ReliaQuest GreyMatter Features
Response (8)
Resolution Automation
Diagnose and resolve incidents without the need for human interaction.
Resolution Guidance
Guide users through the resolution process and give specific instructions to remedy individual occurrences.
System Isolation
Cuts off network connection or temporarily inactivate applications until incidents are remedied.
Threat Intelligence
Gathers information related to threats in order to gain further information on remedies.
Incident Investigation
Analyzes incidents, correlates related events, and determines the scope and impact of attacks.
Alerting
Clearly notifies users with relevant information and anomalies in a timely manner.
Performance Baselin
Sets a standard performance baseline by which to compare log activity.
High Availability/Disaster Recovery
Allows platform to scale to size of desired environment and configured with high availability and disaster recovery capabilities.
Records (2)
Incident Logs
Information on each incident is stored in databases for user reference and analytics.
Incident Reports
Produces reports detailing trends and vulnerabilities related to their network and infrastructure.
Management (7)
Incident Alerts
Gives alerts when incidents arise. Some responses may be automated, but users will still be informed.
Incident Case Management
Ability to track incidents, tasks, evidence, and investigation progress within a structured case.
Workflow Management
Administrators can organize workflows to guide remedies to specific situations incident types.
Extensibility
Allows for customized support for hybrid environments
Workflow Automation
Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.
Unified Visibility
Provides all-encompassing display and analysis of environments, resources, traffic, and activity across networks.
API
Application programming interface that allows for integration with other systems/databases
Simulation (4)
Test Agent Deployment
Executes attacks on a range of surfaces from email and desktop to cloud and network environments.
Breach Simulation
Simulates a compromized network environment resulting from neglegence, misconfiguration, or other user errors that expose sensitive information.
Attack Simulation
Simulates a real-world attack on networks and endpoints with the intent to harm a business.
Resolution Guidance
Guides users through the resolution process and give specific instructions to remedy individual occurrences.
Customization (3)
Multi-Vector Assessment
Allows users to simulate threats that attack multiple points of entry to infect computers and networks.
Scenario Customization
Allows users to create attack scenarios that mimic their real-world working enviroment.
Range of Attack Types
Allows for the simulation of multiple attack variants. Simulates attacks targeting different kinds of endpoints and networks.
Administration (3)
Reporting
Provides results of the simulation and reveals potential security gaps or vulnerabilitites.
Risk Evaluation
Identifies potential network security risks, vulnerabilities, and compliance impacts of attacks and breaches.
Automated Testing
Automates attacks and adversarial logic for continuous testing.
Automation (4)
Workflow Mapping
Visually displays connected applications and integrated data. Allows customization and management of workflow structures.
Workflow Automation
Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.
Automated Remediation
Reduces time spent remedying issues manually. Resolves common network security incidents quickly.
Log Monitoring
Constantly monitors logs to detect anomalies in real time.
Orchestration (4)
Security Orchestration
Integrates additional security tools to automate security and incident response processes.
Data Collection
Collects information from multiple sources to cross reference and build contextual to correlate intelligence.
Threat Intelligence
Stores information related to common threats and how to resolve them once incidents occur.
Data Visualization
Offer pre-built and custom reporting and dashboards for quick insights into system states.
Detection & Response (5)
Response Automation
Reduces time spent remedying issues manually. Resolves common network security incidents quickly.
Threat Hunting
Facilitates the proactive search for emerging threats as they target servers, endpoints, and networks.
Rule-Based Detection
Allows administrators to set rules specified to detect issues related to issues such as sensitive data misuse, system misconfiguration, lateral movement, and/or non-compliance.
Real-Time Detection
Constantly monitors system to detect anomalies in real time.
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
Analytics (3)
Threat Intelligence
Stores information related to common threats and how to resolve them once incidents occur.
Artificial Intelligence & Machine Learning
Facilitates Artificial Intelligence (AI) such as Machine Learning (ML) to enable data ingestion, performance suggestions, and traffic analysis.
Data Collection
Collects information from multiple sources to cross reference and build contextual to correlate intelligence.
Functionality (8)
Monitoring - Deep Web
Monitors select keywords on the deep web, which are non-indexed parts of the internet not available on the surface web.
Monitoring - Dark Web
Monitors select keywords on the dark areas of the web, which are only accessible via Tor and I2P, such as illicit marketplaces and dark forums.
Analysis
Provides context around identified information, including historical threat data, threat location data from geotags or inferred data, threat actors names, relationships, URLs, and other relevant information to conduct further investigations.
Ticketing
Integrates into ticketing or CRM platforms via API integrations.
Simple Search
Search through real-time and historical data without using technical query language.
Leak Source
Provides additional context and analysis to help identify the source of leaked information.
Centralized Dashboard
Offers a centralized dashboard to monitor, collect, process, alert, analyse and search through data flagged by the software.
Real-Time Alerts
Enables real-time alerts and reporting through push notifications in a mobile app, email, or sms alerts.
Monitoring (6)
Gap Analysis
Analyzes data associated with denied entries and policy enforcement, giving information of better authentication and security protocols.
Vulnerability Intelligence
Stores information related to common vulnerabilities and how to resolve them once incidents occur.
Compliance Monitoring
Monitors data quality and sends alerts based on violations or misuse.
Continuous Monitoring
Aggregates real-time updates and historical data from multiplate internal and external data sources to support ongoing proactive threat response.
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Asset Management (4)
Asset Discovery
Detects new assets as they enter cloud environments and networks to add to asset inventory.
Shadow IT Detection
Identifies unsanctioned software.
Change Management
Provides tools to track and implement required security policy changes.
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Risk Management (4)
Risk-Prioritization
Allows for vulnerability ranking by customized risk and threat priorities.
Reconnaissance
Gathers information about the system and potential exploits to be tested.
At-Risk Analysis
Uses machine learning to identify at-risk data.
Threat Intelligence
Stores information related to common threats and how to resolve them once incidents occur.
Platform Features (7)
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24/7 support
Provides 24/7 support to customers with technical questions.
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Proactive report alerts
Proactively sends reports or alerts to customers.
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Application control
Lets users detect and block applications that are not a security threat.
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Proactive threat hunting
Proactively hunts threats.
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Rapid response time
Provides rapid reponse time to cyber threats.
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Customizeable reports
Provides the ability to customize reports.
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Managed Services
Offers MDR as a service.
Automation Capabilities (3)
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Automated remediation
Ability to automatically neutralize or eliminate active vulnerabilities.
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Automated investigation
Ability to automatically investigate networks and endpoints for threats.
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AI Agents
Utilizes AI agents for detection and response tasks.
Generative AI (4)
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Vulnerability Management - Digital Risk Protection (DRP) Platforms (5)
Vulnerability Assessment
Incorporates real-time data from various sources to identify potential threats and vulnerabilities.
Digital Footprint Mapping
Creates a digital footprint of an organization's ecosystem to identify exposed digital assets.
Fraud Detection
Identifies and mitigates fraudulent websites, phishing attacks, and other social engineering attacks targeting employees and customers.
Data Leak Detection
Detects sensitive data published on the dark web and other paste sites.
Brand Protection
Analyzes an organization’s online presence to identify instances of brand impersonation.
Incident Response Digital Risk Protection (DRP) Platforms (3)
Threat Remediation
Outlines clear takedown processes for threats.
Automated Reponses
Implements automated responses to certain types of incidents.
Incident Response Capabilities
Provides resources for a coordinated and efficient response to security incidents, facilitating investigation, containment, and recovery efforts.
Reporting and Analytics - Digital Risk Protection (DRP) Platforms (2)
Threat Trends Analysis
Offers analytics features to provide insights into digital risk trends and the effectiveness of mitigation strategies
Risk Assessment Reports
Generates reports that assess the overall digital risk posture of an organization. Reports may include an analysis of the identified threats and vulnerabilities.
Generative AI - Exposure Management Platforms (2)
Predictive Analytics
Uses AI-driven models to analyze historical and current data to enable organizations to manage new exposures proactively.
Automated Threat Detection
Uses AI algorithms to analyze data for patterns and anomalies that signify potential risks.
Risk Identification and Assessment - Exposure Management Platforms (2)
Comprehensive Risk Assessment
Identifies, evaluates, and monitors various types of risks to understand the overall risk exposure and prioritize them based on potential impact.
Advanced Analytics and Reporting
Includes tools for deep analysis of risk data, providing insights into trends and patterns that support strategic risk assessment and decision-making.
Monitoring and Integration - Exposure Management Platforms (2)
Integration and Data Consolidation
Ensures seamless interaction with other systems and unification of risk data, enabling a comprehensive view and efficient management of risk exposure.
Real-time Monitoring and Alerts
Allows for continuous surveillance of risk factors, providing timely alerts to mitigate emerging risks effectively.
Agentic AI - Extended Detection and Response (XDR) Platforms (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Cloud Detection and Response (CDR) (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Services - Extended Detection and Response (XDR) (1)
Managed Services
Offers managed detection and response services.
Services - Cloud Detection and Response (CDR) (1)
Managed Services
Offers managed detection and response services.
Threat Detection & Triage - AI SOC Agents (3)
Anomaly Detection & Correlation
Detect and link suspicious activities across systems in real time.
False‑Positive Suppression
Identify and dismiss non‑threats through intelligent pattern recognition.
AI‑Driven Alert Triage
Reduce noise by automatically evaluating and prioritizing alerts based on risk and context.
Investigation & Enrichment - AI SOC Agents (3)
Autonomous Case Investigation
Investigate alerts end‑to‑end, gathering evidence and building incident timelines.
Contextual Enrichment from Multiple Sources
Enrich cases with data from SIEM, EDR, cloud, identity, and threat‑intel feeds.
Attack Path Mapping
Create visual maps of threat propagation and lateral movement through networks.
InfoSec Experience & Governance - AI SOC Agents (3)
Conversational Analyst Interface
Allow SOC teams to query agents via natural language about ongoing cases.
Manual Feedback Learning Loop
Improve agent performance through adaptive learning from security team corrections.
Explainability & Audit Trail
Provide human‑readable reasoning trails and decision justifications.
Response & Remediation - AI SOC Agents (3)
Mean Time Reduction Metrics
Track and lower MTTD/MTTR/MTTC through autonomous reactions.
Playbook‑Free Dynamic Workflows
Adapt remediation actions without requiring static SOAR playbooks.
Automated Response Execution
Execute predefined or adaptive responses (e.g., isolate endpoints, revoke credentials).
Additional Functionality (94)
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
API
Application programming interface that allows for integration with other systems/databases
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
Endpoint Protection
Protect users working remotely and provide secure environments for personal devices to access company programs
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Application Security
Identify and respond to security threats to developed applications
Encryption
Convert data into a code for security
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Real-Time Reporting
Active reporting of data and metrics
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Authentication
Verify the identity of users/devices to enable secure access
Financial Data Protection
Anti Virus
Prevents, detects and removes malware
Secure Data Storage
Securely stores data to prevent data loss or breaches
Virus Definition Update
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
VPN
Extend virtual private network over public networks to enable protected information exchange
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Anti Spam
Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Data Visualization
Graphical representation of data
Alerts/Escalation
System alerts about the need to escalate an issue or request
Data Security
Protect sensitive data for digital privacy
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
API
Application programming interface that allows for integration with other systems/databases
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
Endpoint Protection
Protect users working remotely and provide secure environments for personal devices to access company programs
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Application Security
Identify and respond to security threats to developed applications
Encryption
Convert data into a code for security
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Real-Time Reporting
Active reporting of data and metrics
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Authentication
Verify the identity of users/devices to enable secure access
Financial Data Protection
Anti Virus
Prevents, detects and removes malware
Secure Data Storage
Securely stores data to prevent data loss or breaches
Virus Definition Update
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
VPN
Extend virtual private network over public networks to enable protected information exchange
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Anti Spam
Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Data Visualization
Graphical representation of data
Alerts/Escalation
System alerts about the need to escalate an issue or request
Data Security
Protect sensitive data for digital privacy
Mobile Access
Access software remotely via mobile devices
IT Asset Management
Managing inventories and tracking changes to hardware and software configurations
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Data Import/Export
Import and export data to and from software applications
Encryption
Convert data into a code for security
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Root Cause Analysis
Identify and analyse the reasons behind accidents
Customization
Create labels for products that contain required information such as colors, sizes, dates, etc.
Workflow Management
Create, design and manage workflows for repetitive tasks
Incident Management
Manage and track all disruptions and incidents
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Behavioral Analytics
Track and analyse user behavior within a system or network
Ransomware Protection
Protects systems from ransomware attacks and mitigates attack risks
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Data Security
Protect sensitive data for digital privacy
Authentication
Verify the identity of users/devices to enable secure access
Firewalls
Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Endpoint Protection
Protect users working remotely and provide secure environments for personal devices to access company programs
Cloud Application Security
Identify and respond to security threats to cloud applications
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Analysis Tools
Analyze survey results via statistical testing or crosstabs directly within the software
Risk Management
Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Network Scanning
Scanning networks to identify security threats
Vulnerability Management
Detect (and block) vulnerabilities and threats in your applications based on vulnerability information
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Incident Management
Manage and track all disruptions and incidents
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
Key Performance Indicators
Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
AI/Machine Learning (1)
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Reporting/Analytics (1)
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Endpoint Protection (1)
Endpoint Protection
Protect users working remotely and provide secure environments for personal devices to access company programs
Threat Propagation Visualization (1)
Threat Propagation Visualization
Create visual maps of threat propagation and lateral movement
Performance Metrics (1)
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Natural Language Security Querying (1)
Natural Language Security Querying
Allow SOC teams to query agents via natural language about ongoing cases
Threat Response (1)
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
Activity Monitoring (1)
Activity Monitoring
Track and report on everything that happens within the system or network
Network Security (1)
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Automated Threat Containment (1)
Automated Threat Containment
Execute predefined or adaptive responses (isolate endpoints, revoke credentials)
Intelligent Alert Noise Reduction (1)
Intelligent Alert Noise Reduction
Identify and dismiss non-threats through intelligent pattern recognition
Explainable AI (XAI) Audit Trail (1)
Explainable AI (XAI) Audit Trail
Provide human-readable reasoning trails and decision justifications
Predefined Protocols (1)
Predefined Protocols
Use pre-defined security protocols to conduct investigations tailored to different threat types


