[
Sendoso Reviews
](https://www.g2.com/products/sendoso/reviews)

[
Sendoso Reviews
](https://www.g2.com/products/sendoso/reviews)

# Sendoso Features

##### ## Logistics (4)

Direct Mail Design

 (This feature was mentioned in 199 Sendoso reviews.)

Features to design personalized mailers, such as postcards and letters.

CRM & Marketing Automation Integration

 (Based on 203 Sendoso reviews.)

Syncs campaign results and information directly with CRM or marketing automation tools.

Custom Batch Sizes

 (166 reviewers of Sendoso have provided feedback on this feature.)

Allows users to send custom batch sizes, from a single personalized mailer to large batches.

Delivery Speed

 (This feature was mentioned in 238 Sendoso reviews.)

Mail is dispatched and sent within a reasonable timeframe.

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##### ## Testing & Tracking (5)

Mailing List Management

 (125 reviewers of Sendoso have provided feedback on this feature.)

Manage and segment mailing lists.

Dashboards & Reporting

 (198 reviewers of Sendoso have provided feedback on this feature.)

Analytics to track delivery, response, and returns of mail.

A/B Testing

 (112 reviewers of Sendoso have provided feedback on this feature.)

Test different mailers to different audiences to test what's most effective.

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Design Management

Collaborate on creating a product by sharing and adjusting designs through a shared portal

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##### ## Platform Basics (6)

Warehousing

 (156 reviewers of Sendoso have provided feedback on this feature.)

Stores your company swag for you at a warehouse.

Procurement

 (This feature was mentioned in 137 Sendoso reviews.)

Manufactures or sources promotional products.

Fulfillment

 (164 reviewers of Sendoso have provided feedback on this feature.)

Delivers your swag to your desired location in bulk or individually.

Inventory Management

 (This feature was mentioned in 153 Sendoso reviews.)

Enables inventory alerts to keep track of company swag in real-time and can automatically order more.

Gift Status Tracking

 (This feature was mentioned in 419 Sendoso reviews.)

Ability to provide each gift status and recipient actions every step of the way.

Budgeting

 (326 reviewers of Sendoso have provided feedback on this feature.)

Provides the ability for businesses to set and assign budgets for account-based direct mail campaigns.

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##### ## Reporting (2)

Spend

 (175 reviewers of Sendoso have provided feedback on this feature.)

Gives a clear view of your promotional product spend and can tie back to users and teams.

Conversion Rates

 (As reported in 141 Sendoso reviews.)

Tracks conversion and ROI from swag giveaways.

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##### ## Platform Additional Functionality (14)

Proof Portal

 (117 reviewers of Sendoso have provided feedback on this feature.)

Provides a portal to review promotional product proofs before finalizing an order.

Budgeting

 (This feature was mentioned in 141 Sendoso reviews.)

Sets up spending limits and budgets for each user or team.

CRM Integration

 (Based on 152 Sendoso reviews.)

Integrates with CRM software to enable automated swag shipments.

Other Integrations

 (117 reviewers of Sendoso have provided feedback on this feature.)

Other integrations that can include e-commerce platforms, marketing automation software, email marketing software and other marketing technology platforms.

API

 (As reported in 96 Sendoso reviews.)

Automate your promotional product management with your applications or campaigns directly via an API.

Customer Advocacy Integration

 (Based on 98 Sendoso reviews.)

Integrates with Customer Advocacy platforms to enable real-time reward/swag fulfillment.

Swag Stores

 (This feature was mentioned in 106 Sendoso reviews.)

Creates customer facing or internal swag stores which lets people purchase your swag in real-time.

Inventory Management

 (Based on 300 Sendoso reviews.)

Allows businesses to view their direct mail inventory in real time and receive alerts when inventory is low.

Warehouse and Fulfillment

 (This feature was mentioned in 300 Sendoso reviews.)

Ability to store/warehouse gifts and complete the fulfillment of sending direct mail to every contact within targeted accounts.

Contact Management

Manage, organize, and store contact information

Pipeline Management

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Lead Management

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

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##### ## Platform Data (1)

Conversion Rate Measurement

 (Based on 277 Sendoso reviews.)

Ability to measure the conversion rate of accounts that can be attributed to account-based direct mail efforts.

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##### ## Rewards & Incentives (9)

Reward Catalog

 (178 reviewers of Sendoso have provided feedback on this feature.)

Offers an extensive catalog of gift cards which can be redeemed at a variety of merchants, retailers, etc.

Customization

 (This feature was mentioned in 178 Sendoso reviews.)

Allows users to customize their reward catalog and add personalized messages for reward recipients.

Bulk Ordering

 (As reported in 166 Sendoso reviews.)

Allows users to order and send gift cards in bulk.

Budget Management

 (As reported in 162 Sendoso reviews.)

Includes features for managing budgets and funds for teams or individuals.

Dashboard

 (This feature was mentioned in 174 Sendoso reviews.)

Has a centralized dashboard for users to track reward deliveries, view account history, and take administrative actions.

Analytics & Reporting

 (Based on 166 Sendoso reviews.)

Offers reports and analytics dashboards to track funds, orders, deliveries, and redemptions.

User, Role, and Access Management

 (166 reviewers of Sendoso have provided feedback on this feature.)

Grants access to select data, features, objects, etc. based on the users, user role, groups, etc.

Integrations

 (This feature was mentioned in 169 Sendoso reviews.)

Ability to integrate with other software solutions to automate the delivery of rewards and incentives.

Reward API

 (Based on 153 Sendoso reviews.)

Provides an API allowing business to integrate and automate rewards and incentives within their own application.

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##### ## Agentic AI - Rewards and Incentives (2)

Cross-system Integration

 (This feature was mentioned in 16 Sendoso reviews.)

Works across multiple software systems or databases

Proactive Assistance

 (This feature was mentioned in 16 Sendoso reviews.)

Anticipates needs and offers suggestions without prompting

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##### ## Agentic AI - Direct Mail Automation (8)

Autonomous Task Execution

 (Based on 20 Sendoso reviews.)

Capability to perform complex tasks without constant human input

Multi-step Planning

 (18 reviewers of Sendoso have provided feedback on this feature.)

Ability to break down and plan multi-step processes

Cross-system Integration

 (Based on 22 Sendoso reviews.)

Works across multiple software systems or databases

Adaptive Learning

 (Based on 17 Sendoso reviews.)

Improves performance based on feedback and experience

Proactive Assistance

 (This feature was mentioned in 17 Sendoso reviews.)

Anticipates needs and offers suggestions without prompting

Decision Making

 (19 reviewers of Sendoso have provided feedback on this feature.)

Makes informed choices based on available data and objectives

Mailing Services Integration

Outsource mailing services to a third party

Printing Services Integration

Outsource printing services to a third party

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##### ## Additional Functionality (24)

Content Delivery

Distributing content through various platforms or channels

Multi-Channel Communication

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Pipeline Reports

Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Lead Nurturing

Engage with a lead throughout the sales process by actively providing information

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Prioritization

Arrange tasks based on the level of priority or urgency

Lead Qualification

Score a lead on their quality or likelihood to buy based on certain behaviors

Marketing Automation

Automate workflows and trigger campaigns based on customer actions

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Content Creation

The ability to create unique content

Mailer Templates

Premade examples of mailings, such as cards, brochures, etc.

Data Import/Export

Import and export data to and from software applications

Mailing List Purchasing

Buy lists of targeted contacts to use in marketing campaigns

Delivery Tracking

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Event Triggered Actions

Predefined actions automatically performed on the occurance of specific events

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Response Alerts

Receive a notification when outreached contact performs the desired action

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Mailing List Scrubbing

Clean up and verify addresses prior to sending direct mailings

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

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Sendoso Comparisons

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4.7/5(550)

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4.5/5(408)

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##### Categories on G2

[Rewards and Incentives](https://www.g2.com/categories/rewards-and-incentives)[Direct Mail Automation](https://www.g2.com/categories/direct-mail-automation)[Promotional Product Management](https://www.g2.com/categories/promotional-product-management)

[Account-Based Direct Mail](https://www.g2.com/categories/account-based-direct-mail)

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