# RevealCX Reviews
**Vendor:** COPC  
**Category:** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About RevealCX
RevealCX is a Quality Monitoring platform to improve customer interactions and experiences using intelligent data management and analysis. RevealCX enables a fast, convenient customer experience by measuring what matters most to your customers and identifying actionable data that improves their experience. Digitally, automatically, intelligently.




## RevealCX Reviews
  ### 1. Good feedback collection software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vivek s. | Software development engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 27, 2021

**What do you like best about RevealCX?**

I often find it difficult to get good-quality feedback from users. But reveal cx helps in this regard. The thing that I like best is that I can easily get feedback from users and monitor their satisfaction level

**What do you dislike about RevealCX?**

The feedback parameters are a little less and can be increased. Apart from that I do not have any major dislike for this platform

**Recommendations to others considering RevealCX:**

Good software for professionals to try

**What problems is RevealCX solving and how is that benefiting you?**

I am able to track customer satisfaction scores which directly helps me make changes to my service and product. Also the quality management capabilities are very useful for me

  ### 2. I recommend RevealCX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Judi B. | Vice President, Global Support Groupon and Vendor Operations

**Reviewed Date:** February 18, 2021

**What do you like best about RevealCX?**

It follows the COPC Standard methodology of Quality Assurance by delineating those quality factors that are customer, business or compliance related with targets that are set for each appropriately.

**What do you dislike about RevealCX?**

It could use more advanced abilities to report without special programming needed.

**What problems is RevealCX solving and how is that benefiting you?**

Knowing exactly what to work to make CSAT go up.


## RevealCX Discussions
  - [What is RevealCX used for?](https://www.g2.com/discussions/what-is-revealcx-used-for)

- [View RevealCX pricing details and edition comparison](https://www.g2.com/products/revealcx/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+14%3A23%3A40+-0500&secure%5Bsession_id%5D=7925ee3d-9e64-432b-854a-d0cd1a92beb2&secure%5Btoken%5D=f7b1cb2da52b946e0dfa515b4b19ecd85c9288da515613131a2d7e6978208209&format=llm_user)

## RevealCX Features
**Nonconformance**
- Conformance Records
- CAPA
- Change Management

**Quality system**
- Document Control
- Collaboration
- Analytics and Reports

**Risk Management**
- Assessments
- Operational Risk
- Supplier Evaluation

**Inspection Management**
- Templates
- Workflows
- Corrective Actions

**Compliance**
- Standards & Regulations
- Permits
- Certifications

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

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