete the claim form and simply attach a photo of the receipt eliminates unnecessary paperwork, saves time, and makes the entire process much more efficient. It is especially convenient when travelling or working remotely, as expenses can be submitted immediately without having to keep track of physical receipts. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

One aspect of Web Expenses that could be improved is the handling of multiple receipts under a single expense claim. When several receipts are uploaded for the same expense, the values do not automatically total together, requiring users to manually calculate and enter the combined amount. Automating this process would reduce administrative effort, minimize the risk of data entry errors, and make the expense submission experience more efficient. Review collected by and hosted on G2.com.

Gandeev K.
GK
Gandeev K.
Customer Support Specialist
Enterprise (> 1000 emp.)
"Easy-to-Use, Secure Expense Claims with Smooth OKTA Integration"
5/5
What do you like best about Webexpenses?

I've been using the Webexpenses to claim bills. The UI is easy to use and it provides clear cut instructions on how to upload bills and receive claim. The integration of Webexpenses with OKTA also makes the upload of documents and raising claims secure. Once the claim has been approved, we receive a notification via email confirming this. I personally never had any issue with how the Webexpense worked. No issues with the UI or no bugs while using the website which makes the Webexpense a great performing website. Using Webexpense is absolutely free of cost and there is no extra price involved. Onboarding to Webexpense has been one of the smoothest experiences as it was integrated with OKTA which made signing in easy. The way Webxpenses spots the missing receipt when claiming or difference in figure, the AI does a great job there. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

There is no such thing as we dislike Webxpenses Review collected by and hosted on G2.com.

Matthew H.
MH
Matthew H.
Field Compliance Officer
Mid-Market (51-1000 emp.)
"Fast, Efficient Expense Claims with Smart Receipt Scanning"
4/5
What do you like best about Webexpenses?

I like that Webexpenses has features built in to scan the receipts you upload and strip the data from them, which can be useful for auto-populating the different expenses, especially if you've been away a few times in one month. The UI makes it quick and easy to blast through a bunch of receipts so you're not sat punching in numbers for ages. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

The UI can be a little confusing at first, requiring the receipts to be uploaded to a different section before starting a claim but overall the website works very well and you can go over 10-20 claims in a matter of minutes. I'd like the VAT detection to be better (This might be a UK issue) where it often doesn't find the VAT on the receipts for some reason, and asks you to clarify this after almost every claim submission. Review collected by and hosted on G2.com.

Beeram N.
BN
Beeram N.
Business Customer Support Specialist
Enterprise (> 1000 emp.)
"Webexpenses Makes Reimbursements Fast and Trustworthy"
5/5
What do you like best about Webexpenses?

Everything about Web Expenses is lovely. I’ve always enjoyed using it; it was part of my previous organisation, and I’m still continuing to use it in my present organisation. It makes it very easy for us to get reimbursed within a couple of days, and it feels very trustworthy. Overall, I’ve always loved using this application. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

There’s nothing about Webexpenses that I dislike. It has always worked perfectly for me, and I’ve never run into any issues that I felt needed pointing out. Overall, it has consistently been a good experience. Review collected by and hosted on G2.com.

NK
Nikola K.
Business Development Manager
Mid-Market (51-1000 emp.)
"Good functionality but UX needs improvements"
1.5/5
What do you like best about Webexpenses?

Using camera to take photo of receipts for expenses submission Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

Filename of photos clearly shows a lack of customer focus or knowledge of use of the software Review collected by and hosted on G2.com.

Response from Amy Gardner of Webexpenses

Hi Nikola,

Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us

Best wishes,

The Webexpenses Team

Tawhid a.
TA
Tawhid a.
civil engineer
Mid-Market (51-1000 emp.)
"Easy to Use and Convenient App Experience"
5/5
What do you like best about Webexpenses?

I like the app for its ease of use and overall convenience. Webexpenses is straightforward to navigate and has significantly reduced the time I spend managing expenses. The ability to upload receipts directly from my phone, track the approval progress, and submit mileage claims quickly makes the whole process simple, smooth, and efficient. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

The interface can sometimes feel a bit outdated and certain tasks require more clicks than necessary. Finding older claims and navigating some areas of the system could be more intuitive, and occasional improvements to the mobile app's speed and usability would enhance the overall experience. Review collected by and hosted on G2.com.