With over 30 years’ experience, Hi-Tech Health has the expertise to service payers of all types and sizes, including TPAs, Carriers, Insurtech, Provider Sponsored Plans, and Medicare Advantage plans. From small, startup companies to large businesses with many years in the field, we know how to customize the perfect solution for anyone in the industry. We’ll work with you to develop and implement a workhorse platform to meet the unique needs of your business.
Series 3000 is a cloud-based claims administration solution for businesses within the healthcare industry. No matter what your adjudication, reporting, or plan needs are, this platform reduces time processing claims and increases productivity as it assists with:
• Client management
• Benefits input
• Electronic claim submissions
• Claims processing
• Real-time status tracking
• ACH deposits
Our built-in database efficiently manages clients and employee benefits. This platform allows users to make real-time updates including:
• Claims statuses
• Currency conversion
• ACH deposits and disbursements
• Document printing
• Claim check reconciliation
No matter what happens, our cloud-based software is reliable, and we pride ourselves on 99 percent up time. Series 3000 is HIPAA compliant and ensures secure data management and backup. We upgrade our communications and IBM hardware every two to three years and maintain System Critical Support with all our vendors, keeping our technology up to date. In the event of a natural disaster, our disaster recovery hot site will get everything back up and running within a 12-hour restore time.
With an implementation timeframe of 3-4 months, you can quickly get started with Series 3000. Our professional services and back office support teams are here to guide you through customization and training. With experts available at your fingertips, we’ll be able to support you so outside consultants won’t be needed. As your business grows, we’ll work with you to scale your software system to continue to meet your needs.