# RingRx Reviews
**Vendor:** RingRx  
**Category:** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)  
**Average Rating:** 1.5/5.0  
**Total Reviews:** 1
## About RingRx
RingRx supports independent medical practices requiring high-quality, cost-effective, HIPAA-compliant telephone, text, and fax communications. Our clients depend on communications systems that seamlessly inform patients at every stage of their healthcare journeys. The RingRx Platform is a full-featured cloud-based VoIP communication system designed for modern healthcare environments. It features a versatile set of tools that can be customized to suit a clinic’s needs. These include a phone app for flexible and reliable call routing, voicemails that can be accessed from anywhere, a HIPAA-compliant desktop app, and enterprise-quality desk phones. Unlike competitors that have patched features together or don’t understand healthcare providers’ unique requirements, RingRx is a healthcare-first communications system. Our integration and customization features make it easy to connect with patients in the office, at home, or when on the road. Practices can be up-and-running on RingRx in less than a day. And our simple pricing structure makes it easy to select the right features without any upsell or billing surprises.



## RingRx Pros & Cons
**What users like:**

- Users find the **ease of setup** impressive, enabling them to start using RingRx quickly and efficiently. (1 reviews)
- Users find the **setup process easy and fast** , enabling quick use of RingRx despite feature limitations. (1 reviews)

**What users dislike:**

- Users report **billing issues** with RingRx, including continued charges after number porting and limited virtual assistant access. (1 reviews)
- Users express frustration over **poor customer support** , citing inaccessible features and billing issues post-porting. (1 reviews)

## RingRx Reviews
  ### 1. Web Capability Was Minimal

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2025

**What do you like best about RingRx?**

It was easy and fast to setup, but lacked the features my business needed.

**What do you dislike about RingRx?**

My virtual assistant had very little access bc the web portal doesnt reflect text messages. They also continued billing me after my number was ported.

**What problems is RingRx solving and how is that benefiting you?**

They were unable to resolve the issue of texting for us, so we left. My virtual assistant couldnt see messages on the online portal- which really defeated the purpose for our business.



- [View RingRx pricing details and edition comparison](https://www.g2.com/products/ringrx/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-05-14+07%3A19%3A34+-0500&secure%5Bsession_id%5D=946940f6-77a9-49a3-96e4-050134a0cfc9&secure%5Btoken%5D=9902b02614f0fe3135002e7016753657423f4c3df26f8de9dc192522b0648784&format=llm_user)

## RingRx Features
**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Texting - HIPAA Compliant Messaging
- Compliant Emailing - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging

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