Shippeo has completely transformed how we track shipments across our supply chain. The real-time visibility and highly accurate ETA predictions have significantly reduced the time our team spends chasing updates from carriers. It's become an indispensable part of our daily operations — we simply couldn't imagine going back to manual tracking. Review collected by and hosted on G2.com.

The initial setup and carrier onboarding process took longer than we expected, especially for smaller carriers with limited EDI capabilities. There's a bit of a learning curve when configuring custom alerts and dashboards for the first time. That said, the support team was responsive and helped us get through it without too much friction. Review collected by and hosted on G2.com.

We've been working with Shippeo for over a year, mainly to provide GPS tracking for our customers. What I like best is how it gives real-time visibility on shipments, making it easier to keep customers informed without constant manual updates. The platform is easy to use, reliable, and helps improve communication throughout the delivery process. Review collected by and hosted on G2.com.

Occasionally, GPS tracking is interrupted when there's an issue with the telematics connection. While this can affect shipment visibility, the Shippeo support team is usually responsive and helps resolve the problem quickly. Improving the reliability of these connections would make the overall experience even better. Review collected by and hosted on G2.com.

The main advantages of Shippeo are the multi-modal carrier integrations and the centralized visibility overview. I also appreciate the built-in Insights tools, such as Performance monitoring and Smart Tracking Analyzer, and the Carbon Visibility. I especially like the new Global Map feature, as it brings ocean visibility to the next level and makes platform much more visual and interactive. The most important is a Shippeo team. Fantastic people and always great support. Review collected by and hosted on G2.com.

One of the main challenges I encounter with Shippeo is the complexity of integration with some carriers. Another limitation is a lack of split visibility per parcel service level. Review collected by and hosted on G2.com.

What I like best about Shippeo is the real-time visibility and accurate ETA predictions. The platform is easy to use, provides reliable shipment tracking, and helps us proactively manage delays and communicate effectively with our customers and partners. Review collected by and hosted on G2.com.

We are generally very satisfied with Shippeo. The only area for improvement would be additional customization options for reports and dashboards. Other than that, the platform meets our expectations very well. Review collected by and hosted on G2.com.

Real-time visibility is a game-changer. We can finally track shipments across Europe without constantly calling carriers for updates. The map view is clear, and the ETA predictions are surprisingly accurate – it’s saved us a lot of customer service headaches. Review collected by and hosted on G2.com.

Sometimes the data updates lag behind reality, especially with smaller carriers that don't integrate as smoothly. Review collected by and hosted on G2.com.

GPS tracking, customer relations, and innovation in AI. Review collected by and hosted on G2.com.

Sometimes the slowness of the system and the design Review collected by and hosted on G2.com.

Good usability, very good visibility Review collected by and hosted on G2.com.

Reading attachments like POD is not provided in the standard. Customizing critical shipments, e.g., in different colors. With standard filters, these shipments are reset after jumping into a shipment. Review collected by and hosted on G2.com.

Fast communication, good real time visibility. Review collected by and hosted on G2.com.

Actually, nothing special of disliking Shippeo, if the client is happy, shippeo happy also. Review collected by and hosted on G2.com.

Support / Onboarding, AI / Intelligence. Review collected by and hosted on G2.com.

for the moment not have any clue on this question Review collected by and hosted on G2.com.

As a carrier connected via TMS, what I value most about Shippeo is the seamless automatic synchronization. Everything I manage in my TMS, orders and resources, flows directly into Shippeo without any manual re-entry. There’s no need for manual declaration, and a dedicated team takes care of the technical setup, providing ongoing support for me and my teams. Review collected by and hosted on G2.com.

One drawback is the reliance on the shipper’s orders being live before I can begin testing the connection, since there’s no dedicated testing environment available. Review collected by and hosted on G2.com.