How to avoid an interrupted buying process?
With retail Connect from nexmart to a seamless customer journey.
With retail Connect as your eBusiness Connector, you as a manufacturer create a direct connection to your retailers' online store for every prospective customer on your website. This creates a seamless customer journey. This is especially important if manufacturers do not have direct online sales.
In practice, it looks like this: with a Buy Now button, customers browsing the manufacturer's website can add the desired products to a shopping cart with one click, which is then automatically transferred to the desired retailer's store. Alternatively, customers can view the current stock availability of retailers who have the desired products on site. The customer can then easily reserve the products online and purchase them on site.
This enables an uninterrupted buying process in multi-level sales, turning website visitors into buying customers.
Benefits at a glance:
- You control your sales channels in a targeted manner through an individual connection of retailers.
- You establish a seamless customer journey by accompanying your customers along the purchase process and thus create more trust in your brand.
- Increase customer satisfaction with up-to-date and reliable product availability information.
- Analytics functions allow you to comprehensively analyze buyer behavior and derive meaningful sales activities from it.