# Shop Mate Reviews
**Vendor:** Ksitech  
**Category:** [Job Shop Management Software](https://www.g2.com/categories/job-shop-management)  
**Average Rating:** 3.3/5.0  
**Total Reviews:** 3
## About Shop Mate
Shop Mate is a suite of tightly integrated software applications that manage all aspects of the day-to-day operations of small to medium size job shops




## Shop Mate Reviews
  ### 1. Highest sales driven

**Rating:** 2.5/5.0 stars

**Reviewed by:** Sanjib G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2024

**What do you like best about Shop Mate?**

Shopmate help me in upsell and cross seal and also help me in sales conversation ration high

**What do you dislike about Shop Mate?**

No no I don't have any dislike it's a good application

**What problems is Shop Mate solving and how is that benefiting you?**

It's have AI based assistant and customer support which help me cost savings and labour saving it's really recommended to all business owner

  ### 2. Helps a lot while buying

**Rating:** 4.0/5.0 stars

**Reviewed by:** Metin A. | Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2022

**What do you like best about Shop Mate?**

While I was looking for some stuff, I see shop mate .It helped a lot to find the right people while checking products so I could buy easily and use my time efficiently.

**What do you dislike about Shop Mate?**

Actually all was good, but the finding process is not so quick, so need time to wait and also need some design change I think, because it is not user-centric until you use it.

**What problems is Shop Mate solving and how is that benefiting you?**

It helped me find the right people while checking products so I could buy quickly and use my time efficiently.Easy to find easy to handle and also customer success team is very helpful

  ### 3. A great segway to automate and make retail handling easier

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anant S. | Business & Partnerships Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2022

**What do you like best about Shop Mate?**

People still use manual ways to handle and account for their retail shop; this is a great and efficient way. The services shopmate offers combine multiple softwares/websites in a single site - super helpful to use just 1 website and not tons of them.

**What do you dislike about Shop Mate?**

On the website, a demo video will help me understand what shopmate is trying to solve. It will give a better view to the potential leads.

**What problems is Shop Mate solving and how is that benefiting you?**

Reporting, promotion, pricing - everything that is required in a retail shop



- [View Shop Mate pricing details and edition comparison](https://www.g2.com/products/shop-mate/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+15%3A38%3A03+-0500&secure%5Bsession_id%5D=5bd6cc4c-61b5-4d9b-89ee-59bedefa06a7&secure%5Btoken%5D=55378d90787391a93492fcd4bd23eb70674a462d606cd1713eb5eff954ed3648&format=llm_user)

## Shop Mate Features
**Front-Office**
- Contacts
- Sales
- Service

**Manufacturing**
- Product Configuration
- Work orders
- Scheduling

**Back-Office**
- Accounting
- Inventory
- Purchasing

**Agentic AI -  Job Shop Management**
- Multi-step Planning
- Decision Making

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