Top 10 Salesforce Agentforce Alternatives & Competitors

Top 10 Alternatives to Salesforce Agentforce Recently Reviewed By G2 Community

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Fin by Intercom
By Intercom, Inc.
4.5/5
(3,845)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to Salesforce Agentforce, Fin by Intercom is:
Slower to reach roi
More usable
Easier to set up
Categories in common with Salesforce Agentforce:
AI Customer Support Agents
Conversational Interface Agents

Qualified
By Qualified.com
4.9/5
(1,470)
Product Description
Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.
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Reviewers say compared to Salesforce Agentforce, Qualified is:
Better at support
Easier to do business with
Easier to set up
Categories in common with Salesforce Agentforce:
AI SDRs

UiPath Agentic Automation
By UiPath
4.6/5
(7,262)
Product Description
UiPath enables business users with no coding skills to design and run robotic process automation
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Reviewers say compared to Salesforce Agentforce, UiPath Agentic Automation is:
Slower to reach roi
More usable
Better at meeting requirements
Categories in common with Salesforce Agentforce:
AI Agent Builders

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Jotform AI Agents
By Jotform
4.5/5
(654)
Product Description
Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.
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Reviewers say compared to Salesforce Agentforce, Jotform AI Agents is:
Easier to set up
More usable
Better at support
Categories in common with Salesforce Agentforce:
AI SDRs
AI Customer Support Agents
AI Agent Builders

Gemini Enterprise Agent Platform
By Google
4.3/5
(652)
Product Description
Gemini Enterprise Agent Platform is a managed machine learning (ML) platform that helps you build, train, and deploy ML models faster and easier. It includes a unified UI for the entire ML workflow, as well as a variety of tools and services to help you with every step of the process. Gemini Enterprise Agent Platform Workbench is a cloud-based IDE that is included with Gemini Enterprise Agent Platform. It makes it easy to develop and debug ML code. It provides a variety of features to help you with your ML workflow, such as code completion, linting, and debugging. Gemini Enterprise Agent Platform and Gemini Enterprise Agent Platform Workbench are a powerful combination that can help you accelerate your ML development. With Gemini Enterprise Agent Platform, you can focus on building and training your models, while Gemini Enterprise Agent Platform Workbench takes care of the rest. This frees you up to be more productive and creative, and it helps you get your models into production faster. If you're looking for a powerful and easy-to-use ML platform, then Gemini Enterprise Agent Platform is a great option. With Gemini Enterprise Agent Platform, you can build, train, and deploy ML models faster and easier than ever before.
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Reviewers say compared to Salesforce Agentforce, Gemini Enterprise Agent Platform is:
Better at meeting requirements
Easier to set up
More usable
Categories in common with Salesforce Agentforce:
AI Agent Builders

Outreach
By Outreach
4.3/5
(3,565)
Product Description
Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle.
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Reviewers say compared to Salesforce Agentforce, Outreach is:
Better at meeting requirements
Slower to reach roi
More usable
Categories in common with Salesforce Agentforce:
AI SDRs

Genesys Cloud CX
By Genesys
4.4/5
(1,537)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to Salesforce Agentforce, Genesys Cloud CX is:
Slower to reach roi
More usable
Easier to set up
Categories in common with Salesforce Agentforce:
AI Customer Support Agents

OutSystems
By OutSystems
4.6/5
(1,422)
Product Description
The OutSystems AI-powered low-code platform helps you build enterprise-grade, mission-critical software in a fraction of the time. Now you can use low-code and GenAI to improve and accelerate every part of the software development lifecycle.
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Reviewers say compared to Salesforce Agentforce, OutSystems is:
Slower to reach roi
More usable
Easier to set up
Categories in common with Salesforce Agentforce:
AI Agent Builders

IBM watsonx Orchestrate
By IBM
4.4/5
(391)
Product Description
IBM watsonx Orchestrate is an AI-powered platform designed to help businesses build, deploy, and manage AI assistants and agents that automate workflows and processes using generative AI. By seamlessly integrating with existing business systems and connecting to various AI models and automation tools, watsonx Orchestrate enables collaboration between AI assistants and agents within a unified experience. This leads to reduced manual work, faster decision-making, and enhanced operational efficiency at scale. Key Features and Functionality: - Multi-Agent Orchestration: Coordinates multiple AI agents, applications, and data sources from any vendor, facilitating collaboration across workflows without friction. - Agent Builder: Allows users to create, test, and deploy AI agents without coding, utilizing business knowledge and preferred tools to design reusable agents that scale across the organization. - Agent Catalog: Offers a growing library of pre-built AI agents and partner-built solutions, providing reusable tools and templates that can be customized and deployed for specific business needs. - Prebuilt AI Agents: Provides ready-to-use AI agents with built-in expertise, logic, and integrations for functions such as HR, sales, procurement, and customer service, enabling rapid deployment. Primary Value and Solutions Provided: IBM watsonx Orchestrate addresses the challenge of manual, time-consuming tasks by automating workflows across various business functions. For instance, in human resources, it can streamline processes like employee onboarding and support, allowing HR professionals to focus on more strategic initiatives. In procurement, it enhances efficiency and strategic sourcing through seamless integration. Sales teams benefit from automated lead qualification and improved customer interactions, while customer service departments can leverage natural language processing to handle complex queries and deliver conversational self-service. By reducing manual workloads and accelerating decision-making, watsonx Orchestrate empowers businesses to operate more efficiently and effectively.
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Reviewers say compared to Salesforce Agentforce, IBM watsonx Orchestrate is:
Slower to reach roi
More usable
Better at meeting requirements
Categories in common with Salesforce Agentforce:
AI Agent Builders
Conversational Interface Agents