--- title: IPRO Reviews meta_title: 'IPRO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 28 reviews by the users' company size, role or industry to find out how IPRO works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 28 scale: '5' date_modified: '2026-11-11' parent_category: name: Legal url: https://www.g2.com/categories/legal ---

IPRO Reviews & Product Details

Profile Status

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Perceived Cost

$$$$$

User Insights

Average based on 28 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

IPRO Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is IPRO, and what problem is it built to solve?

IPRO is used to manage eDiscovery work, from processing and reviewing electronic information through producing it for legal matters. It helps teams handle large volumes of documents and organize discovery workflows.

What languages does IPRO support?

IPRO supports 14 languages, including Arabic, Chinese (Simplified), Chinese (Traditional), English, French, and others.

What company sizes and industries is IPRO the best fit for?

IPRO’s strongest fit is in legal organizations, with positive experiences represented across small, mid-market, and enterprise teams.
  • Mid-market: Teams with 51–1,000 employees; this is the most prominent size segment.
  • Small businesses: Teams with 50 or fewer employees.
  • Enterprise: Organizations with more than 1,000 employees.
  • Legal work: Law practice and legal services are the most prominent industries.

What customer support options does IPRO provide, and how do users find the overall support experience?

IPRO provides 24/7 live-rep support, with options including phone, email/help desk, and chat. The support experience is often described as responsive, knowledgeable, and willing to work through issues; users also note that urgent requests can sometimes take longer, and changing support contacts may mean repeating context.

IPRO Reviews (28)

Reviews

IPRO Reviews (28)

4.5
28 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"User friendly"
4/5
What do you like best about IPRO?

Best tool for processing and easy to understand the tool Review collected by and hosted on G2.com.

What do you dislike about IPRO?

Slow process for excels and large data. Sometimes does not respond to users Review collected by and hosted on G2.com.

Verified User in Legal Services
CL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"I have 4.8 years of experience in e-discovery. I am proficient in Nuix, Relativity, IPro, Abby."
4.5/5
What do you like best about IPRO?

Using IPro we extract text from PDF files. Also, we generate searchable and non-searchable PDFs. Review collected by and hosted on G2.com.

What do you dislike about IPRO?

IPro takes more time for OCR documents. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Ease to understand and Access with multiple functionalities."
5/5
What do you like best about IPRO?

The process of discovering the documents. Discovery, Extract, Export and Imaging. The option to prepare searchable PDF, perform OCR and remove or apply branding etc. Review collected by and hosted on G2.com.

What do you dislike about IPRO?

I personally don't have any issues or problems while using the tool Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Recapture is user friendly and cost effective to users"
4.5/5
What do you like best about IPRO?

I personally like Ecapture QC console and track worker management frame Review collected by and hosted on G2.com.

What do you dislike about IPRO?

Sometimes workers in the track gets freezed, we have to restart/reboot them.. Review collected by and hosted on G2.com.

Verified User in Legal Services
CL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Very efficient, Secure, Friendly interface"
4.5/5
What do you like best about IPRO?

Constant Improvements Very friendly/understandable Review collected by and hosted on G2.com.

What do you dislike about IPRO?

My personal view is, I never disliked while I am doing my daily tasks over processing docs in ECapture. In fact, I liked it. Review collected by and hosted on G2.com.

Jessie L.
JL
Jessie L.
Sr. Data Analyst
Mid-Market (51-1000 emp.)
"eCapture - A Great eDiscovery Platform"
5/5
What do you like best about IPRO?

Overall, eCap software has a streamlined work flow management design. Its item level tracing, high visibility and strong UI control for each 'job' are the outstanding parts I like. I also like how much Ipro allows users to customize the ingestion and searches. Review collected by and hosted on G2.com.

What do you dislike about IPRO?

There are few minor issues with the imaging process and our company had to come up with some workarounds. I believe they got improved and Ipro developers are keeping up with the community. Review collected by and hosted on G2.com.

SathishKumar K.
SK
SathishKumar K.
Senior Software Engineer
Enterprise (> 1000 emp.)
"5 Years using ECapture, Tool is very flexible and can handle very large data"
5/5
What do you like best about IPRO?

Managing the Workers, Processing, Imaging, Exception Handling, Back end Review collected by and hosted on G2.com.

What do you dislike about IPRO?

QC console performance and Processing large data performance improvement, Sreaches Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Litigation Specialist pleaded with software."
5/5
What do you like best about IPRO?

The functionality of Ecapture is a great Review collected by and hosted on G2.com.

What do you dislike about IPRO?

It could be more user friendly for non tech savvy Review collected by and hosted on G2.com.

Questions about IPRO? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Nikhilesh C.
NC
Nikhilesh Chary
•
Last activity over 5 years ago

Is there any plan of Review Platform by IPRO ?

GU
Guest User
•
Last activity over 3 years ago

What is IPRO Eclipse?

0 Upvotes
1
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Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Perceived Cost

$$$$$
IPRO Comparisons
IPRO Features
Document Review
Project Analytics
Project Templates
Document Processing