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SAP SuccessFactors Incentive Management (formerly SAP Commissions) Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the automation of complex calculations in SAP SuccessFactors Incentive Management, saving time and reducing errors. (4 mentions)
Users highlight the user-friendly interface of SAP SuccessFactors, making training and compensation management straightforward and efficient. (3 mentions)
Users value the accurate management of complex incentive structures, enhancing transparency and trust in compensation processes. (3 mentions)
Users value the accuracy of SAP SuccessFactors Incentive Management, enhancing efficiency and minimizing disputes in payouts. (2 mentions)
Users value the accuracy and transparency of commission tracking in SAP SuccessFactors, enhancing trust and reducing errors. (2 mentions)
Users find the complex setup and configuration of SAP SuccessFactors Incentive Management challenging and time-consuming. (3 mentions)
Users find the steep learning curve challenging, requiring time and training to effectively navigate the platform. (3 mentions)
Users find the time-consuming setup process challenging, especially for complex incentive structures and reports. (3 mentions)
Users struggle with the complex setup and configuration, finding the learning curve a significant downside to overall usability. (2 mentions)
Users find time delays during initial setup and report customization, leading to a frustrating learning curve. (2 mentions)

5 Pros or Advantages of SAP SuccessFactors Incentive Management (formerly SAP Commissions)

5 Cons or Disadvantages of SAP SuccessFactors Incentive Management (formerly SAP Commissions)

SAP SuccessFactors Incentive Management (formerly SAP Commissions) Reviews (190)

Reviews

SAP SuccessFactors Incentive Management (formerly SAP Commissions) Reviews (190)

4.1
190 reviews
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Adam H.
AH
Adam H.
Digital Marketing & Ecommerce EMEA, LATAM & APAC
Mid-Market (51-1000 emp.)
Originally submitted 4/29/2025
"Development Areas to Accelerate Impact and Future Growth"
3/5
What do you like best about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

What I like best about SAP SuccessFactors Incentive Management is that it takes the hassle out of managing commissions, especially when the plans are complicated or involve lots of people. Instead of doing everything manually or in spreadsheets, it calculates earnings automatically based on the rules you set. This means fewer mistakes, faster payouts, and less back-and-forth between teams. It also works well with other SAP tools, so all the data connects smoothly across departments like HR and finance, which helps everyone stay aligned. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

What I dislike about SAP SuccessFactors Incentive Management is that it can be quite difficult to use without training or support. The setup is complex, and making changes to plans or reports often requires help from experts or consultants. It’s not very intuitive, so even day-to-day tasks can feel slow or confusing if you’re not familiar with the system. The implementation process can also take a long time, which makes it less practical for teams that need to move quickly or make regular updates. Review collected by and hosted on G2.com.

Neha D.
ND
Neha D.
Technical Recruitment Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 4/2/2025
Business partner of the seller or seller's competitor, not included in G2 scores.
"Effective solution for Business growth and management"
4.5/5
What do you like best about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

This tool has turned out to be the most successful solution for us when it comes to managing payments, as it really simplifies our management tasks. We are able to track incentives, payments, and various parameters with ease. Additionally, it is user-friendly and can be customized effortlessly by anyone. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

I would say the main thing I dislike about SAP Commissions is its complex configuration process, which took up a lot of our time. However, in the end, it proved to be worth the effort. Review collected by and hosted on G2.com.

Jaideep C.
JC
Jaideep C.
Marketing Manager
Mid-Market (51-1000 emp.)
"Improved Transparency and Accuracy in Incentive Compensation"
4/5
What do you like best about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

It handles complex incentive and commission structures with accuracy and transparency. The seamless SAP integration reduces errors, while dashboards and reports provide clear visibility. The biggest upside is streamlined operations and improved employee trust in the process Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

At times, the platform feels a bit overwhelming, especially during the initial setup and configuration. Some of the reports take longer to customize than expected, and navigating through certain features isn’t always intuitive. Once you get used to it, it works well, but the learning curve is definitely the downside Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Powerful and Robust Calculation Tool"
4/5
What do you like best about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

The best thing I like about this is that it has the ability to automate complex calculations with accuracy. The most best thing is that it gives error prone spreadsheet and it is one of the most accurate source for every payout. Single feature saves countless hours and prevents endless disputes. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

The only thing that i don't like about this software is the complex setup and configuration. Review collected by and hosted on G2.com.

Bhushan N.
BN
Bhushan N.
SAP MM Consultant
Mid-Market (51-1000 emp.)
"SAP SuccessFactors Incentive Management"
5/5
What do you like best about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

SAP SuccessFactors is a top-tier solution for streamlining compensation plans with unmatched precision and efficiency. The interface simplifies complex incentive structure, enabling real time tracking and accurate payouts. The platform's flexibility caters to diverse industries, while automation reduces errors and administrative workload. Seamless integration with HR systems enhances transparency. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

This is one of the painful areas where SAP new users require thorough training to fully leverage its advanced features and customization options. Initial setup and configuration may feel time-consuming for organizations with highly complex incentive structures. Review collected by and hosted on G2.com.

MS
Mary S.
Quantity Surveyor
Enterprise (> 1000 emp.)
"SAP Commission Excellent Work"
5/5
What do you like best about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

SAP helps in terms of analysis of compensations, performances, KPIs and about salary payouts. It really helps the company to easily mandate the salary on a monthly basis. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

Sometimes the more dislike is the setups its quite challenging yet if its already learned it can also be easy. Review collected by and hosted on G2.com.

SS
Shamli S.
Team Lead
Small-Business (50 or fewer emp.)
"Database Management"
5/5
What do you like best about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

It helps in maintaining the candidate database Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

it logout very early, login time should be little more Review collected by and hosted on G2.com.

Tiffany A.
TA
Tiffany A.
Retail Sales Merchandiser
Enterprise (> 1000 emp.)
Originally submitted 5/22/2025
"Quality control"
3.5/5
What do you like best about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

It was helpful in being able to discuss with my team what was effective in their customer service scores and what they could improve on. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

I really can’t find too much if anything at all that I dislike about the application, it actually has been a godsend to me and other managers as well as my team. Review collected by and hosted on G2.com.

Pranav D.
PD
Pranav D.
Associate Consultant
Small-Business (50 or fewer emp.)
"SAP SuccessFactors Incentive Management - Best Sales Incentive Management Tool"
4.5/5
What do you like best about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

1) Real-time payment and performance analytics

2) Can be operated or viewed on mobile and user-friendly

3) Useful for complex incentive management plans

4) Very useful tool for FMCG, Auto, Banking, Insurance sector enterprises to track performance or sales of salesmen Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

No dislike as this is one of the best Incentive management tools in the market. Review collected by and hosted on G2.com.

Mohamed E.
ME
Mohamed E.
Cyber Security Consultant
Information Technology and Services
Enterprise (> 1000 emp.)
"Sap user experience"
4.5/5
What do you like best about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

Easy to use with all the features needed by the employee Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Incentive Management (formerly SAP Commissions)?

Interface little bit outdated than other competitors Review collected by and hosted on G2.com.