# Rhombus Reviews **Vendor:** Rhombus **Category:** [Physical Security Software](https://www.g2.com/categories/physical-security) **Average Rating:** 4.6/5.0 **Total Reviews:** 609 ## About Rhombus Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterprise physical security platform that combines smart security cameras, IoT sensors, alarms, and integrations with 3rd party solutions all under one unified console. Rhombus' cloud-based platform eliminates bulky hardware, is secure by default, and has built-in AI analytics so you can see, manage, and respond to threats in real-time. Built by cybersecurity experts, Rhombus simplifies security operations and is trusted by school districts, commercial real estate, healthcare facilities, Fortune 500 companies, and more. ## Rhombus Pros & Cons **What users like:** - Users appreciate the **ease of use** of Rhombus, making training and operation a breeze across multiple buildings. (73 reviews) - Users love the **high-quality camera visibility** of Rhombus, enhancing campus security and ease of access to footage. (49 reviews) - Users praise the **outstanding customer support** and ease of use with Rhombus, enhancing their overall experience. (42 reviews) - Users appreciate the **easy-to-use UI and great functionality** of Rhombus, enabling quick dashboard creation and seamless camera management. (34 reviews) - Users value the **high level of security** Rhombus provides, enhancing safety on school campuses effectively. (23 reviews) - Users find the **installation process easy** , allowing for a quick setup of cameras and environmental sensors. (22 reviews) - Users praise the **easy installation** of Rhombus cameras, appreciating the instant setup and effective features. (21 reviews) - Monitoring (21 reviews) - Remote Access (19 reviews) - User Interface (18 reviews) **What users dislike:** - Users face **camera issues** with Rhombus, including connectivity problems, occlusion, and software update complications. (22 reviews) - Users find the **expensive cost** of Rhombus a major drawback, making it hard to justify the purchase. (15 reviews) - Users face **access issues** , particularly with camera views and difficulties when forgetting their phone to unlock doors. (11 reviews) - Users highlight **limited features** in Rhombus, mentioning challenges with navigation and insufficient support for unique needs. (9 reviews) - Users find the **slow performance** of Rhombus frustrating, particularly with loading times and downloading footage. (8 reviews) - Clip Management (7 reviews) - Users report **inaccurate detection** with Rhombus, including sensitivity issues with motion detectors and camera registration problems. (6 reviews) - Complexity (5 reviews) - Poor Camera Quality (5 reviews) - Video Playback Issues (5 reviews) ## Rhombus Reviews ### 1. Happy Customer **Rating:** 4.5/5.0 stars **Reviewed by:** Glenn D. | Sr. IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Rhombus?** The ease of use has been outstanding. The Rhombus solution was an easy install and setup. **What do you dislike about Rhombus?** I do not have a negative option at this time **What problems is Rhombus solving and how is that benefiting you?** Our initial camera installation is focused on our shipping areas to monitor activity more effectively. Our needs have grown and the Rhombus solution has been added to give us outdoor coverage. ### 2. Best in its class **Rating:** 5.0/5.0 stars **Reviewed by:** lagin A. | Executive, Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Rhombus?** Rhombus’s partner network is great. They do a solid job empowering you and providing training on their products. Their integrations with other vendors in the networking space also make them more attractive compared with other camera vendors. **What do you dislike about Rhombus?** I don’t think there’s anything I don’t like about them. **What problems is Rhombus solving and how is that benefiting you?** They’re addressing the challenge of becoming a security vendor with a complete, full-spectrum offering. ### 3. Comprehensive Security with Competitive Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle S. | Head of People Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Rhombus?** I found Rhombus to have very attractive hardware, particularly the 360-degree cameras which provide continuous, all-around viewing. The software's AI capabilities are impressive, allowing for license plate and facial recognition. The setup was straightforward with helpful tutorials, enhancing usability. Rhombus is crucial for monitoring security and manufacturing processes. Its alert system is invaluable for tracking employee access. The competitive pricing model makes it attractive and renews my contract consideration. Overall, I’d rate it highly due to its software and service quality. **What do you dislike about Rhombus?** I find the pricing structure somewhat challenging, particularly because Rhombus licenses the software annually on a per-camera basis. This is a contrast to another vendor I am familiar with, which offers a flat fee without renewal charges. The per-camera annual licensing has been a concern for me, as it adds complexity and recurring costs compared to a straightforward, flat-fee model. **What problems is Rhombus solving and how is that benefiting you?** I use Rhombus to monitor our facility, enhancing security and quickly addressing accidents. It provides 360-degree views, AI for license plate and facial recognition, and streamlines investigations, which supports our workers' compensation claims efficiently. ### 4. A Smarter Way to Secure the Office—Reliable, Remote, and Real-Time **Rating:** 4.5/5.0 stars **Reviewed by:** Sunny B. | Office Manager, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Rhombus?** As an Office Manager, Rhombus gives me peace of mind when it comes to physical security. The real-time video feeds, motion alerts, and remote access make it easy to monitor the office, whether I’m at my desk or working off-site. I don’t need to rely on old-school DVR setups or clunky interfaces; everything is accessible from a clean, user-friendly dashboard. I can get alerts or view footage instantly if something seems off. It’s proactive security, not reactive. **What do you dislike about Rhombus?** Honestly, we’ve only got one camera in place, and it's been smooth sailing since installation. The only hiccup was getting it whitelisted on our internal system—just a bit of back-and-forth with IT. Once that was sorted, it's been rock-solid with no maintenance or fuss. Can’t complain. **What problems is Rhombus solving and how is that benefiting you?** Rhombus solves the problem of outdated, unreliable security systems. Before, I had to rely on static CCTV setups that were hard to access and even harder to review. Now, I can check live footage, review incidents, and get alerts in real time. It makes it easier to manage deliveries, monitor entrances, track visitor flow, and respond quickly to any unusual activity. As the person responsible for the safety and flow of the office, Rhombus gives me both visibility and control. ### 5. Rhombus Systems = The Standard in Cloud Security **Rating:** 5.0/5.0 stars **Reviewed by:** Randon B. | Director Of Technology/Network Broadband Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Rhombus?** The system continues to be updated and gets better with each update. Firmware upgrades are carefully controlled. I haven't had any issues. **What do you dislike about Rhombus?** Audio with the separate speaker appliance could be improved. **What problems is Rhombus solving and how is that benefiting you?** Rhombus helps us be more productive as an IT Department. No longer are we having to spend hours upon hours pulling footage. ### 6. Rhombus makes camera coverage simple! **Rating:** 4.5/5.0 stars **Reviewed by:** Nolan C. | Computer Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Rhombus?** By far my favorite thing about rhombus is the User Interface/Software. The system was also very easy to set up and integrate with our other cameras. We use it in our organization constantly to monitor our facilities. People in our organization as well as I also love the features that are offered by the software, such as customizable video walls and the systems ability to capture faces and license plates. Lastly, even though they have not been needed often, Rhombus customer support has been very helpful and great to work with! **What do you dislike about Rhombus?** Honestly I have tried very hard to think of any downsides and I'm having lots of trouble. I can't think of anything that the system doesn't have, if anything it has more than what's needed! I cannot come up with a downside. **What problems is Rhombus solving and how is that benefiting you?** Rhombus has helped us cover many "blind spots" that were in our facilities and on our campus. It has also helped us with the ease of access for our administrators. Now they are all able to have accounts and log into their system on their computers or even their phones! It has also required minimal training since the app/website is so user friendly. It has also helped us to record incidents in our organization that would normally be missed or unseen. ### 7. Security System Tech **Rating:** 5.0/5.0 stars **Reviewed by:** Chadwick W. | Computer Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Rhombus?** Installation is quick and easy. Camera choices are straightforward. The web console is super easy to use. Same-day support response in most cases. Did I say support is great.With over 299 active camera installed in 5 locations, **What do you dislike about Rhombus?** With over 299 active camera installed in 5 locations, I can say I do not have any dislikes. Keep up responding to console feature requests. So far you are great job. **What problems is Rhombus solving and how is that benefiting you?** We can cover double the are with the options of the standard cameras and 360 cameras. We are also integrating their door sensors. We 82 currently in use. We also integrated HALO smart sensors for all of our High School restrooms. These sensors easily integrate into the Rhombus console. ### 8. Rhombus is a great camera service and footage storage website that any company can easily integrate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Rhombus?** I like how easy the interface is, when using it with our company it is extremely easy to train people on how to best use the system and all its features. We use it every day across our multiple buildings and it is great! **What do you dislike about Rhombus?** I wish after a certain length of time captured videos were automatically deleted from our system which would make everything move smoother. I do think the update from how we used to be able to search a specific spot on the cameras was way better than how the interface is now. You cant zoom in while searching an area, without the area changing to the zoomed in/out location. Serious investigation can get quite annoying and difficult because of this change. **What problems is Rhombus solving and how is that benefiting you?** Our company uses Rhombus to track people and package movement inside the package rooms and lockers with. our company. ### 9. Very satisified with the product and support after the purchase! **Rating:** 5.0/5.0 stars **Reviewed by:** Neil L. | IT, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Rhombus?** Very user friendly interface and the support after the sale is excellent. We had a little trouble figuring out how to use a couple features and we set up a call with their support and within minutes into the call our question was resolved. It was actually us causing the issue, the fix was very quick and easy, we overcomplicated what we wanted it to do when it was already built in to the software. **What do you dislike about Rhombus?** No complaints to date with any of the products so far! **What problems is Rhombus solving and how is that benefiting you?** The ease of getting notifications of people coming in and out of an area during off hours. ### 10. The process from start to finish has been great. **Rating:** 5.0/5.0 stars **Reviewed by:** dustin H. | Maintenance manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Rhombus?** You can have as many cameras as you want in multiple different buildings and in different city's. The platform lets you have everything all in one place. **What do you dislike about Rhombus?** I would like to see a camera that has the abillity to turn remotly but also has a great vidieo quality. The 360 veiw camera is the most versitle camera for us but the picture quality is not the greatest when you zoom. **What problems is Rhombus solving and how is that benefiting you?** We are able to watch the employee time clock. we were having issues with employees clocking each other in and out when they phyisicly were not there. ## Rhombus Discussions - [What is Rhombus Systems used for?](https://www.g2.com/discussions/what-is-rhombus-systems-used-for) - 1 comment - [View Rhombus pricing details and edition comparison](https://www.g2.com/products/rhombus-systems/reviews/rhombus-review-8937863?section=pricing&secure%5Bexpires_at%5D=2026-05-21+20%3A40%3A07+-0500&secure%5Bsession_id%5D=b7707b8e-b624-4306-ac14-7f7a78430bb3&secure%5Btoken%5D=805f1a3fc95ac001a4488325c4e55b4945935c2bb53f52856e9e44fa79e11dab&format=llm_user) ## Rhombus Integrations - [Ambient.ai](https://www.g2.com/products/ambient-ai/reviews) - [Avigilon Alta](https://www.g2.com/products/avigilon-alta/reviews) - [Box](https://www.g2.com/products/box/reviews) - [Brivo](https://www.g2.com/products/brivo/reviews) - [ButterflyMX](https://www.g2.com/products/butterflymx/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Envoy](https://www.g2.com/products/envoy-2025-10-15/reviews) - [Glimpse](https://www.g2.com/products/glimpse-glimpse/reviews) - [InformaCast](https://www.g2.com/products/informacast/reviews) - [Intuiface](https://www.g2.com/products/intuiface/reviews) - [Kisi](https://www.g2.com/products/kisi/reviews) - [Lumeo](https://www.g2.com/products/lumeo/reviews) - [Make](https://www.g2.com/products/make/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Omnilert Emergency Communications & Automation Platform](https://www.g2.com/products/omnilert-emergency-communications-automation-platform/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [Panoptyc](https://www.g2.com/products/panoptyc/reviews) - [Roboflow](https://www.g2.com/products/roboflow/reviews) - [Secure Redact](https://www.g2.com/products/secure-redact/reviews) - [ServiceNow Cloud Management](https://www.g2.com/products/servicenow-cloud-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Toast](https://www.g2.com/products/corel-toast/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Rhombus Features **Setup** - Integrations **Access** - Storage - Alerts - Video Access - Security - Dashboard - Analytics - Collaboration **Video Intelligence** - AI-Based Search - Object Detection ## Top Rhombus Alternatives - [Verkada](https://www.g2.com/products/verkada/reviews) - 4.7/5.0 (137 reviews) - [Spot AI](https://www.g2.com/products/spot-ai/reviews) - 4.8/5.0 (74 reviews) - [Eagle Eye Networks](https://www.g2.com/products/eagle-eye-networks/reviews) - 4.8/5.0 (48 reviews)