ShipHawk Reviews & Product Details

Helped us optimize shipping rates on outbound. The software also optimized and automated our packaging processes which increased our efficiency in order fulfillment. Review collected by and hosted on G2.com.

Software is very slow during heavy traffic usually during the holiday season. This had a huge impact on our fulfillment activity during Black Friday. Review collected by and hosted on G2.com.

It does so many things, from multiple carriers and LTL to packing algorithms and rating rules, ShipHawk performs well and is versatile enough to handle an array of different business needs. Adding their bundle to NS made implementing fairly easy. Review collected by and hosted on G2.com.

Like all software, they've had some hiccups, but they've worked through them. This software is definitely better year over year. A couple of years ago, I felt like they struggled to stay on top of fixes, improvements, and customer satisfaction, but they've done some reorganizing and are greatly improved. If I had a request, it would be to allow customers more access to testing of fixes and improvements. Review collected by and hosted on G2.com.

The overall customer support experience has been an enormous help. They are always available to help out with any problems you may have. Other competitors will sometimes not respond for days. Review collected by and hosted on G2.com.

Ship Hawk has information and details from many different sites and their support portal. Combining most of their data into one platform would be more helpful than going through multiple pages. Review collected by and hosted on G2.com.

The way it integrates with other e-commerce platforms is what I like the best in Ship Hawk. The smooth transition among tabs and an excellent user interface add to it. The document generation feature also comes in very handy. Review collected by and hosted on G2.com.

There are a few jargons used that might get confusing but not much of an issue to spoil the experience with the software. Nothing else to dislike since it meets all my requirements as well. Review collected by and hosted on G2.com.

The staff was very helpful in addressing problems as they appeared. Review collected by and hosted on G2.com.

Complications do occur, but I believe that is to be expected. Review collected by and hosted on G2.com.

The packaging and shipping process which they follow is very effective and efficient. Review collected by and hosted on G2.com.

There is nothing like dislike about this software. This software serves all the purposes. Review collected by and hosted on G2.com.

Absolutely nothing besides logging out... Review collected by and hosted on G2.com.

Connecting to devices ie; scales, desktops almost never works correctly. Review collected by and hosted on G2.com.

Best thing is Shiphawk supports from small to big bull business. It has an option for its customers to choose their carriers out of their own interest. Review collected by and hosted on G2.com.

There's nothing to dislike, one of the best logistics service providers Review collected by and hosted on G2.com.