# Shipware Reviews **Vendor:** Shipware **Category:** [Logistics Intelligence Software](https://www.g2.com/categories/logistics-intelligence) **Average Rating:** 4.9/5.0 **Total Reviews:** 4 ## About Shipware Shipware provides parcel, LTL, 3PL and fulfillment spend management solutions for businesses that ship. We help shippers address challenges like never-ending peak season surcharges, building a healthy carrier mix to mitigate the risk of service delays, trying to improve transit times while carrier networks are swamped, and much more. From SMBs to Enterprise Shippers, we simplify the process of reducing transportation costs and ongoing spend management – without causing any hiccups to your current operations. ## Shipware Reviews ### 1. Efficient and Convenient, but Occasionally Buggy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Shipware?** Shipware offers exceptional convenience, providing easy access to manage our FedEx bills with the added benefit of rebates, making the billing process both straightforward and cost-effective. The most helpful aspect of Shipware is its ability to streamline the payment process for our FedEx bills, saving us significant time each week. The ease of access means we can manage our payments from anywhere, which is crucial for our busy schedule. Additionally, the rebates provided by Shipware add a financial incentive, making it an even more valuable tool. The platform is user-friendly and integrates seamlessly with our existing systems, which enhances overall efficiency. **What do you dislike about Shipware?** The primary downside of Shipware is that the website can be buggy at times. These occasional technical issues can be frustrating, as they disrupt the otherwise smooth billing process. The bugs can lead to delays or require additional steps to complete tasks that should be simple and quick. **What problems is Shipware solving and how is that benefiting you?** Shipware solves the problem of managing and paying our FedEx bills efficiently. Prior to using Shipware, the billing process was time-consuming and prone to errors. Shipware automates and streamlines this process, ensuring that our bills are paid accurately and on time every week. The platform also offers detailed billing information and rebate tracking, which provides transparency and helps us manage our expenses better. Additionally, the rebates we receive are a significant financial benefit, reducing our overall shipping costs. Overall, Shipware saves us time, reduces errors, and provides valuable financial incentives, enhancing our operational efficiency. ### 2. Outstanding industry knowledge and a great partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Shipware?** We work with a team of industry experts that collectively provide outstanding insight into carrier pricing details and tactics. They did an outstanding job helping us focus on what matters the most for our business, which in turn allowed us to reduce our shipping costs while providing the service we need. Very consultative approach, educating us along the way and always taking time to answer questions. I have worked with two other companies providing the same services over the past 20 years and Shipware is by far the best. Truely a professional organization that puts value in a strong working partnership. **What do you dislike about Shipware?** I honestly can't come up with anything that I dislike about Shipware **What problems is Shipware solving and how is that benefiting you?** Reducing our freight cost and helping us find delivery options that match with different business requirements. ### 3. Industry Knowledge and Customer Oriented **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Shipware?** We have worked with other vendors in this space in the past and Shipware stands out because of their industy knowledge of the carrier contract process and their hands on approach in assisting with contract pricing. Every month, we receive customize shipment reporting and dashboards that are used throughout the company. **What do you dislike about Shipware?** There is nothing we dislike about Shipware. **What problems is Shipware solving and how is that benefiting you?** Contract Pricing and monitoring ### 4. Shipware has been a great partner to us **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Shipware?** I can't say enough great things about working with Paul at Shipware. He really put our minds at ease during the process and did not abandon us after our agreement was signed. Its really nice to have a partnership with a company that takes that sentiment to heart. **What do you dislike about Shipware?** I have nothing negative to say about my experience with Shipware. **What problems is Shipware solving and how is that benefiting you?** We already had a fairly aggressive agreement with our carrier, but Shipware was able to come in and tell us where the carrier had some room to give us a little more. Since Shipware brings in industry professionals who have worked for the major carriers, they have all the insider information. - [View Shipware pricing details and edition comparison](https://www.g2.com/products/shipware/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+22%3A45%3A10+-0500&secure%5Bsession_id%5D=1b9b542c-8447-4707-9375-b8d21f3c58d8&secure%5Btoken%5D=4a2044cd9ec6ae0ddf708831f8f703f5d17133285f6cc9dd34e7e7e50c046464&format=llm_user) ## Shipware Features **Logistics Intelligence Software** - Freight Audit - Order & Container Tracking - Dashboards - Contract Optimization - Data Entry - Carrier Performance ## Top Shipware Alternatives - [ClickPost](https://www.g2.com/products/clickpost/reviews) - 4.8/5.0 (138 reviews) - [SONAR](https://www.g2.com/products/sonar-2025-01-07/reviews) - 4.6/5.0 (139 reviews) - [osapiens](https://www.g2.com/products/osapiens/reviews) - 4.6/5.0 (114 reviews)