The G2 on SalesRabbit

SalesRabbit Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of SalesRabbit, finding it friendly and helpful for boosting sales. (25 mentions)

Users appreciate the user-friendly interface and exceptional customer service of SalesRabbit, enhancing their sales performance. (14 mentions)

Users value the easy integrations in SalesRabbit, enhancing lead management and boosting overall sales performance. (12 mentions)

Users value the ease of tracking metrics with SalesRabbit, enhancing team training and motivation significantly. (12 mentions)

Users find SalesRabbit to be very intuitive, enhancing team productivity and ensuring seamless lead management across devices. (11 mentions)

Users praise the exceptional Customer Support of SalesRabbit, highlighting their promptness and dedication to user satisfaction. (10 mentions)

Users praise the exceptional customer service and expertise of SalesRabbit, enhancing their overall experience and usability. (10 mentions)

Users experience slow loading times for leads, impacting efficiency and the accuracy of updated information. (5 mentions)

Users experience frequent technical glitches with SalesRabbit, including crashes and mapping inaccuracies that hinder functionality. (5 mentions)

Users report frequent bug issues, including glitches and crashes that hinder performance and functionality in SalesRabbit. (4 mentions)

Users find the initial setup complex, with navigating through the app and syncing data posing challenges. (4 mentions)

Users face mapping issues with pins not showing, incorrect locations, and slow loading of information. (4 mentions)

Users experience connectivity issues with SalesRabbit, leading to delays in syncing and location accuracy. (3 mentions)

Users experience inaccurate tracking with SalesRabbit, often requiring workarounds like logging out to resolve issues. (3 mentions)

Users find the limited customization options in SalesRabbit restrict their ability to tailor the software to their needs. (2 mentions)

Users experience data inaccuracy with SalesRabbit, leading to occasional log-offs and slow service interruptions. (1 mentions)

Top Pros or Advantages of SalesRabbit

1. Ease of Use

Users appreciate the ease of use of SalesRabbit, finding it friendly and helpful for boosting sales.

See 25 mentions

See Related User Reviews

Jeremy B.

Small-Business (50 or fewer emp.)

4.5/5

"Very helpful app and very helpful people"

What do you like about SalesRabbit?

Simple to use, very helpful when needing information and connections! Helps land a lot of sales!

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Spencer and Jordan were awesome to work with. They explained everything and answered all questions."

What do you like about SalesRabbit?

The intergration to our CRM was flawless allowing us hit the ground running. The customer support staff has been amzing and i was amazed at how easy i

2. Features

Users appreciate the user-friendly interface and exceptional customer service of SalesRabbit, enhancing their sales performance.

See 14 mentions

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Natalie S.

Small-Business (50 or fewer emp.)

5.0/5

"Amplify is a an awesome feature!"

What do you like about SalesRabbit?

Sales Rabbit is so user friendly! Their customer service is top notch, and they have amazing features! Specifically, the Amplify feature. We love usi

Rony B.

Small-Business (50 or fewer emp.)

4.0/5

"SalesRabbit is a valuable tool for sales teams,"

What do you like about SalesRabbit?

easy to use, very helpful customer support, increase my sles preformance easy integration

3. Integrations

Users value the easy integrations in SalesRabbit, enhancing lead management and boosting overall sales performance.

See 12 mentions

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Rony B.

Small-Business (50 or fewer emp.)

4.0/5

"SalesRabbit is a valuable tool for sales teams,"

What do you like about SalesRabbit?

easy to use, very helpful customer support, increase my sles preformance easy integration

Manish R.

Enterprise (> 1000 emp.)

5.0/5

"Great for Sales Mapping and Lead Management, but Offline Use Needs Improvement"

What do you like about SalesRabbit?

Territory mapping, lead management, sales rabbit amplify, mobile crm integration

4. Sales Management

Users value the ease of tracking metrics with SalesRabbit, enhancing team training and motivation significantly.

See 12 mentions

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Usama A.

Small-Business (50 or fewer emp.)

4.0/5

"Sales Rabbit"

What do you like about SalesRabbit?

SalesRabbit is a comprehensive field sales management platform built to streamline canvassing.

Nick T.

Small-Business (50 or fewer emp.)

4.0/5

"Great Team Motivator!"

What do you like about SalesRabbit?

There are a few things we find most helpful about Sales Rabbit. The ease to track metrics between our teams to help us constantly improve our trainin

5. Intuitive

Users find SalesRabbit to be very intuitive, enhancing team productivity and ensuring seamless lead management across devices.

See 11 mentions

See Related User Reviews

Natalie S.

Small-Business (50 or fewer emp.)

5.0/5

"Amplify is a an awesome feature!"

What do you like about SalesRabbit?

Sales Rabbit is so user friendly! Their customer service is top notch, and they have amazing features! Specifically, the Amplify feature. We love usi

Raul R.

Small-Business (50 or fewer emp.)

5.0/5

"Sales Rabbit saved my sales career. Truly a game changer for me."

What do you like about SalesRabbit?

It's very user friendly. Never glitchy, always reliable. I use it across all my Apple devices while on the go. Syncs almost immediately.

6. Customer Support

Users praise the exceptional Customer Support of SalesRabbit, highlighting their promptness and dedication to user satisfaction.

See 10 mentions

See Related User Reviews

Natalie S.

Small-Business (50 or fewer emp.)

5.0/5

"Amplify is a an awesome feature!"

What do you like about SalesRabbit?

Sales Rabbit is so user friendly! Their customer service is top notch, and they have amazing features! Specifically, the Amplify feature. We love usi

Rony B.

Small-Business (50 or fewer emp.)

4.0/5

"SalesRabbit is a valuable tool for sales teams,"

What do you like about SalesRabbit?

easy to use, very helpful customer support, increase my sles preformance easy integration

7. Helpful

Users praise the exceptional customer service and expertise of SalesRabbit, enhancing their overall experience and usability.

See 10 mentions

See Related User Reviews

Jeremy B.

Small-Business (50 or fewer emp.)

4.5/5

"Very helpful app and very helpful people"

What do you like about SalesRabbit?

Simple to use, very helpful when needing information and connections! Helps land a lot of sales!

Natalie S.

Small-Business (50 or fewer emp.)

5.0/5

"Amplify is a an awesome feature!"

What do you like about SalesRabbit?

Sales Rabbit is so user friendly! Their customer service is top notch, and they have amazing features! Specifically, the Amplify feature. We love usi

Top Cons or Disadvantages of SalesRabbit

1. Slow Loading

Users experience slow loading times for leads, impacting efficiency and the accuracy of updated information.

See 5 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy to find information"

What do you dislike about SalesRabbit?

has issues with correct location and promptly loading up information accurately

Jeremy B.

Small-Business (50 or fewer emp.)

4.5/5

"Very helpful app and very helpful people"

What do you dislike about SalesRabbit?

Sometimes service is slow, updating isn't always accurate but very close.

2. Technical Glitches

Users experience frequent technical glitches with SalesRabbit, including crashes and mapping inaccuracies that hinder functionality.

See 5 mentions

See Related User Reviews

Rony B.

Small-Business (50 or fewer emp.)

4.0/5

"SalesRabbit is a valuable tool for sales teams,"

What do you dislike about SalesRabbit?

some software freeze, glitches in software

Conor H.

Small-Business (50 or fewer emp.)

4.0/5

"Robust and only getting Better!"

What do you dislike about SalesRabbit?

Like any software, there are bugs and glitches that arise with new updates. I wish there was more communication whenever a new update comes out or cer

3. Bug Issues

Users report frequent bug issues, including glitches and crashes that hinder performance and functionality in SalesRabbit.

See 4 mentions

See Related User Reviews

Rony B.

Small-Business (50 or fewer emp.)

4.0/5

"SalesRabbit is a valuable tool for sales teams,"

What do you dislike about SalesRabbit?

some software freeze, glitches in software

Conor H.

Small-Business (50 or fewer emp.)

4.0/5

"Robust and only getting Better!"

What do you dislike about SalesRabbit?

Like any software, there are bugs and glitches that arise with new updates. I wish there was more communication whenever a new update comes out or cer

4. Complexity

Users find the initial setup complex, with navigating through the app and syncing data posing challenges.

See 4 mentions

See Related User Reviews

Manish R.

Enterprise (> 1000 emp.)

5.0/5

"Great for Sales Mapping and Lead Management, but Offline Use Needs Improvement"

What do you dislike about SalesRabbit?

Offline functionality is not clear and bit complex

Ganesh W.

Enterprise (> 1000 emp.)

5.0/5

"Efficient Lead Management and Field Sales Tracking Tool"

What do you dislike about SalesRabbit?

While the app is generally great, it can sometimes lag when syncing large volumes of data. The reporting and analytics dashboard could also be more cu

5. Mapping Issues

Users face mapping issues with pins not showing, incorrect locations, and slow loading of information.

See 4 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy to find information"

What do you dislike about SalesRabbit?

has issues with correct location and promptly loading up information accurately

Cael M.

Mid-Market (51-1000 emp.)

4.0/5

"Incredible user interface and unlimited potential with gamification."

What do you dislike about SalesRabbit?

Not being able to name specific maps we draw.

6. Connectivity Issues

Users experience connectivity issues with SalesRabbit, leading to delays in syncing and location accuracy.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy to find information"

What do you dislike about SalesRabbit?

has issues with correct location and promptly loading up information accurately

Cameron H.

Small-Business (50 or fewer emp.)

4.0/5

"Spencer Review"

What do you dislike about SalesRabbit?

The only time i dislike sales rabbit is when I dont have service so its not working well

7. Inaccurate Tracking

Users experience inaccurate tracking with SalesRabbit, often requiring workarounds like logging out to resolve issues.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy to find information"

What do you dislike about SalesRabbit?

has issues with correct location and promptly loading up information accurately

Jeremy B.

Small-Business (50 or fewer emp.)

4.5/5

"Very helpful app and very helpful people"

What do you dislike about SalesRabbit?

Sometimes service is slow, updating isn't always accurate but very close.

8. Limited Customization

Users find the limited customization options in SalesRabbit restrict their ability to tailor the software to their needs.

See 2 mentions

See Related User Reviews

Conor H.

Small-Business (50 or fewer emp.)

4.0/5

"Robust and only getting Better!"

What do you dislike about SalesRabbit?

Like any software, there are bugs and glitches that arise with new updates. I wish there was more communication whenever a new update comes out or cer

Ganesh W.

Enterprise (> 1000 emp.)

5.0/5

"Efficient Lead Management and Field Sales Tracking Tool"

What do you dislike about SalesRabbit?

While the app is generally great, it can sometimes lag when syncing large volumes of data. The reporting and analytics dashboard could also be more cu

9. Data Inaccuracy

Users experience data inaccuracy with SalesRabbit, leading to occasional log-offs and slow service interruptions.

See 1 mentions

See Related User Reviews

Jeremy B.

Small-Business (50 or fewer emp.)

4.5/5

"Very helpful app and very helpful people"

What do you dislike about SalesRabbit?

Sometimes service is slow, updating isn't always accurate but very close.

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Brian A.

General Manager

Small-Business (50 or fewer emp.)

2/6/2025

"Great app & Implementation"

5/5

What do you like best about SalesRabbit?

Very happy with the process of starting and implementing sales rabbit with our outside sales team! Great folks! Looking forward to seeing the gains in sales with this app! Review collected by and hosted on G2.com.

What do you dislike about SalesRabbit?

No negatives so far. It is a lot to consider when implementing but this is true with any new platform added to the sales process. Review collected by and hosted on G2.com.

Rafael G.

Business development

Small-Business (50 or fewer emp.)

1/13/2025

"amazing"

4.5/5

What do you like best about SalesRabbit?

easy to use, gamification, and lead exports and imports, and the routing (route creation) for new leads Review collected by and hosted on G2.com.

What do you dislike about SalesRabbit?

having to exit the navigation screen to go back and forth between the app and the navigation Review collected by and hosted on G2.com.

Response from Mel Fox of SalesRabbit

edit

Thank you for your review, Rafael! We're glad you are enjoying SalesRabbit! If you have any additional feedback for our team, please message us at product@salesrabbit.com. Happy selling!

Stefanie R.

Software Specialist

Mid-Market (51-1000 emp.)

12/20/2024

"New user and onboarding"

4/5

What do you like best about SalesRabbit?

I enjoyed the clarity and easily accessible tabs an set up!! Review collected by and hosted on G2.com.

What do you dislike about SalesRabbit?

It would be nice to get further depth steps or have written guides to refer to. Review collected by and hosted on G2.com.

Response from Mel Fox of SalesRabbit

edit

Thanks for your review, Stefanie! If you haven't checked out our Help Center, we have a variety of articles to support you as you learn more about SalesRabbit's features and functionality. You can find the Help Center by selecting your Profile (on Mobile or Web) and selecting 'Help Center'. If we are missing anything, please send us a message at support@salesrabbit.com.

Natalie S.

Administrative Assistant

Small-Business (50 or fewer emp.)

2/5/2025

"Amplify is a an awesome feature!"

5/5

What do you like best about SalesRabbit?

Sales Rabbit is so user friendly! Their customer service is top notch, and they have amazing features! Specifically, the Amplify feature. We love using it to increase friendly competition in our business! Review collected by and hosted on G2.com.

What do you dislike about SalesRabbit?

We love it all! We have had a great experience with this company. Review collected by and hosted on G2.com.

John J.

President of Biz Dev

Mid-Market (51-1000 emp.)

1/16/2025

"The reason that someone should work with salesrabbit"

5/5

What do you like best about SalesRabbit?

Cameron and lucus. The goats. The myths. The legonds. If you subscribe to salesrabbit to have the PRVILAGE to work with these two you should probably get out of sales and leave the country. Theres nothing else to say Review collected by and hosted on G2.com.

What do you dislike about SalesRabbit?

Jory. He doesn't love me any more. My heart was already broken and he threw it around. Cameron and lucus picked up the pieces. Review collected by and hosted on G2.com.

Response from Mel Fox of SalesRabbit

edit

You rock, John! We are also huge fans of Cam & Lucas 🙌 If you ever need anything, I'm sure you have those two on speed dial, but you can always send any feedback to our team at product@salesrabbit.com. Happy selling!

Verified User in Construction

Small-Business (50 or fewer emp.)

1/14/2025

"Solid experience - Good software"

4.5/5

What do you like best about SalesRabbit?

Salesrabbit is fast and easy to integrate int your existing processes. The onboarding team is there to help make the introduction process as seamless as they can. We use it daily and it's been great so far. Review collected by and hosted on G2.com.

What do you dislike about SalesRabbit?

Not a great deal - more integrations with pipedrive would be great, but it's good overall. Review collected by and hosted on G2.com.

Response from Mel Fox of SalesRabbit

edit

Thank you so much for the great review! If there's every anything the team can do to make SalesRabbit a 5-star experience, please let us know. You can always reach out to our product team at product@salesrabbit.com. Thanks again!

Tyler L.

Mid-Market (51-1000 emp.)

2/20/2024

"Very solid app"

4/5

What do you like best about SalesRabbit?

I like how smooth everything works, as well as all the different ways I can see leads dispo, or how I can track locations of marketers and see there stats. It all works very well and the app design is clean and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about SalesRabbit?

The app still has glitches, we are seeing a massive bug right now where my marketers are dispoing homes, and the dispos disapear or the marketers get kicked out of there turf, and or the houses don't load, very easy to fix these issues I think, but these issues are critical in our field of work. Review collected by and hosted on G2.com.

What problems is SalesRabbit solving and how is that benefiting you?

Salesrabbit is helping us with an issue we had in the past where we knocked a door, and that person leaves the door, and then the next person who knocks that door didn't know what happened at that door, but now with salesrabbit, I can see who knocked it, what time they knocked it, and what happened at the door, with added notes, night and day difference! Review collected by and hosted on G2.com.

Response from Mel Fox of SalesRabbit

edit

Hi Tyler — Thank you for your review! If you haven't already reported the bug to our team, please reach out to us at support@salesrabbit.com — we want to make sure all of your leads are accessible (and accurate!) 100% of the time.

Sam C.

Small-Business (50 or fewer emp.)

5/16/2024

"Expert Help with Top Tier Service"

5/5

What do you like best about SalesRabbit?

The SalesRabbit team had an unbelievable amount of expertise in their feild. Every question I asked had a clear, concise, and knowledgable answer. The team went out of their way to make sure that I got the best service and help possible.Their onboarding process made it super easy to use and implent with my team. Review collected by and hosted on G2.com.

What do you dislike about SalesRabbit?

I have used other SalesRabbit Competitors and based on those, SalesRabbitis 1000X better. It does feel like small parts of the software still needs revisions and some polishing, but everything is functional and works as intended with no issues. Review collected by and hosted on G2.com.

Response from Mel Fox of SalesRabbit

edit

Thank you so much for the great review, Sam! We're glad you're enjoying your experience with SalesRabbit. And, don't worry, we are continuing to polish our platform every day!

Verified User in Oil & Energy

Small-Business (50 or fewer emp.)

3/19/2024

"I had the opportunity to use sales rabbit and it was outstanding"

5/5

What do you like best about SalesRabbit?

what i liked best about salesrabbit was being able to navigate and see where my leads were located on the map. this helped me to visulize me next rout. I also enjoyed the customability of the disposition as it was easy and simple to use. Implementing sales rabbit into may sales toolbet was very quick and easy. Any time i had an issue, support was there and always helpful. I used sales rabbit 5 day out of the week and integrated it almost immediatly. Review collected by and hosted on G2.com.

What do you dislike about SalesRabbit?

I have nothing but good things to say. my experience was extraordinary and would highly reccomed this application 10/10 Review collected by and hosted on G2.com.

What problems is SalesRabbit solving and how is that benefiting you?

the problem that sales rabbit solve for me was lead managment in the field. Sales rabit was able to let me track my leads and routed the best rout for me to take based on my appointment times.

Allowing me to mange my sales pipeline along with time managment with friendly reminders for your appointments has given me the time to focuse on my pitch and what i need to work on. Review collected by and hosted on G2.com.

Response from Mel Fox of SalesRabbit

edit

Thank you for the great review! We're so glad you have enjoyed using SalesRabbit!

Verified User in Machinery

Mid-Market (51-1000 emp.)

1/17/2025

"It was helpful, Lucas was clearly experienced with Sales Rabbit"

4/5

What do you like best about SalesRabbit?

Easy to Navigate, I liked how you are able to create a route Review collected by and hosted on G2.com.

What do you dislike about SalesRabbit?

Not able to send messages to coworkers. I tried and it kept bouncing back Review collected by and hosted on G2.com.

Response from Mel Fox of SalesRabbit

edit

Hi there! Thank you for your review! If you haven't reported the issue with messaging to our team yet, please send us a message at support@salesrabbit.com, and we can get your team's chat up and running!