1. [Home](https://www.g2.com/) 2. ... 3. [Bug Tracking Software](https://www.g2.com/categories/bug-tracking) 4. [Request Tracker Discussions](https://www.g2.com/products/request-tracker/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff57ca2457aa975865d1d795dcf8bdf1/request-tracker.png "Product Avatar Image") ](/products/request-tracker/reviews) [ Request Tracker ](/products/request-tracker/reviews) (10)3.8/5 Request Tracker (RT) gives teams a powerful, customizable, and affordable alternative to enterprise help desk tools like ServiceNow and Zendesk, with full control over workflows, automation, and data ownership. RT helps organizations track, manage, and resolve any type of request—whether IT incidents, customer support tickets, HR inquiries, or internal business operations. Its flexible design allows teams to create custom queues, automate repetitive tasks, and integrate seamlessly with email, APIs, and third-party systems. Built for teams that need reliability without complexity, RT delivers enterprise-grade functionality—ticketing, SLA tracking, approvals, dashboards, reporting, and workflow automation—without per-user pricing or vendor lock-in. Thousands of organizations worldwide rely on RT to streamline communication, improve accountability, and simplify request management across every department. Show More * * * ### 0.0 Nps Score Already have Request Tracker? ### All Request Tracker Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What is RTIR? ](/discussions/request-tracker-what-is-rtir-e70de0a3-ed34-4845-b42e-be59efdbc3fb) What is RTIR? [ Bug Tracking Software ](https://www.g2.com/tags/bug-tracking-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.&title=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What is RTIR? ](/discussions/request-tracker-what-is-rtir-1adb8bda-dd93-461e-86e1-2326099461dd) What is RTIR? [ Bug Tracking Software ](https://www.g2.com/tags/bug-tracking-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.&title=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What is RTIR? ](/discussions/request-tracker-what-is-rtir) What is RTIR? [ Bug Tracking Software ](https://www.g2.com/tags/bug-tracking-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.&title=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What is RTIR? ](/discussions/what-is-rtir) What is RTIR? [ Bug Tracking Software ](https://www.g2.com/tags/bug-tracking-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.&title=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # How do I setup a request tracker? ](/discussions/request-tracker-how-do-i-setup-a-request-tracker) How do I setup a request tracker? [ Bug Tracking Software ](https://www.g2.com/tags/bug-tracking-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.&title=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # How do I setup a request tracker? ](/discussions/how-do-i-setup-a-request-tracker) How do I setup a request tracker? [ Bug Tracking Software ](https://www.g2.com/tags/bug-tracking-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.&title=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # Is Request Tracker an open source? ](/discussions/request-tracker-is-request-tracker-an-open-source) Is Request Tracker an open source? [ Bug Tracking Software ](https://www.g2.com/tags/bug-tracking-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.&title=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # Is Request Tracker an open source? ](/discussions/is-request-tracker-an-open-source) Is Request Tracker an open source? [ Bug Tracking Software ](https://www.g2.com/tags/bug-tracking-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.&title=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # Who uses request Tracker? ](/discussions/request-tracker-who-uses-request-tracker) Who uses request Tracker? [ Bug Tracking Software ](https://www.g2.com/tags/bug-tracking-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.&title=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # Who uses request Tracker? ](/discussions/who-uses-request-tracker) Who uses request Tracker? [ Bug Tracking Software ](https://www.g2.com/tags/bug-tracking-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.&title=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Request+Tracker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Request+Tracker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%0aAsk+Request+Tracker+questions+and+get+answers+from+expert+users+in+our+Request+Tracker+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/request-tracker/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ff57ca2457aa975865d1d795dcf8bdf1/request-tracker.png "Product Avatar Image") ### Have you used Request Tracker before? Answer a few questions to help the Request Tracker community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frequest-tracker%2Fdiscuss%3Fsmall_ask%3Drequest-tracker) No