Twilio Segment Reviews & Product Details

Twilio Segment is the world’s leading Customer Data Platform (CDP). Our platform provides companies with the data foundation that they need to put their customers at the heart of every decision. Using Segment, companies can collect, unify and route their customer data into any system where it’s needed to better understand their customers and create seamless, compelling experiences in real-time. Thousands of companies, including Intuit, FOX, Instacart, and Levi’s use Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences. For more information, visit https://segment.com.

Seller

Twilio

Languages Supported

English

Overview by

Hannah Hapin

Discussions

Twilio Segment Community

Pricing

Pricing provided by Twilio Segment.

Team

$120

Per month

Developer

Free

View More Pricing Information

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Twilio Segment Integrations

(6)

Integration information sourced from real user reviews.

Twilio Segment Media

Twilio Segment Demo - Segment Integration Dashboard

Collect user data across multiple sources with one API and send it to hundreds of tools.

Twilio Segment Demo - Integration Catalog

Segment works with every tool you need to grow, with over 200 integrations for analytics, email marketing, advertising, data warehousing, and more.

Twilio Segment Demo - Segment Schema Control

Segment gives you the power to control exactly what data is allowed into your Destinations, so you can protect the integrity of your data, and the decisions you make with it.

The live feed of customer behavioral events on the app.

Twilio Segment Reviews (562)

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Shobhit G.

Digital Marketing Strategist & Automation Specialist

Marketing and Advertising

Small-Business (50 or fewer emp.)

3/15/2024

"Great software for better customer retention & real time customers insight"

4/5

What do you like best about Twilio Segment?

The best thing about segments is it help you prospect your data and personalized as the only customer you have Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

There should be a tutorial to maximize the use of segment and how anyone can get leverage with it Review collected by and hosted on G2.com.

Rakesh P.

Data Analyst

Small-Business (50 or fewer emp.)

3/20/2024

"Amazing platform for grow business."

4.5/5

What do you like best about Twilio Segment?

very helpfull and easy to analyse data and use also extraordinary tools and api.Most service store data is an aggreegate and schematized format. Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

pricing are high . most of peaple may be not affortable. Review collected by and hosted on G2.com.

nityam shah S.

Senior Talent Acquisition Specialist

Mid-Market (51-1000 emp.)

3/6/2024

"Saas Goodies"

4/5

What do you like best about Twilio Segment?

The Services which you provide is very accurate as well as good customer support as well as it has Easy UI to use smoothly Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

please increase the delievery f your service Review collected by and hosted on G2.com.

Asit S.

Senior Graphic Designer

Small-Business (50 or fewer emp.)

3/13/2024

"Best AI Customer data platform"

4.5/5

What do you like best about Twilio Segment?

Ease of use and integrations helps business to unify customer data from various sources into a single, coherent database. Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

Sometimes poor data quality leads to inaccurate insights and decisions. Also, costs can be modified so that it is easily accessible for small enterprises. Review collected by and hosted on G2.com.

Phani K.

CFO / Finance VP

Small-Business (50 or fewer emp.)

3/26/2024

"This is good experience for me in cdp"

4.5/5

What do you like best about Twilio Segment?

Easy way of learning and gaining knowledge and upgrade the skills Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

Nothing specific but need some specific description Review collected by and hosted on G2.com.

Alex M.

Mid-Market (51-1000 emp.)

3/20/2024

"Great data management tool. Can be pricy"

4.5/5

What do you like best about Twilio Segment?

Mkaes installing and playing with different anlatyics tools a snap Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

it can get expensive. The startup discounts can mitigate that but once you're in you're really locked in. Review collected by and hosted on G2.com.

Pushapak Kumar P.

Engineer

Enterprise (> 1000 emp.)

3/22/2024

"Cloud new era of tech"

4/5

What do you like best about Twilio Segment?

best part is take some view for how's the new tech rolling in around world for making peoples awareness and easier life using new way of techs Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

little bit complexity in tech to understand Review collected by and hosted on G2.com.

Sid. H B.

Application Engineer

Mechanical or Industrial Engineering

Mid-Market (51-1000 emp.)

3/18/2024

"Aboslutely excellent tool for multi touch analysis of our marketing channels"

5/5

What do you like best about Twilio Segment?

Love the range of applications Segment can be integrated into and the ability to direct data into different destinations. Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

Everything is pretty good and there is nothing I personally dislike. Review collected by and hosted on G2.com.

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Érick C.

Analista de Marketing de Produto

Mid-Market (51-1000 emp.)

6/4/2023

"Powerful but complex"

4/5

What do you like best about Twilio Segment?

Segment is a great tool to collect, manage and persist data from different sources and across multiple channels. There are a lot of native integrations which you can use to connect your current tech stack and select to where you want to store it. Review collected by and hosted on G2.com.

What do you dislike about Twilio Segment?

It's not easy to implement Segment. It was made to accommodate different types of companies therefore its architecture is really flexible. You will need specialized labor, a lot of thought, and weeks to sort out the different types of calls, where to use each one in your own case, how to name the events and properties, and go on.

Although, it's this complexity that makes it powerful. But it could have some no or low-code features and some kind of auto-captured events. Review collected by and hosted on G2.com.