# Encompass-CX Reviews
**Vendor:** salesEQUITY  
**Category:** [Experience Management Software](https://www.g2.com/categories/experience-management)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About Encompass-CX
We believe organized data leads to organized action. salesEQUITY unifies a company around a single mission – improving the customer experience. We offer software that collects, manages, and distributes feedback data and delivers it to the desktop of the teams that matter.




## Encompass-CX Reviews
  ### 1. Informative

**Rating:** 3.5/5.0 stars

**Reviewed by:** Diana S. | Director of Safety, Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Encompass-CX?**

Quality is good. Driver friendly and easy to use

**What do you dislike about Encompass-CX?**

Set up was not so fast. Need more assistance with set up

**What problems is Encompass-CX solving and how is that benefiting you?**

Driver locations. hours of service and compliance review



- [View Encompass-CX pricing details and edition comparison](https://www.g2.com/products/encompass-cx/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+00%3A55%3A10+-0500&secure%5Bsession_id%5D=9194c24d-e76a-4f3f-9862-19ee15e8be6d&secure%5Btoken%5D=cbc487be402d5d6aefa03ebfce04715a556db704f4e60ac6cce37cf590fa9734&format=llm_user)

## Encompass-CX Features
**Analytics**
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)
- Gamification

**Customization**
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Experience Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

## Top Encompass-CX Alternatives
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,937 reviews)
  - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) - 4.4/5.0 (2,911 reviews)
  - [Reputation](https://www.g2.com/products/reputation/reviews) - 4.6/5.0 (2,405 reviews)