JobBOSS² Reviews & Product Details

It is a working ERP that covers quoting, orders, jobs, and accounts payable in one place, which is what you want when you are a small shop and do not want five systems. I use it every day for orders, and I am the person who sets up users, roles, and permissions. Once people learn the day-to-day screens, they can get through the routine work. The AP and bill pay side is the part that actually made us more efficient, because payables run in the same system instead of side spreadsheets. Review collected by and hosted on G2.com.

It is built for repeat, widget-style production, and it is too cumbersome to fully use in a custom manufacturing shop. We build different designs all the time, and it will not let you copy a bill of materials from a similar past job, so you typically start from scratch and pull the top-level parts in by hand. That costs time on every custom job. I also tried to move us onto their quality module, and it was a letdown. The vendor never delivered a module swap they had promised, and they have moved features into a higher pricing tier. Support and follow-through have been weak. Review collected by and hosted on G2.com.

I work for a manufacturing company and as far as how JobBoss works for the warehouse I really like it Review collected by and hosted on G2.com.

We also use JobBoss for the accounting side of the business and I don't think it's the best software to use for accounting or inventory. Review collected by and hosted on G2.com.

Basis record keeping is a huge reason why we love JobBOSS at Steel Plate Fabricators. We have our share of repeat orders and JobBOSS makes it effortless. I also love the inventory part tracking and data collection. Review collected by and hosted on G2.com.

We struggle with identifying where parts are physically in our shop. It seems like another software is required in order to link bin locations up with JobBOSS. Review collected by and hosted on G2.com.

We have been users of this system for 12+ years and have never found another product that could pull us away. JobBoss2 is integral to the way we do business and we wouldn't be where we are today without them. The system can handle micro businesses with ease, but also grows with you. Everytime we need something more (like moving to the cloud) JobBoss2 is right there with the next evolution of their product. There is not a single person in our shop that doesn't know or interact with it on a daily basis, and JobBoss2 makes it easy for them to do so. Highly recommend! Review collected by and hosted on G2.com.

JobBoss2 is so capable and flexible that it can be hard to determine the best way to tailor it to your shop. So far we have not found anything it can't do, we just have to decide which way WE want to do it. It has led to a couple of false starts over the years when implementing new ideas. But we do appreciate that we can utilize it how it works best for us, so I don't think this is as much a reflection on the platform as it is on us. Review collected by and hosted on G2.com.

It's our every day software for job scheduling, writing PO's to vendors, receiving, shipping, invoicing, time tracking. Currently working on getting the job grouping utility in place to do more with E2 Review collected by and hosted on G2.com.

I don't like the price point on the job group utility. Although, we are working with E2 in getting the cost down, I don't think it's fair to other small businesses like ours, to charge so much for something that should be standard practice and integrated into the system for powder coaters or other mfgs that need that function. Now we have years of E2 experience and none with the utility. It's been tricky. Review collected by and hosted on G2.com.

Easy of use once all data is installed. Customer support is excellent for the implementation and after using for a while to figure out some of the features. Review collected by and hosted on G2.com.

Some reports are difficult to produce for the information you are looking for. Review collected by and hosted on G2.com.

JobBOSS² helps us easily keep track of parts, operations, purchasing, receiving, employee times, and inventory that would otherwise require mountains of paperwork and a much larger workforce to oversee and maintain. Review collected by and hosted on G2.com.

One of our only frustrations with JobBOSS² is that we wish we could easily edit and manipulate it even more than we can. But with ECI's helpful support staff our customization requests are met. Review collected by and hosted on G2.com.

From one menu to the next, they operate nearly the same. As an example, creating a PO to receiving purchased items in, the paths are very similar and easy to use. Review collected by and hosted on G2.com.

We have struggled with technical support in the past. When we implemented the scheduling system, the trainers' knowledge between several people ranged from very knowledgeable to a person that seemed lost when we asked them questions. Review collected by and hosted on G2.com.

Easy to learn and use and step by step, similar to quickbooks layout. Review collected by and hosted on G2.com.

ECI the parent company is only about money. So if you have any issue or need something, expect to pay big $$. 10k for us has turned into well over $40k and purchasing and scheduling still don't work. They admit it doesn't work but not sure how to fix. But pay us more to keep working on it if you want it to work like the demo we showed you. Review collected by and hosted on G2.com.

Technical support isn't too bad. Decent response time. Review collected by and hosted on G2.com.

4 steps to make 1 packing list. Once a packing list is made the job is closed, so if you need to redo a job or reprint the packing list, you need to do 4 steps to undo and 4 steps to redo. Something as simple as a packing list shouldn't be so involved and time consuming. Program is very slow. So slow you click an icon again not realizing your first request is still being processed. This is just ONE portion of this software. Review collected by and hosted on G2.com.