SAP Order Management for Sourcing and Availability is a cloud-based solution designed to streamline omnichannel retail operations by providing a centralized view of inventory, optimizing sourcing strategies, and enhancing fulfillment processes. It enables retailers to balance customer satisfaction with operational efficiency by synchronizing inventory across multiple channels and locations, ensuring product availability, and optimizing order management plans. Key Features: - Real-Time, Omnichannel Product Availability: Centralizes real-time inventory information from diverse back-end systems, offering an accurate stock position across all fulfillment nodes. Manages temporary reservations to prevent over-promising of products. - Intelligent Sourcing Strategy: Optimizes sourcing decisions by evaluating multiple business goals simultaneously, such as utilized capacity, delivery time, cost to ship, and number of shipments per order. Allows simulation of changes on historical data to refine strategies. - Microservice Architecture: Facilitates the implementation of new scenarios while preserving existing investments. Supports end-to-end processes with seamless integration with SAP S/4HANA and SAP Order Management foundation. Primary Value and User Benefits: SAP Order Management for Sourcing and Availability addresses the challenge of balancing customer satisfaction with the rising costs of rapid fulfillment. By providing a centralized, real-time view of inventory and intelligent sourcing capabilities, it enables retailers to: - Drive Customer Satisfaction and Loyalty: Enhances the customer experience through efficient order fulfillment based on reliable product availability and optimized sourcing strategies. - Reduce Order Fulfillment Costs: Lowers shipping expenses, minimizes return rates, and optimizes production by ensuring consistent product availability and accurate replenishment needs. - Increase Revenue and Profitability: Accelerates delivery times, reduces logistics costs, and optimizes inventory availability across stores and distribution centers, leading to improved financial performance. By integrating these capabilities, SAP Order Management for Sourcing and Availability empowers retailers to meet customer demands efficiently while maintaining profitability in a competitive market.