Rhombus Reviews & Product Details

They have the absolute best support! I receive a response via email within minutes and they are always prompt and thorough with their support. Pricing is very competitive and their product is the best we have used over the last 10 years. Review collected by and hosted on G2.com.

I haven't found anything I dislike. They go above and beyond with their products, pricing and support. They are constantly improving and provide great video training. Review collected by and hosted on G2.com.

Self-monitoring devices report to our admins any outages and recovery of service in real time. Review collected by and hosted on G2.com.

Search feature needs a lot of work, as it is near useless unless what you type exactly matches text in the device name. The so-called "Ai Search" does nothing better. Review collected by and hosted on G2.com.

They are always improving the console and the features available. Review collected by and hosted on G2.com.

The access Control line is now out and fully operational. Availability and shipping are just as great as the rest of their offerings. Review collected by and hosted on G2.com.

The ease of use has been outstanding. The Rhombus solution was an easy install and setup. Review collected by and hosted on G2.com.

I do not have a negative option at this time Review collected by and hosted on G2.com.

Rhombus’s partner network is great. They do a solid job empowering you and providing training on their products. Their integrations with other vendors in the networking space also make them more attractive compared with other camera vendors. Review collected by and hosted on G2.com.

I don’t think there’s anything I don’t like about them. Review collected by and hosted on G2.com.

I found Rhombus to have very attractive hardware, particularly the 360-degree cameras which provide continuous, all-around viewing. The software's AI capabilities are impressive, allowing for license plate and facial recognition. The setup was straightforward with helpful tutorials, enhancing usability. Rhombus is crucial for monitoring security and manufacturing processes. Its alert system is invaluable for tracking employee access. The competitive pricing model makes it attractive and renews my contract consideration. Overall, I’d rate it highly due to its software and service quality. Review collected by and hosted on G2.com.

I find the pricing structure somewhat challenging, particularly because Rhombus licenses the software annually on a per-camera basis. This is a contrast to another vendor I am familiar with, which offers a flat fee without renewal charges. The per-camera annual licensing has been a concern for me, as it adds complexity and recurring costs compared to a straightforward, flat-fee model. Review collected by and hosted on G2.com.

As an Office Manager, Rhombus gives me peace of mind when it comes to physical security. The real-time video feeds, motion alerts, and remote access make it easy to monitor the office, whether I’m at my desk or working off-site. I don’t need to rely on old-school DVR setups or clunky interfaces; everything is accessible from a clean, user-friendly dashboard.

I can get alerts or view footage instantly if something seems off. It’s proactive security, not reactive. Review collected by and hosted on G2.com.

Honestly, we’ve only got one camera in place, and it's been smooth sailing since installation. The only hiccup was getting it whitelisted on our internal system—just a bit of back-and-forth with IT. Once that was sorted, it's been rock-solid with no maintenance or fuss. Can’t complain. Review collected by and hosted on G2.com.

The system continues to be updated and gets better with each update. Firmware upgrades are carefully controlled. I haven't had any issues. Review collected by and hosted on G2.com.

Audio with the separate speaker appliance could be improved. Review collected by and hosted on G2.com.

By far my favorite thing about rhombus is the User Interface/Software. The system was also very easy to set up and integrate with our other cameras. We use it in our organization constantly to monitor our facilities. People in our organization as well as I also love the features that are offered by the software, such as customizable video walls and the systems ability to capture faces and license plates. Lastly, even though they have not been needed often, Rhombus customer support has been very helpful and great to work with! Review collected by and hosted on G2.com.

Honestly I have tried very hard to think of any downsides and I'm having lots of trouble. I can't think of anything that the system doesn't have, if anything it has more than what's needed! I cannot come up with a downside. Review collected by and hosted on G2.com.

Installation is quick and easy. Camera choices are straightforward. The web console is super easy to use. Same-day support response in most cases. Did I say support is great. With over 299 active cameras installed in 5 locations, Review collected by and hosted on G2.com.

With over 299 active cameras installed in 5 locations, I can say I do not have any dislikes. Keep up responding to console feature requests. So far you are doing a great job. Review collected by and hosted on G2.com.