# What are the best Genesys consulting partners for contact centres migrating from an on-premise deployment to cloud?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For anyone here who evaluates Genesys implementation partners: according to user reviews, which ones actually specialize in the on-prem to cloud move itself, not just general Genesys Cloud CX setup work? Looking at the<a class="a a--md" elv="true" href="https://www.g2.com/categories/genesys-consulting-services"> </a><a class="a a--md" elv="true" href="https://www.g2.com/categories/genesys-consulting-services">Genesys Consulting Services</a> category with that specific transition in mind.</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/cx-experts/reviews"><strong>CX Experts</strong></a> positions itself specifically around Genesys Cloud CX implementation and CCaaS migration, with system integration work spanning Salesforce, Microsoft Teams, and CRM platforms alongside the core migration.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/star-telecom-cx/reviews"><strong>Star Telecom CX</strong></a> frames its work around the full range of platform transitions: moving to the cloud, replacing an existing cloud platform, or switching cloud providers entirely, paired with the telecom side of the migration.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/anovia-inc/reviews"><strong>Anovia</strong></a> brings hands-on production experience across Genesys alongside Cisco, Avaya, and Mitel, which matters most for organizations migrating off a legacy on-prem UC or contact center stack rather than starting fresh.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">If you've been through an actual on-prem to cloud migration with a Genesys partner, what ended up mattering more: their Genesys-specific depth, or their experience with your legacy platform on the way out?</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"></p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"></p>

##### Post Metadata
- Posted at: 20 days ago
- Author title: Tech Consultant
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;&lt;span style=&quot;background-color: transparent; color: rgb(0, 0, 0);&quot;&gt;Genesys Consulting Services reviews on G2 describe legacy-platform experience and Genesys-specific depth as two separate qualifications, not one package. CX Experts positioning itself around Genesys Cloud CX implementation specifically is a different specialization than Anovia&#39;s hands-on production experience across Genesys, Cisco, Avaya, and Mitel, since knowing the destination platform well and knowing how to actually unwind a specific legacy stack are not the same skill, even though both are called Genesys migration experience. Star Telecom CX framing its work around the full range of platform transitions, moving to the cloud, replacing an existing cloud platform, switching providers, suggests a firm built around transition work generally rather than the on-prem-specifically-to-cloud move the post is asking about, which is worth clarifying directly with a firm before assuming their range covers this exact scenario.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;background-color: transparent; color: rgb(0, 0, 0);&quot;&gt;For an on-prem migration specifically, the legacy platform knowledge probably matters more than general Genesys polish, since most of what goes wrong in a migration traces back to something specific to the system being replaced, not to the destination platform everyone already knows well. Anyone who has actually been through this exact transition would have a clearer read on which of those two things mattered more in practice, since a services engagement is only as good as its weakest side of that pairing.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;

##### Comment Metadata
- Posted at: 18 days ago
- Author title: Marketing





## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: over 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: over 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: over 13 years ago
  - Comments: 4