ServiceNow EmployeeWorks Reviews & Product Details

Integration with the AI tool which is good update after a long time Review collected by and hosted on G2.com.

Still it can integrate with multiple AI tools Review collected by and hosted on G2.com.

It's a nice backend for creating interactive workflow Review collected by and hosted on G2.com.

It's taking time for login and does not have proper details Review collected by and hosted on G2.com.

Since implementing Moveworks we've had a 50% reduction in volume in 4 years. Our IT Service Desk savings has been able to pay for the Moveworks contract and still provide some cost savings!

Moveworks made it very easy to get started. We have good joint success programs and are on the same page Review collected by and hosted on G2.com.

There has been challenges in support but they are getting addressed quickly! The issues we have had get addressed quickly from their leadership teams. Review collected by and hosted on G2.com.

Recently I got time to explore Movework AI Copilot and explore its features. Being an AI developer, it was pleasant to see how Movework automates required day-to-day tasks related to IT support and other enablement functions. Very well done. They have created an all-in-one solution, which can be easily adopted by non-technical organizations as well, with little to no development requirements. Review collected by and hosted on G2.com.

Restriction in major customization in functionality is something I saw challenging. But that is something we can work with MoveWork to see workarounds. Review collected by and hosted on G2.com.

The innovative way in which they use AI to get rid of every day small headaches that take away so much energy from the IT employees. Review collected by and hosted on G2.com.

Implementing and integrating Moveworks with existing systems is not simple and can be very time-consuming. Review collected by and hosted on G2.com.

Automating tasks using Moveworks has been the best choice, their support is fast and always responsive. Review collected by and hosted on G2.com.

In complicated cases it might not be the best alternative. Review collected by and hosted on G2.com.

This technology caters to the needs of professionals who need to apply solutions for real world problems. Review collected by and hosted on G2.com.

Nothing in particular as I have yet to find any discrepancy in what the company delivers. Review collected by and hosted on G2.com.

Solve support tickets, search content, and automate workflows across the business Review collected by and hosted on G2.com.

It does take a lot of fine tuning and work to make sure it presents the correct Knowledgebase articles. Review collected by and hosted on G2.com.

Search for information tool -- gives the best and highly efficient results Review collected by and hosted on G2.com.

Not really anything to dislike about this Review collected by and hosted on G2.com.

The innovations they do in the space which I like Review collected by and hosted on G2.com.

Research and development which is happening Review collected by and hosted on G2.com.