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# ShipHawk vs ShipStation Comparison - What are their main differences?

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ShipHawkShipStation[+ Add Product](#)

Reviews

**ShipHawk** [

4.3/5(28)

](https://www.g2.com/products/shiphawk/reviews#reviews)

**ShipStation** [

4.3/5(587)

](https://www.g2.com/products/shipstation/reviews#reviews)

Pricing

**ShipHawk**
No pricing available

**ShipStation**
Free Trial

**Starting at $29.99** 10 Users Per Month · Standard

**Pricing Insights**
from reviews

Time to Implement

**ShipHawk**
5 months

Based on 7 responses

**ShipStation**
1 monthFaster

Based on 25 responses

Return on Investment

**ShipHawk**
Not enough reviews yet

**ShipStation**
9 months

Based on 23 responses

Perceived Cost

**ShipHawk**
$$$$$

**ShipStation**
$$$$$

Average Discount

**ShipHawk**
Not enough reviews yet

**ShipStation**
7%

 ![ShipHawk](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a554f31a235ecf6130152859f27c4d8b/shiphawk.png "ShipHawk")

 ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation")

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Pros & Cons

**ShipHawk**
[
Customer Support (2)
](https://www.g2.com/products/shiphawk/reviews?filters%5Bsentiment_snippet%5D=1475313&qs=pros-and-cons#reviews)[
Centralized Management (1)
](https://www.g2.com/products/shiphawk/reviews?filters%5Bsentiment_snippet%5D=2047383&qs=pros-and-cons#reviews)[
Integration Issues (2)
](https://www.g2.com/products/shiphawk/reviews?filters%5Bsentiment_snippet%5D=2000085&qs=pros-and-cons#reviews)[
Missing Features (2)
](https://www.g2.com/products/shiphawk/reviews?filters%5Bsentiment_snippet%5D=1475362&qs=pros-and-cons#reviews)

**ShipStation**
[
Ease of Use (10)
](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743073&qs=pros-and-cons#reviews)[
Easy Integrations (8)
](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=2327966&qs=pros-and-cons#reviews)[
Expensive (6)
](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1747007&qs=pros-and-cons#reviews)[
Poor Customer Support (6)
](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743655&qs=pros-and-cons#reviews)

Integrations

**ShipHawk**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9e189c9a0582c6b3467658109ad95bd9/oracle-netsuite.png "Product Avatar Image")

NetSuite

](https://www.g2.com/products/oracle-netsuite/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_84fd5bd582809f20ff5682d2746ffa82/shopify.png "Product Avatar Image")

Shopify

](https://www.g2.com/products/shopify/reviews)[
View all
](https://www.g2.com/products/shiphawk/integrations)

**ShipStation**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4d5124cc7be8adf2ae46ebe1a62565e5/absolute-web.jpg "Product Avatar Image")

Absolute Web

](https://www.g2.com/products/absolute-web/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7b98652524ad60fd1202093e04043e32/acenda.png "Product Avatar Image")

Acenda

](https://www.g2.com/products/acenda/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fee325af54b7164fb0726a552801492/acumatica.png "Product Avatar Image")

Acumatica

](https://www.g2.com/products/acumatica/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image")

Adobe Commerce (formerly...

](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[
View all
](https://www.g2.com/products/shipstation/integrations)

Screenshots

**ShipHawk**
No screenshot available

**ShipStation**
 ![ShipStation screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1581335/img-SS-API-app-listing-Grow-SMB-1600x900.png)

Ratings

Meets Requirements

**ShipHawk**

8.0

8.023

**ShipStation**

8.6

8.6448

Ease of Use

**ShipHawk**

8.8

8.823

**ShipStation**

8.7

8.7454

Ease of Setup

**ShipHawk**

8.3

8.316

**ShipStation**

8.4

8.4242

Ease of Admin

**ShipHawk**

8.7

8.714

**ShipStation**

8.6

8.6213

Quality of Support

**ShipHawk**

8.8

8.822

**ShipStation**

7.9

7.9409

Has the product been a good partner in doing business?

**ShipHawk**

8.3

8.314

**ShipStation**

8.5

8.5210

Product Direction (% positive)

**ShipHawk**

8.3

8.320

**ShipStation**

7.6

7.6423

Features

Shipping[Hide 70 FeaturesShow 70 Features](javascript:void(0);)

8.2

13

8.3

306

Labels

Label Printing

8.6

11

8.9(won by 0.3)

283

Return labels

8.0

9

8.5(won by 0.5)

251

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Bar codes

8.1(won by default)

9

Feature Not Available

Shipping Labels

Not enough data

Not enough data

Order management

Shipment Tracking

8.8

12

8.9(won by 0.1)

267

Third-Party Integrations

8.2

11

8.7(won by 0.5)

270

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Manage orders

8.9(tied score)

12

8.9(tied score)

270

Order Status

9.0(won by 0.2)

13

8.8

262

Shipping Services Integration

Not enough data

Not enough data

Package Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Carrier and rate management

Quick rate comparison

7.4

11

8.5(won by 1.1)

256

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Vendor availability

8.5(won by 0.4)

10

8.1

220

Flat rate services

7.5

10

8.4(won by 0.9)

229

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Auditing & Claim Filing Services

Not enough data

Not enough data

Inventory management

Low stock alerts

Not enough data

7.0(won by default)

174

Automated inventory orders

Not enough data

7.2(won by default)

176

Assign suppliers

Not enough data

Feature Not Available

Reports

Shipment reports

7.4

11

8.5(won by 1.1)

233

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Inventory reports

Not enough data

7.5(won by default)

189

Unshipped products

8.1(won by default)

7

Feature Not Available

Additional Functionality

AI Copilot

Not enough data

Not enough data

Shipping Optimization

Not enough data

Not enough data

Cost Recovery

Not enough data

Not enough data

Refund Opportunity Identification

Not enough data

Not enough data

Third Party Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automated Claim Filing

Not enough data

Not enough data

Package Analytics

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Exceptions Management

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Carrier Invoice Auditing

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Container Shipping

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Ground Shipping

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Import/Export Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Bills of Lading

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Parcel Shipping

Not enough data

Not enough data

Air Shipping

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Transportation Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Shipment Price Calculation

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

API

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Freight Shipping

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Ocean Shipping

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Multicarrier Parcel Management Solutions[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

7.7

6

Not enough data

Management - Multicarrier Parcel Management Solutions

Third-Party Integration - Multicarrier Parcel Management Solutions

7.0(won by default)

5

Not enough data

Label Printing - Multicarrier Parcel Management Solutions

8.0(won by default)

5

Not enough data

Multiple Carriers - Multicarrier Parcel Management Solutions

7.8(won by default)

6

Not enough data

Flexible Billing - Multicarrier Parcel Management Solutions

7.3(won by default)

5

Not enough data

Shipping Management - Multicarrier Parcel Management Solutions

8.3(won by default)

6

Not enough data

Customer Information Database - Multicarrier Parcel Management Solutions

Not enough data

Not enough data

Freight Management[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

7.7

9

Not enough data

Carrier Management

Carrier Information

8.3(won by default)

8

Not enough data

Evaluation

8.1(won by default)

8

Not enough data

Performance

8.1(won by default)

8

Not enough data

Freight Modes

Definitions

7.8(won by default)

6

Not enough data

Pricing

7.3(won by default)

8

Not enough data

Selection

7.4(won by default)

9

Not enough data

Route Optimization

Not enough data

Not enough data

Customer Management

Customer Portal

7.1(won by default)

7

Not enough data

Quotes

7.5(won by default)

6

Not enough data

Documents

8.1(won by default)

7

Not enough data

Additional Functionality

Local Forwarders

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Shipping Labels

Not enough data

Not enough data

Rate Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Waybills

Not enough data

Not enough data

LTL/Shared Truckload

Not enough data

Not enough data

For Freight Operations

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

International Forwarders

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Shipment Tracking

Not enough data

Not enough data

3PL Management

Not enough data

Not enough data

Dispatch Management

Not enough data

Not enough data

Transportation Management

Not enough data

Not enough data

Fleet Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Truckload Management

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Import/Export Management

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Drop Shipping[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

8.3

51

Product Sales

Product Search

Not enough data

8.3(won by default)

39

Product Reviews

Not enough data

7.4(won by default)

33

Product Filters

Not enough data

8.1(won by default)

38

Product Page Customization

Not enough data

7.7(won by default)

33

Administration

Reports & Analytics

Not enough data

8.2(won by default)

48

Status Tracking

Not enough data

9.1(won by default)

49

E-commerce Platform Integration

Not enough data

8.8(won by default)

48

Process Automation

Not enough data

8.7(won by default)

44

Pricing Automation

Not enough data

Feature Not Available

Accounting Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Sales Automation

Not enough data

Not enough data

Shipment Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Price Optimization

Not enough data

Not enough data

Dropshipping Services

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Online Catalog

Not enough data

Not enough data

Channel Management

Not enough data

Not enough data

Shipping Labels

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Product Data Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Inventory Replenishment

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Retail Inventory Management

Not enough data

Not enough data

Product Information Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Sourcing Management

Not enough data

Not enough data

Customer Service Management

Not enough data

Not enough data

Show 1 feature category with incomplete data

Warehouse Management[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

Not enough data

Not enough data

Warehouse Definition

Locations

Not enough data

Not enough data

Visualization

Not enough data

Not enough data

Warehouse Slotting

Not enough data

Not enough data

Logistics

Cross Docking

Not enough data

Not enough data

Receiving

Not enough data

Not enough data

Pick & Pack

Not enough data

Not enough data

Analytics

Worker performance

Not enough data

Not enough data

Error Tracking

Not enough data

Not enough data

Procurement analytics

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Warranty Tracking

Not enough data

Not enough data

Serial Number Tracking

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Inventory Management

Customer Portal

Not enough data

Not enough data

Cycle Counting

Not enough data

Not enough data

Additional Functionality

Batch Processing

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Supply Chain Management

Not enough data

Not enough data

3PL Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

Dock Management

Not enough data

Not enough data

Labor Management

Not enough data

Not enough data

Picking & Routing

Not enough data

Not enough data

Kitting

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Space Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Yard Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Shipping Labels

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

Barcoding/RFID

Not enough data

Not enough data

Inventory Management Platform Features

Centralized Inventory Database

Not enough data

Not enough data

Inventory Level Dashboards

Not enough data

Not enough data

Stock History Reporting

Not enough data

Not enough data

Low Stock Notifications

Not enough data

Not enough data

Bundles, Kits, & Variants

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Inventory Forecasting

Not enough data

Not enough data

eCommerce Integrations

Not enough data

Not enough data

Accounting Integrations

Not enough data

Not enough data

Data Exporting / Importing

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Budget Tracking

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Serial Number Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![ShipHawk](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a554f31a235ecf6130152859f27c4d8b/shiphawk.png "ShipHawk")](https://www.g2.com/products/shiphawk/reviews)

ShipHawk

Small-Business(50 or fewer emp.)

46.4%

Mid-Market(51-1000 emp.)

53.6%

Enterprise(\> 1000 emp.)

0%

[![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation")](https://www.g2.com/products/shipstation/reviews)

ShipStation

Small-Business(50 or fewer emp.)

90.6%

Mid-Market(51-1000 emp.)

8.7%

Enterprise(\> 1000 emp.)

0.7%

Small-Business

(50 or fewer emp.)

46.4%

90.6%

Mid-Market

(51-1000 emp.)

53.6%

8.7%

Enterprise

(\> 1000 emp.)

0%

0.7%

Reviewers' Industry

[![ShipHawk](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a554f31a235ecf6130152859f27c4d8b/shiphawk.png "ShipHawk")](https://www.g2.com/products/shiphawk/reviews)
ShipHawk

Wholesale

17.9%

Consumer Goods

10.7%

Automotive

7.1%

Retail

7.1%

Logistics and Supply Chain

7.1%

Other

50.0%

[![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation")](https://www.g2.com/products/shipstation/reviews)
ShipStation

Retail

23.1%

Consumer Goods

9.3%

Apparel & Fashion

6.2%

Health, Wellness and Fitness

5.5%

Food & Beverages

4.1%

Other

51.8%

FAQs

## ShipHawk vs ShipStation FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between ShipStation vs ShipHawk?

ShipStation and ShipHawk are both highly rated shipping platforms, but ShipStation is distinguished by its larger review base and stronger reviewer-cited integration strengths, while ShipHawk stands out for its higher Quality of Support score.

| [ShipStation](https://www.g2.com/products/shipstation/reviews) | [ShipHawk](https://www.g2.com/products/shiphawk/reviews) |
| --- | --- |
| 4.3/5 (588 reviews) | 4.3/5 (28 reviews) |
| — | — |
| 8.4 | 8.3 |
| 7.9 | 8.8 |
| Integrations (8 all-time mentions) | Customer Support (2 all-time mentions) |

### How do the pricing models of ShipStation and ShipHawk compare?

ShipStation and ShipHawk are rated at parity for value, with no significant difference in reviewer satisfaction on price or cost.

- **ShipStation:** In recent reviews, several reviewers mention concerns about price increases and feature gating behind higher subscription tiers, but others highlight cost savings from discounted shipping rates.
- **ShipHawk:** Recent reviewers do not cite pricing as a major concern, focusing more on value from automation and cost savings in shipping operations.
- **Switching reasons:** Some ShipStation reviewers mention considering alternatives like Pirate Ship or Veeqo due to pricing and insurance policy changes.

### What are the best alternatives to ShipStation and ShipHawk?

The top three alternatives to ShipStation and ShipHawk are Easyship, Sendcloud, and Descartes Aljex.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [ShipStation](https://www.g2.com/products/shipstation/reviews) | 4.3/5 (588 reviews) | — | Reviewers cite both cost savings and recent price increases | Integrations (8 all-time mentions) |
| [ShipHawk](https://www.g2.com/products/shiphawk/reviews) | 4.3/5 (28 reviews) | — | Reviewers highlight automation-driven cost savings | Customer Support (2 all-time mentions) |
| [Easyship](https://www.g2.com/products/easyship/reviews) | 4.4/5 (179 reviews) | Small-Business | — | Ease of use |
| [Sendcloud](https://www.g2.com/products/sendcloud/reviews) | 4.5/5 (158 reviews) | Small-Business | — | Automation |
| [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) | 4.6/5 (431 reviews) | Mid-Market | — | Customizability |

### Which Shipping features should I prioritize when comparing ShipStation and ShipHawk?

Buyers comparing ShipStation and ShipHawk should prioritize integrations, automation, customer support, rate comparison, and ease of use.

- **Integrations:** ShipStation: 8 all-time mentions; ShipHawk: 3 all-time mentions
- **Automation:** ShipStation: 3 all-time mentions; ShipHawk: 1 recent mention
- **Customer Support:** ShipStation: 5 all-time mentions; ShipHawk: 2 all-time mentions
- **Rate Comparison:** ShipStation: 5 all-time mentions; ShipHawk: 1 recent mention (rate shopping)
- **Ease of Use:** ShipStation: 10 all-time mentions; ShipHawk: 1 all-time mention

### What are the pros and cons of ShipStation vs ShipHawk?

ShipStation's headline strength is integrations, while ShipHawk's is customer support.

- **ShipStation strengths:** Integrations (8 all-time mentions), ease of use (10 all-time mentions), rate comparison (5 all-time mentions), automation (3 all-time mentions), shipping management (6 all-time mentions)
- **ShipStation trade-offs:** Expensive (6 all-time mentions), poor customer support (6 all-time mentions), limited options (4 all-time mentions), complexity (3 all-time mentions)
- **ShipHawk strengths:** Customer support (2 all-time mentions), automation and efficiency improvement (recent reviews), customization (1 all-time mention), centralized management (1 all-time mention)
- **ShipHawk trade-offs:** Integration issues (2 all-time mentions), missing features (2 all-time mentions), syncing and tracking issues (2 all-time mentions each)

### Is ShipStation or ShipHawk better for small businesses?

ShipStation is the better fit for small businesses, as reflected by reviewer sentiment and its strong presence in small-business use cases.

- **ShipStation:** Reviewers frequently cite small-business use cases, highlighting ease of use, quick setup, and cost savings for small teams.
- **ShipHawk:** Reviewers describe ShipHawk as more suited to mid-sized and larger operations, with some noting it is not built to support small businesses as effectively.

### Which Shipping platform has better integrations?

ShipStation is favored for integrations, with more reviewer-cited integration strengths and higher all-time mention counts.

- **ShipStation:** Shopify (63 all-time mentions), WooCommerce (16 all-time mentions), Amazon (recent reviews)
- **ShipHawk:** NetSuite (3 all-time mentions), Shopify (recent reviews)

### How do ShipStation and ShipHawk compare on customer support?

ShipHawk has a materially higher Quality of Support score than ShipStation, with a 0.9-point advantage (8.8 vs 7.9).

- **ShipStation:** Reviewers are mixed, with 5 all-time mentions of customer support as a strength but 6 all-time mentions of poor customer support, citing slow response times and difficulty reaching human agents.
- **ShipHawk:** Reviewers consistently praise customer support, with 2 all-time mentions and multiple recent reviews highlighting responsive and helpful support experiences.

### Which is easier to implement, ShipStation or ShipHawk?

ShipStation and ShipHawk score at parity on Ease of Setup (8.4 vs 8.3), with reviewers describing both as easy to implement.

- **ShipStation:** Many reviewers describe the initial setup as straightforward and quick, with several citing easy onboarding and helpful support during implementation.
- **ShipHawk:** Reviewers highlight easy implementation, quick onboarding, and effective support from the implementation team.

Alternatives

**ShipHawk Alternatives**

 ![Descartes Aljex](https://images.g2crowd.com/uploads/product/hd_favicon/28bb2e7077d84307d9fe6e000744eddc/descartes-aljex.svg "Descartes Aljex")

[
Descartes Aljex
](/products/descartes-aljex/reviews)

 ![Descartes MacroPoint](https://images.g2crowd.com/uploads/product/hd_favicon/28bb2e7077d84307d9fe6e000744eddc/descartes-macropoint.svg "Descartes MacroPoint")

[
Descartes MacroPoint
](/products/descartes-macropoint/reviews)

 ![Truckstop Load Board](https://images.g2crowd.com/uploads/product/hd_favicon/0b6468798805e5cbec85e199fd49df45/truckstop-load-board.svg "Truckstop Load Board")

[
Truckstop Load Board
](/products/truckstop-load-board/reviews)

 ![NetSuite](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/oracle-netsuite.svg "NetSuite")

[
NetSuite
](/products/oracle-netsuite/reviews)

**ShipStation Alternatives**

 ![Easyship](https://images.g2crowd.com/uploads/product/hd_favicon/34630d70dbabb1b3b5849ebab279d725/easyship.svg "Easyship")

[
Easyship
](/products/easyship/reviews)

 ![Sendcloud](https://images.g2crowd.com/uploads/product/hd_favicon/013f001a6452ffd1eb969d493bf15fc1/sendcloud.svg "Sendcloud")

[
Sendcloud
](/products/sendcloud/reviews)

 ![Shippo](https://images.g2crowd.com/uploads/product/hd_favicon/1499982432/shippo-shippo.svg "Shippo")

[
Shippo
](/products/shippo-shippo/reviews)

 ![AfterShip](https://images.g2crowd.com/uploads/product/hd_favicon/706f119421141e38aa63c9b8149eff41/aftership.svg "AfterShip")

[
AfterShip
](/products/aftership/reviews)