The RTA and its scalability potential are notable. Overall, it offers a relatively fast implementation, which is beneficial. Additionally, the security features are a strong point, as they help us meet our compliance requirements. Review collected by and hosted on G2.com.

While this can be considered a strength, it also poses a risk for those of us who require top-tier security when handling sensitive data. Additionally, the learning curve can be quite challenging. Integration may present issues as well, especially depending on the existing systems in place, such as hybrid or legacy systems. Review collected by and hosted on G2.com.

What is most helpful when using the SAP Commerce cloud tool is that it allows for full automation from my teams, and gets us to deliver results much faster than in the past. Review collected by and hosted on G2.com.

What is left to be desired when leveraging the SAP Commerce Cloud tool is that there is a big learning curve when first starting on this tool. It is more complex and it has a higher cost than other tools. Review collected by and hosted on G2.com.

The solution offers a great deal of freedom and flexibility, allowing you to extend its capabilities in numerous ways. You can customize it with your own extensions or integrate external services, all within a headless architecture that resembles the microservices approach. Review collected by and hosted on G2.com.

Despite being on the market for many years and undergoing continuous development, the solution still lacks important analytics features that would allow business owners to access useful dashboards. Review collected by and hosted on G2.com.

SAP Commerce Cloud allows a lot of customization, so the customer can have almost what she imagines. the only problem or challenge is with upgrades, they are more complex Review collected by and hosted on G2.com.

very expencive. I wish it would cost much lower as it was in the days of Hybris when full stack cost was like 550k eur still on premise at that time Review collected by and hosted on G2.com.

I like SAP Commerce Cloud for its scalable, omnichannel capabilities, personalized customer experiences, seamless integration, and strong support for complex B2B and B2C processes. Review collected by and hosted on G2.com.

Some dislikes include its high implementation complexity, steep learning curve, longer deployment times, and higher costs for customization and maintenance. Review collected by and hosted on G2.com.

What I like about SAP Commerce Cloud is that it’s a very robust and scalable platform — it handles complex business needs well, offers strong customization, and integrates deeply with SAP’s ecosystem, which is a big advantage for enterprise-level commerce. Review collected by and hosted on G2.com.

SAP Commerce Cloud is powerful but complex. It’s often disliked for being expensive, hard to learn, slow to customize/deploy, resource-heavy, and less user-friendly compared to newer, headless or SaaS e-commerce platforms. Review collected by and hosted on G2.com.

Seamless Scalability,Omnichannel Excellence,AI-Driven Personalization,Versatile Commerce Models, Deep SAP Integrations,Top-Tier Security and Reliability and many more great features. Review collected by and hosted on G2.com.

Perhaps the price could be a concern, but considering the features it offers, it provides excellent value. I do wish it were more accessible to customers who currently cannot afford premium solutions. Review collected by and hosted on G2.com.

Ease of implementation while setting up, ease of integration with existing systems, a great number of features readily abailable to use, quite intuitive to use and easy to work with Review collected by and hosted on G2.com.

Lack in the range of implementation partners, it is a little costly option, compliance with indian tax and statuatory reporting needs improvement and customization is hard to get done Review collected by and hosted on G2.com.

Best part: robust B2B features and deep SAP integration – pricing, stock, and orders align seamlessly with S/4. Ideal for complex, international B2B setups. Review collected by and hosted on G2.com.

Biggest downside: complexity and overhead. Even small changes can feel heavy. Cloud operations and upgrades aren’t as smooth as “cloud” suggests, and front-end development (Spartacus) still demands significant effort. Great for enterprise scale — cumbersome for anything simpler. Review collected by and hosted on G2.com.

Personalization and omnichannel support are the best things because it forms the essence of navigating customer journeys both online and offline which in turn forms the core of businesses having a customer first mindset. Review collected by and hosted on G2.com.

Integration cost of SAP Commerce Cloud is on the higher side specially for small businesses and users initially find it challenging to learn to implement its features. Review collected by and hosted on G2.com.