Sequal Consultancy B.V. is a Netherlands-based firm specializing in Service Management and process optimization. Established in 2020, the company focuses on enhancing internal services by automating processes, increasing efficiency, and reducing errors. Their expertise spans Enterprise Service Management , Customer Service Management , and Risk Management, aiming to help organizations improve IT services, adopt customer-centric approaches, and effectively manage risks. Key Features and Functionality: - Enterprise Service Management : Optimizes internal processes to improve service delivery and operational efficiency. - Customer Service Management : Enhances customer interactions by streamlining service processes and improving response times. - Risk Management: Identifies and mitigates potential risks to ensure business continuity and compliance. - Service Integration and Management : Facilitates seamless collaboration between multiple service providers to deliver cohesive services. - Platform Expertise: Proficient in implementing and managing platforms like ServiceNow and 4me to support service management initiatives. Primary Value and Solutions: Sequal Consultancy B.V. addresses the need for optimized service management by offering tailored solutions that automate workflows, enhance efficiency, and reduce operational errors. By focusing on ESM, CSM, and Risk Management, they enable organizations to improve internal services, adopt customer-centric approaches, and effectively manage risks. Their expertise in platforms like ServiceNow and 4me ensures the implementation of effective and sustainable service management solutions.