ServiceNow EmployeeWorks Reviews & Product Details

What’s not to like!? Looking forward to continued use. Review collected by and hosted on G2.com.

That more people don’t know about this product! Review collected by and hosted on G2.com.

Human and agent interactions using natural language. Review collected by and hosted on G2.com.

Nothing at all. Wanna know more about Moveworks. Review collected by and hosted on G2.com.

Automates IT/HR support efficiently with AI.

Integrates well with tools like Slack, Teams, and ServiceNow.

Improves employee experience and response time.

Provides useful analytics and insights. easy implementation of data Review collected by and hosted on G2.com.

Expensive for smaller organizations.

Limited deep customization.

Dependent on integration quality.

Occasional AI context or language gaps. Review collected by and hosted on G2.com.

It seamlessly integrates with ServiceNow and teams Review collected by and hosted on G2.com.

It has overlapping capabilities with ServiceNow. Review collected by and hosted on G2.com.

Ease of use

Quickly time to market

And simplify Review collected by and hosted on G2.com.

Configuration requirements and initial setup Review collected by and hosted on G2.com.

We are using this as a way into using AI for end users - being able to search and surface multiple data repositories in an easy to use manner. Review collected by and hosted on G2.com.

We are still working on implementation and rollout to general users. Review collected by and hosted on G2.com.

It is very user friendly and the nlu capabilities are great. Review collected by and hosted on G2.com.

Sometimes it can be difficult to make sure it is using appropriate user criteria. Review collected by and hosted on G2.com.

Nice demo that I saw today at knowledge 2026 Review collected by and hosted on G2.com.

It doesn’t use or support the google Gemini model Review collected by and hosted on G2.com.

Precit Incidents and Cases, resolve them Review collected by and hosted on G2.com.

Very time consuming learning curve for the model Review collected by and hosted on G2.com.

Easy to work with on a basic tip of editing. Review collected by and hosted on G2.com.

It does have some limitations that can slow down your work. Additionally, when it comes to editing and adding features, you may find that you can't accomplish much. Review collected by and hosted on G2.com.