SeaRates Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the innovative digital freight marketplace features of SeaRates, enhancing cargo tracking and quote requests. (2 mentions)

Users value the efficient document templates in SeaRates, enhancing their invoicing and overall operational workflow. (1 mentions)

Users find SeaRates to be easy to use, enhancing their experience in digital freight forwarding and cargo tracking. (1 mentions)

Users appreciate the easy integrations of SeaRates, enhancing efficiency through built-in document templates and analytical tools. (1 mentions)

Users value the easy uploading feature of SeaRates, facilitating efficient document handling and seamless invoicing. (1 mentions)

Users report tracking issues due to lack of historical data access and lengthy response times for quotes. (2 mentions)

Users criticize the design issues of SeaRates, noting that the UX/UI needs improvement compared to competitors. (1 mentions)

Users find the lack of guidance frustrating, leading to delays and a less efficient marketplace experience. (1 mentions)

Users express frustration with poor customer support, citing delays in API updates and lack of essential features. (1 mentions)

Users experience slow speed due to time-demanding marketplace deals and lack of timely feedback and quotations. (1 mentions)

5 Pros or Advantages of SeaRates

1. Features

Users value the innovative digital freight marketplace features of SeaRates, enhancing cargo tracking and quote requests.

See 2 mentions

See Related User Reviews

AL

Andrii L.

Small-Business (50 or fewer emp.)

4.0/5

"modern container tracking system / API provider / DP World subsidiary"

What do you like about SeaRates?

They are moving step by step to a whole scale digital freight marketplace. They have good analytical tools and calculators but some missing scale of o

AL

Andrew L.

Mid-Market (51-1000 emp.)

4.5/5

"container tracking engine and prospective digital freight marketplace"

What do you like about SeaRates?

SeaRates are the pioneer of digital freight forwarding services. It is rapidly evolving and is backed by DPW venture and technology hub. It is growing

2. Data Management

Users value the efficient document templates in SeaRates, enhancing their invoicing and overall operational workflow.

See 1 mentions

See Related User Reviews

AL

Andrii L.

Small-Business (50 or fewer emp.)

4.0/5

"modern container tracking system / API provider / DP World subsidiary"

What do you like about SeaRates?

They are moving step by step to a whole scale digital freight marketplace. They have good analytical tools and calculators but some missing scale of o

3. Ease of Use

Users find SeaRates to be easy to use, enhancing their experience in digital freight forwarding and cargo tracking.

See 1 mentions

See Related User Reviews

AL

Andrew L.

Mid-Market (51-1000 emp.)

4.5/5

"container tracking engine and prospective digital freight marketplace"

What do you like about SeaRates?

SeaRates are the pioneer of digital freight forwarding services. It is rapidly evolving and is backed by DPW venture and technology hub. It is growing

4. Easy Integrations

Users appreciate the easy integrations of SeaRates, enhancing efficiency through built-in document templates and analytical tools.

See 1 mentions

See Related User Reviews

AL

Andrii L.

Small-Business (50 or fewer emp.)

4.0/5

"modern container tracking system / API provider / DP World subsidiary"

What do you like about SeaRates?

They are moving step by step to a whole scale digital freight marketplace. They have good analytical tools and calculators but some missing scale of o

5. Easy Uploading

Users value the easy uploading feature of SeaRates, facilitating efficient document handling and seamless invoicing.

See 1 mentions

See Related User Reviews

AL

Andrii L.

Small-Business (50 or fewer emp.)

4.0/5

"modern container tracking system / API provider / DP World subsidiary"

What do you like about SeaRates?

They are moving step by step to a whole scale digital freight marketplace. They have good analytical tools and calculators but some missing scale of o

5 Cons or Disadvantages of SeaRates

1. Tracking Issues

Users report tracking issues due to lack of historical data access and lengthy response times for quotes.

See 2 mentions

See Related User Reviews

AL

Andrii L.

Small-Business (50 or fewer emp.)

4.0/5

"modern container tracking system / API provider / DP World subsidiary"

What do you dislike about SeaRates?

There is no digital signature capabilities and contract management to use like in SAP products. Good if they have published anonymously quotes and dea

AL

Andrew L.

Mid-Market (51-1000 emp.)

4.5/5

"container tracking engine and prospective digital freight marketplace"

What do you dislike about SeaRates?

The main focus should be on marketplace capabilities, not only data and tracking API development. There is no historical data export to get it even vi

2. Design Issues

Users criticize the design issues of SeaRates, noting that the UX/UI needs improvement compared to competitors.

See 1 mentions

See Related User Reviews

AL

Andrew L.

Mid-Market (51-1000 emp.)

4.5/5

"container tracking engine and prospective digital freight marketplace"

What do you dislike about SeaRates?

The main focus should be on marketplace capabilities, not only data and tracking API development. There is no historical data export to get it even vi

3. Lack of Guidance

Users find the lack of guidance frustrating, leading to delays and a less efficient marketplace experience.

See 1 mentions

See Related User Reviews

AL

Andrew L.

Mid-Market (51-1000 emp.)

4.5/5

"container tracking engine and prospective digital freight marketplace"

What do you dislike about SeaRates?

The main focus should be on marketplace capabilities, not only data and tracking API development. There is no historical data export to get it even vi

4. Poor Customer Support

Users express frustration with poor customer support, citing delays in API updates and lack of essential features.

See 1 mentions

See Related User Reviews

AL

Andrii L.

Small-Business (50 or fewer emp.)

4.0/5

"modern container tracking system / API provider / DP World subsidiary"

What do you dislike about SeaRates?

There is no digital signature capabilities and contract management to use like in SAP products. Good if they have published anonymously quotes and dea

5. Slow Speed

Users experience slow speed due to time-demanding marketplace deals and lack of timely feedback and quotations.

See 1 mentions

See Related User Reviews

AL

Andrew L.

Mid-Market (51-1000 emp.)

4.5/5

"container tracking engine and prospective digital freight marketplace"

What do you dislike about SeaRates?

The main focus should be on marketplace capabilities, not only data and tracking API development. There is no historical data export to get it even vi

Top-Rated Alternatives

View All Alternatives

G2 reviews are authentic and verified.

Here's how.

AL

Andrii L.

Product strategy analyst

Information Technology and Services

Small-Business (50 or fewer emp.)

5/9/2024

"modern container tracking system / API provider / DP World subsidiary"

4/5

What do you like best about SeaRates?

They are moving step by step to a whole scale digital freight marketplace. They have good analytical tools and calculators but some missing scale of operations. They are very useful for receiving indications but deal flow is slow and you can just call a large freight broker to know what quotes are available for now. Needs digital integration with large fleet operators like Maersk to get instant receiving of quotes and confirmation to react fast on customer requests (CIF calculation to destination, export facility). They have built-in document templates and this is very efficient if finally your invoice evolved to B/L. Review collected by and hosted on G2.com.

What do you dislike about SeaRates?

There is no digital signature capabilities and contract management to use like in SAP products. Good if they have published anonymously quotes and deals data - that could be very informative. They have a direct competitor Freightos who dominates media. Still waiting for API to track historical data. Would be interesting to get finally a full-scale intermodal system with included railroad functionality to transfer B/L to railroad order. Review collected by and hosted on G2.com.

AL

Andrew L.

Senior stratery analyst / Board assistant / SaaS / Private Equity

Mid-Market (51-1000 emp.)

5/20/2023

"container tracking engine and prospective digital freight marketplace"

4.5/5

What do you like best about SeaRates?

SeaRates are the pioneer of digital freight forwarding services. It is rapidly evolving and is backed by DPW venture and technology hub. It is growing in terms of capabilities and is striving to integrate top 4 shipping services and build in bulk freight api and capabilities. It has its own inner marketplace and it is impacting the development of freight market infrastructure. You can use it for cargo tracking and quote requesting both with digital deals origination. Review collected by and hosted on G2.com.

What do you dislike about SeaRates?

The main focus should be on marketplace capabilities, not only data and tracking API development. There is no historical data export to get it even via additionally paid subscription to make analytical research and request reasonable quotes to be filled. Marketplace deals origination is human assisted that is why it is time demanding to wait 1-2 days to get the things done for feedback and quotations. SeaRates UX/UI could be developed better if compared to competitors. Review collected by and hosted on G2.com.