ShipHawk Features
Inventory Management Platform Features (25)
Centralized Inventory Database
Manage and track all inventory records across warehouses and retail locations through a single unified database.
Inventory Level Dashboards
Maintain a visual on product stock levels throughout your facilities with flexible inventory dashboards.
Stock History Reporting
View the history of individual items and compare the sales performance of new to old stock in order to inform purchasing decisions.
Low Stock Notifications
Set low stock thresholds and receive automatic alerts when stock decreases to that level.
Bundles, Kits, & Variants
Automatically adjust inventory for product bundles, kit orders, and product variations within the system.
Asset Tracking
Use barcode or radio-frequency identification (RFID) technology with specialized readers or mobile applications to track inventory assets throughout warehouse facilities.
Inventory Forecasting
Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
eCommerce Integrations
Integrate shopping carts, eCommerce platforms, POS, and payment gateways with the system to link inventory records between across platforms.
Accounting Integrations
Track inventory costs and costs of goods sold (COGS) with accounting software integrations.
Data Exporting / Importing
Transfer large volumes of inventory data records into and out of the system with built-in import / export tools.
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Budget Tracking
Track actual spending to ensure it's in line with the planned budget
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Status Tracking
Track the status over time for a request, process, asset, or transaction
Demand Forecasting
Forecast customer demand using historical insights and simulations
Customer History
Access previous interactions or concerns to maintain customer relationships
Serial Number Tracking
Track and assign specific serial numbers to products
Status Tracking
Track the status over time for a request, process, asset, or transaction
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Demand Forecasting
Forecast customer demand using historical insights and simulations
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Management - Multicarrier Parcel Management Solutions (6)
Third-Party Integration - Multicarrier Parcel Management Solutions
Integrates with third-party ERP, warehouse management, or other business management systems
Label Printing - Multicarrier Parcel Management Solutions
Prints labels and barcodes that are carrier-compliant
Multiple Carriers - Multicarrier Parcel Management Solutions
Supports shipping via multiple carriers
Customer Information Database - Multicarrier Parcel Management Solutions
Maintains a database or knowledge base of customer information
Flexible Billing - Multicarrier Parcel Management Solutions
Allows customer-specific rates and accepts a variety of payment options
Shipping Management - Multicarrier Parcel Management Solutions
Streamlines the entire shipping lifecycle and provides visibility into shipment activity
Carrier Management (3)
Carrier Information
Manage details about carriers such as the types of services they offer and pricing.
Evaluation
Provide criteria to evaluate carriers such as on-time delivery or quality of service.
Performance
Monitor carrier performance using historical data.
Freight Modes (4)
Definitions
Define multiple types of freight such as air, road, or sea.
Pricing
Track pricing per freight mode and carrier.
Selection
Choose the optimal freight mode based on price and customer requirements.
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Customer Management (3)
Customer Portal
Deliver an online portal where customers can monitor shipments.
Quotes
Create and manage personalized quotes for freight services.
Documents
Provide customers with transportation documents required for shipping.
Labels (4)
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Label Printing
Provide the ability to create and print domestic asnd international shipping labels for all orders with one solution.
Return labels
Provide the ability create and print return labels or email them to customers.
Bar codes
Provides users with auto-generated bar codes for products
Shipping Labels
Generate or print labels that contain shipping information for packages
Order management (8)
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Shipment Tracking
The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
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Third-Party Integrations
Set up connections to third-party platforms to improve business processes
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Manage orders
Allows users to split, combine and categorize orders for shipping.
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Order Status
Update order statuses automatically once orders are fulfilled
Shipping Services Integration
Integrates with shipping services
Package Tracking
Track the parcel or consignment delivery status
Status Tracking
Track the status over time for a request, process, asset, or transaction
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Carrier and rate management (4)
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Quick rate comparison
Allows users to compare real-time rates and delivery times for all carriers and automatically select the best carrier for each shipment based on cost and delivery time.
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Vendor availability
Provides users with a wide selection of major carriers such a Fedex, UPS, and DHL
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Flat rate services
Software detects which flat rate service qualifies with the customers order
Auditing & Claim Filing Services
Inventory management (3)
Low stock alerts
Software automatically notifies users when inventory is low.
Automated inventory orders
Users can set an automatic restock when the inventory levels reach a low number.
Assign suppliers
Users can assign suppliers to certain items, so shipment is quickly initiated
Reports (3)
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Shipment reports
Provides users with a comprehensive report on shipment performance
Inventory reports
Provides users with a comprehensive report on inventory and stock levels.
Unshipped products
Provides users with a comprehensive overview of which products aren't shipping.
Warehouse Definition (3)
Locations
Define and manage physical and virtual warehouse locations
Visualization
Provide a visual representation of all the locations in a warehouse
Warehouse Slotting
Allows users to identify the most efficient location for inventory within the warehouse based on a number of product and storage characteristics
Logistics (3)
Cross Docking
Manages the transfer of products between incoming and outgoing shipments
Receiving
Provides features to automate and simplify recieving such as tracking lot numbers
Pick & Pack
Helps users pick products from multiple locations and prepare them for packing
Analytics (7)
Worker performance
Allows users track worker performance over a set period of time
Error Tracking
Allows users to track any track incidents such as receiving discrepancies, incorrect shipments and inventory errors
Procurement analytics
Allows users to track and use WMS data to determine vendor costs and quality
Order Tracking
Track orders throughout the fulfillment process
Warranty Tracking
Track the duration and expiration of warranty as well as any obligations under that warranty
Serial Number Tracking
Track and assign specific serial numbers to products
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Inventory Management (2)
Customer Portal
Provides customers with a web portal in which they can view invoices as well as batch levels and changes in inventory
Cycle Counting
Provides users with features to verify item locations and quantities
Additional Functionality (110)
Local Forwarders
Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
EDI
Transfer of data from one computer system to another
Shipping Labels
Generate or print labels that contain shipping information for packages
Rate Management
Track/optimize rates in relation to usage
Document Management
Store, manage, and track all electronic documents in a centralized location
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Waybills
Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods
LTL/Shared Truckload
Trucks that do not reach full load and can be shared
For Freight Operations
Intended to be used by freight brokers and logistics companies
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Inventory Management
Track and manage inventory levels to maintain proper supply
API
Application programming interface that allows for integration with other systems/databases
Shipping Management
Manage and track orders being shipped to customers
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
International Forwarders
Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc.
Warehouse Management
Manage and track operations and inventory within warehouses
Shipment Tracking
The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
3PL Management
Outsource and manage third party logistics
Dispatch Management
Manage sending personnel and resources to a site as needed
Transportation Management
Organize and track the physical movement of goods from one location to another
Fleet Management
Management of commercial motor vehicles for work-related purposes
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Truckload Management
Track and manage transportation of large cargo that fills an entire trailer/truck
Scheduling
Plan availability and assign specific time slots for tasks and resources
Customer Management
Store and organize information about customers and previous interactions
Import/Export Management
Management of inbound and outbound shipments in the context of international trade
Quotes/Estimates
Generate quotes or estimates for customers
Order Management
Manage and track customer orders for goods, investments, or any other purchases
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Shipping Optimization
Cost Recovery
Refund Opportunity Identification
Third Party Management
The ability to manage shipping audits for third parties such as clients
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Automated Claim Filing
Package Analytics
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Exceptions Management
Automated handling of non-compliant EDI transmissions.
Predictive Analytics
Predict future data based on historical data sets
Carrier Invoice Auditing
Data Import/Export
Import and export data to and from software applications
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Supplier Management
Manage all supplier data and operations
Container Shipping
Shipping products/goods in containers
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Ground Shipping
Shipping products/goods by land
Quotes/Estimates
Generate quotes or estimates for customers
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Import/Export Management
Management of inbound and outbound shipments in the context of international trade
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Bills of Lading
Documents issued by a carrier to acknowledge receipt of cargo for shipment
Customizable Branding
Add customized logos and colors to align with company branding
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
EDI
Transfer of data from one computer system to another
Returns Management
Track and facilitate returns of products sold
Parcel Shipping
Manage and organize the shipping, tracking, and delivery of packages
Air Shipping
Ship packages/goods by aircraft
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Claims Management
Process of submitting and following up on claims with insurance companies
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Transportation Management
Organize and track the physical movement of goods from one location to another
Shipping Management
Manage and track orders being shipped to customers
Shipment Price Calculation
Calculation of shipment price based on size, weight, route, timeframe, and carrier.
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Warehouse Management
Manage and track operations and inventory within warehouses
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Real-Time Updates
Receive system updates as soon as any changes are made
API
Application programming interface that allows for integration with other systems/databases
Purchase Order Management
Create, send, and track purchase orders and their statuses
Inventory Management
Track and manage inventory levels to maintain proper supply
Freight Shipping
Shipping products/goods by land, sea or air
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Ocean Shipping
Transportation of goods/products over long distances using ship
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Multi-Location
Manage and support multiple locations
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Batch Processing
Software's ability to perform similar action on multiple similar files simultaneously
Supplier Management
Manage all supplier data and operations
Shipping Management
Manage and track orders being shipped to customers
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Supply Chain Management
Manage the planning and execution of supply chain activities
3PL Management
Outsource and manage third party logistics
Workflow Management
Create, design and manage workflows for repetitive tasks
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Mobile Access
Access software remotely via mobile devices
Customizable Fields
Customize data fields to support various needs and use cases
Financial Management
Plan, manage, and track the financial activities of an individual or organization
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
Inventory Optimization
Maintain and control the stock level of inventory
Dock Management
Manage all inbound & outbound activities relating to each dock
Labor Management
Manage the attendance, schedule, and payroll of the labor workforce
Picking & Routing
Pick and route items from inventory locations to their designated destinations
Kitting
Group and package individual but related items as one package set
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Space Management
Manage occupancy and space utilization in facilities and buildings
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Yard Management
Track and manage all activities and assets in the yard of a warehouse or distribution center
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Inventory Management
Track and manage inventory levels to maintain proper supply
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
Returns Management
Track and facilitate returns of products sold
Shipping Labels
Generate or print labels that contain shipping information for packages
Ordering Automation
Automate order processes to improve operational efficiency in fulfillment, shipping, and more
Barcoding/RFID
Identify and track items using barcode tags or RFID (radio-frequency identification) tags
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