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At a Glance
Market Segments
Small-Business (51.1% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Birdeye
Star Rating
(3,693)4.7 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansReviewInc
Star Rating
(19)4.6 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReviewIncSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ReviewInc excels in its Online Reviews feature, achieving a high score of 9.5, which allows businesses to effectively manage and respond to customer feedback. In contrast, Birdeye also performs well but slightly lower at 9.1, indicating that while it is effective, ReviewInc may offer a more robust solution for managing online reputation.
- Reviewers mention that Birdeye shines in Customer Feedback management with a score of 9.2, providing comprehensive tools for gathering and analyzing customer insights. ReviewInc, while still strong at 9.3, may not offer the same depth of features that Birdeye provides for feedback analysis.
- G2 users highlight the superior Quality of Support from Birdeye, scoring 9.4 compared to ReviewInc's 9.0. This suggests that users may find Birdeye's customer service more responsive and helpful, which can be crucial for businesses needing timely assistance.
- Users on G2 report that ReviewInc's Patient Feedback Management feature scores 9.2, making it a strong choice for healthcare providers. However, Birdeye's overall patient-centered functions, including its Patient Portal, score lower at 7.7, indicating that ReviewInc may be better suited for healthcare applications.
- Reviewers mention that Birdeye's Analytics capabilities are robust, with a score of 9.0, providing users with valuable insights into their performance. ReviewInc, while also scoring well at 8.8, may not offer the same level of detail or user-friendly reporting that Birdeye does.
- Users say that ReviewInc's Customization options are rated at 8.4, which allows for tailored solutions to meet specific business needs. In contrast, Birdeye's customization features are slightly lower at 8.2, suggesting that ReviewInc may provide a more flexible platform for businesses looking to personalize their software experience.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
ReviewInc
No pricing availableFree Trial
Birdeye
Free Trial is available
ReviewInc
No trial information availableRatings
Meets Requirements
9.3
3,163
9.1
13
Ease of Use
9.3
3,217
8.8
13
Ease of Setup
9.1
2,301
9.2
11
Ease of Admin
9.3
1,909
9.1
11
Quality of Support
9.4
3,022
9.1
13
Has the product been a good partner in doing business?
9.4
1,911
9.1
11
Product Direction (% positive)
9.5
3,126
9.0
12
Features by Category
Messenger
8.8
384
|
Verified
Not enough data
8.5
382
|
Verified
Not enough data
8.8
386
|
Verified
Not enough data
8.9
383
|
Verified
Not enough data
Channels
8.9
400
|
Verified
Not enough data
8.9
390
|
Verified
Not enough data
9.0
400
|
Verified
Not enough data
8.1
324
|
Verified
Not enough data
8.3
316
|
Verified
Not enough data
Customers
8.9
389
|
Verified
Not enough data
8.7
377
Not enough data
9.0
386
|
Verified
Not enough data
8.7
371
|
Verified
Not enough data
8.6
352
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
30
Not enough data
8.5
30
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.6
30
Not enough data
Text Messaging
9.0
266
Not enough data
9.1
265
Not enough data
8.8
243
Not enough data
9.0
277
Not enough data
Feature Not Available
Not enough data
8.8
241
Not enough data
8.9
252
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
260
Not enough data
9.0
260
Not enough data
8.5
202
Not enough data
8.4
205
Not enough data
8.2
187
Not enough data
8.6
203
Not enough data
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Not enough data
Listing Management
8.9
446
|
Verified
Not enough data
8.8
417
|
Verified
Not enough data
8.5
373
Not enough data
8.8
438
|
Verified
Not enough data
Performance
8.9
488
|
Verified
Not enough data
9.0
487
|
Verified
Not enough data
Payment Processing
8.9
42
Not enough data
9.0
42
Not enough data
9.3
42
Not enough data
8.7
38
Not enough data
Administration
8.9
40
Not enough data
8.5
38
Not enough data
8.2
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
Payment Options
7.7
37
Not enough data
9.0
41
Not enough data
Security
8.5
36
Not enough data
Platform
8.6
37
Not enough data
8.4
38
Not enough data
Local Search Optimization
8.6
213
Not enough data
9.1
365
|
Verified
Not enough data
9.2
378
|
Verified
Not enough data
9.3
386
|
Verified
Not enough data
8.8
352
Not enough data
9.1
383
|
Verified
Not enough data
Content & Collaboration
8.6(won by default)
409
Not enough data
8.4(won by default)
402
Not enough data
8.7(won by default)
409
Not enough data
8.4(won by default)
393
Not enough data
8.8(won by default)
403
Not enough data
8.5(won by default)
400
Not enough data
Social Management
8.7(won by default)
451
Not enough data
8.9(won by default)
453
Not enough data
8.5(won by default)
439
Not enough data
8.8(won by default)
443
Not enough data
7.9(won by default)
421
Not enough data
8.4(won by default)
420
Not enough data
8.4(won by default)
373
Not enough data
Agentic AI - Social Media Management
8.0(won by default)
88
Not enough data
8.0(won by default)
87
Not enough data
8.0(won by default)
88
Not enough data
8.1(won by default)
89
Not enough data
8.1(won by default)
89
Not enough data
8.2(won by default)
88
Not enough data
8.3(won by default)
89
Not enough data
Analytics
8.7
485
Not enough data
8.9
481
Not enough data
8.7
463
Not enough data
8.0
411
Not enough data
Customization
8.5
419
Not enough data
8.2
402
Not enough data
8.6
429
Not enough data
8.4
410
Not enough data
Generative AI
8.7
352
Not enough data
8.7
353
Not enough data
Agentic AI - Experience Management
7.8
54
Not enough data
8.1
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.8
13
Not enough data
Automation - AI Agents
8.3
12
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
14
Not enough data
9.0
13
Not enough data
Patient-Centered Functions
9.0
208
Not enough data
9.2
208
Not enough data
8.0
188
Not enough data
8.8
202
Not enough data
7.8
186
Not enough data
Operations
8.8
212
Not enough data
8.7
201
Not enough data
8.2
204
Not enough data
8.8
198
Not enough data
9.0
202
Not enough data
8.0
193
Not enough data
7.9
187
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
234
Not enough data
8.7
232
Not enough data
8.7
223
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
239
Not enough data
8.8
226
Not enough data
8.9
235
Not enough data
8.9
228
Not enough data
Feature Not Available
Not enough data
8.8
223
Not enough data
9.0
236
Not enough data
Generative AI
8.4
155
Not enough data
8.7
150
Not enough data
Feedback Management
8.7
514
Not enough data
Feature Not Available
Not enough data
9.0
594
Not enough data
Feedback Analysis
8.7
521
Not enough data
8.8
524
Not enough data
8.6
515
Not enough data
Feedback Sources
9.5
663
Not enough data
9.1
576
Not enough data
Feature Not Available
Not enough data
8.9
545
Not enough data
Generative AI
8.7
422
Not enough data
8.7
414
Not enough data
Conversational Platform
8.8
387
Not enough data
Feature Not Available
Not enough data
8.8
342
Not enough data
8.9
311
Not enough data
Support Automation
8.7
332
Not enough data
8.7
340
Not enough data
8.8
332
Not enough data
8.6
298
Not enough data
Generative AI
8.4
236
Not enough data
8.4
234
Not enough data
Generative AI
8.6
181
Not enough data
8.6
179
Not enough data
8.2
170
Not enough data
Communication
9.0
353
|
Verified
Not enough data
9.1
378
|
Verified
Not enough data
8.6
266
Not enough data
9.1
352
|
Verified
Not enough data
8.4
244
Not enough data
Internal Use
8.8
497
|
Verified
Not enough data
9.0
349
|
Verified
Not enough data
8.7
267
Not enough data
8.8
272
Not enough data
9.1
331
|
Verified
Not enough data
8.7
271
Not enough data
Content Generation - AI Content Creation Platforms
7.5
22
Not enough data
8.0
22
Not enough data
8.4
22
Not enough data
Management - AI Content Creation Platforms
7.8
20
Not enough data
8.6
22
Not enough data
8.6
22
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
48
Not enough data
8.4
48
Not enough data
8.6
48
Not enough data
Consumer Intelligence
9.2
1818
|
Verified
9.3
10
8.6
1413
|
Verified
7.8
10
8.8
1596
|
Verified
8.6
11
Reporting
Feature Not Available
Feature Not Available
8.8
1585
|
Verified
8.8
11
9.2
1852
|
Verified
8.8
12
Media Monitoring
8.7
1611
|
Verified
Feature Not Available
8.6
1434
|
Verified
Feature Not Available
8.4
1263
Feature Not Available
In-House Management
Feature Not Available
8.2
11
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
8.0
294
Not enough data
8.0
286
Not enough data
8.2
288
Not enough data
8.2
285
Not enough data
8.1
289
Not enough data
8.1
284
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.6
7
Not enough data
8.1
6
Not enough data
9.0
7
Not enough data
Automation
8.8
7
Not enough data
9.3
7
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
7.9
7
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and ReviewInc are categorized as Online Reputation Management
Unique Categories
Birdeye is categorized as SMS Marketing, Patient Engagement, Payment Processing, Conversational Marketing, Conversational Support, Chatbots, Multi-Location Marketing Platforms, Social Media Suites, Local SEO, AI Content Creation Platforms, Local Listing Management, Experience Management, Social Media Management, AI Agents For Business Operations, AI Customer Support Agents, Feedback Analytics, Customer Advocacy, Live Chat, and Answer Engine Optimization (AEO)
ReviewInc has no unique categories
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ReviewInc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.8%
Real Estate
9.4%
Construction
7.6%
Medical Practice
6.5%
Marketing and Advertising
6.2%
Other
60.6%
Marketing and Advertising
16.7%
Financial Services
11.1%
Consumer Services
11.1%
Transportation/Trucking/Railroad
5.6%
Restaurants
5.6%
Other
50.0%
Discussions
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
ReviewInc has no discussions with answers
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