My requests are seen quickly and addressed by the correct people. With all the information I can add to my ticket they always arrive with the right tools. Review collected by and hosted on G2.com.

I have experienced my username and password needing to be reset several times. That is the only issue I have faced so far in my 3 years of usage. Review collected by and hosted on G2.com.

The ability to have all the different locations use the program and attach pictures to the work order request so that we know where the problem is. I love the option that you can use your cell phone as well which makes it easier for the requestor to be able to be at the specific area that needs attention and not have to go to a computer to write up what's wrong. I also love the fact we the ones that have to assign the work order request can select different personnel to look and assess the problem. It was very easy to implement the program to all of our users that were going to be the ones entering the work orders. Customer support is fantastic, if you have an issue they are right there to help you. The program is used every day in all of our buildings. Adding new staff to be requestors is so easy we have never had a person that wasn't able to put in a work order right after creating their password! Review collected by and hosted on G2.com.

I really do not have anything that I dislike about Brightly Asset Essentials. The only thing that makes it a little bit difficult is that you cannot remove a person that is no longer in your company. Other than that there is nothing else I dislike. Review collected by and hosted on G2.com.

Great software that integrates well with our GIS data!

We use the request template for our users with great success!

The company has a friendly, caring and knowledgeable staff!!! Review collected by and hosted on G2.com.

Nothing! Works very well. When we don't understand, there's someone there to help!!! Review collected by and hosted on G2.com.

The great feature that I like the most is the integration with mobile phones that gives more flexibility to work. It helps to make decisions by providing real-time data. Review collected by and hosted on G2.com.

Due to the limitation on customization options. Also, it is very complex to understand at the beginner level. Review collected by and hosted on G2.com.

Brightly Asset Essentials help us to track and manage assets easily. To make any decision it gives real-time data. Also it reduces costs and help to improve productivity. Review collected by and hosted on G2.com.

This software is very hard to learn. And it is very complex software. Review collected by and hosted on G2.com.

great for keeping asset management organized and straightforward, especially with its intuitive interface and preventive maintenance features. The ability to customize workflows and access the platform on mobile makes it practical for day-to-day operations Review collected by and hosted on G2.com.

feel less flexible when dealing with highly specific or unique operational needs, as customization options have their limits. Review collected by and hosted on G2.com.

The real time acccess and mobile interface are excellent tools make this a must have for the fast paced daily enviroment of facilities. The implemenation team though a bit costly for remote assistance were a great help. Customer support has been top notch for navigating issues . Review collected by and hosted on G2.com.

The layout of the system as a whole has a less than intiuitve interface for administartrs. The layer of add ons vs a single bundle option make this a tough pill for finance teams to swallow. Review collected by and hosted on G2.com.

Fairly simple to use but the tracking and data you get from it can help your organization or department drive towards better service deliverables. The customer support is amazing. To be able to chat, call or email in is an incredible support for those in the field. Review collected by and hosted on G2.com.

The system is not as easily manipulated on the back end. We were told that it was completely adjustable and I would say that is not 100% true. Review collected by and hosted on G2.com.

Asset Essentials is easy to use and very customizable. I am able to build it the way we need it to gather the data the state requires from us. We have been using AE for about four years and it has been working well. During implementation, it took about a day to set up and they were only an email away as I built it out. Review collected by and hosted on G2.com.

The only real issue that we wish it had would be automatic text messaging for new work orders. Review collected by and hosted on G2.com.

Keeps all our information, pages are very easy to navigate. Review collected by and hosted on G2.com.

So far I can't find a dislike about Brightly. Review collected by and hosted on G2.com.