1. [Home](https://www.g2.com/) 2. ... 3. [Insurance Claims Management Software](https://www.g2.com/categories/insurance-claims-management) 4. [Series 3000 Discussions](https://www.g2.com/products/series-3000/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b88bb2004bb7ef01ffb6b2a0f53b2681/series-3000.jpg "Product Avatar Image") ](/products/series-3000/reviews) [ Series 3000 ](/products/series-3000/reviews) (1)4.5/5 With over 30 years’ experience, Hi-Tech Health has the expertise to service payers of all types and sizes, including TPAs, Carriers, Insurtech, Provider Sponsored Plans, and Medicare Advantage plans. From small, startup companies to large businesses with many years in the field, we know how to customize the perfect solution for anyone in the industry. We’ll work with you to develop and implement a workhorse platform to meet the unique needs of your business. Series 3000 is a cloud-based claims administration solution for businesses within the healthcare industry. No matter what your adjudication, reporting, or plan needs are, this platform reduces time processing claims and increases productivity as it assists with: • Client management • Benefits input • Electronic claim submissions • Claims processing • Real-time status tracking • ACH deposits Our built-in database efficiently manages clients and employee benefits. This platform allows users to make real-time updates including: • Claims statuses • Currency conversion • ACH deposits and disbursements • Document printing • Claim check reconciliation No matter what happens, our cloud-based software is reliable, and we pride ourselves on 99 percent up time. Series 3000 is HIPAA compliant and ensures secure data management and backup. We upgrade our communications and IBM hardware every two to three years and maintain System Critical Support with all our vendors, keeping our technology up to date. In the event of a natural disaster, our disaster recovery hot site will get everything back up and running within a 12-hour restore time. With an implementation timeframe of 3-4 months, you can quickly get started with Series 3000. Our professional services and back office support teams are here to guide you through customization and training. With experts available at your fingertips, we’ll be able to support you so outside consultants won’t be needed. As your business grows, we’ll work with you to scale your software system to continue to meet your needs. Show More * * * ### 100.0 Nps Score Already have Series 3000? ### All Series 3000 Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is Series 3000 used for? ](/discussions/series-3000-what-is-series-3000-used-for) What is Series 3000 used for? 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