Relative Insight Features

Tag content to organize and assign to specific departments or categories

Break down a population of users by demographics, sequence actions, time, and able to build custom segments.

Allows users to easily build customized reports and dashboards.

Identifies key phrases, themes, and patterns within a given text

Outputs the sentiment (positive or negative) of a given text

Measures and reports on NPS, CSAT, or other metrics over time

Analyzes feedback from online reviews

Analyzes feedback from surveys through built-in survey features or integrations with survey tools

Analyzes customer feedback from social media

Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat

Provides the ability to import data from a variety of sources and in multiple data formats. 13 reviewers of Relative Insight have provided feedback on this feature.

Consistently maintains, updates, and tests data sources to ensure quality. This feature was mentioned in 13 Relative Insight reviews.

As reported in 10 Relative Insight reviews. Allows users to analyze data easily without the need to code.

As reported in 14 Relative Insight reviews. Ensures privacy and security of customer data.

Based on 17 Relative Insight reviews. Visualizes text data through charts and graphs.

Automates back-end technical manual processes. This feature was mentioned in 14 Relative Insight reviews.

Identifies entities such as organization, person name, location, etc This feature was mentioned in 11 Relative Insight reviews.

As reported in 15 Relative Insight reviews. Extracts keyphrases to determine patterns and themes within text.

Based on 17 Relative Insight reviews. Automatically identifies and organizes text based on topic or subject matter.

Utilizes sentiment analysis to capture user feedback. This feature was mentioned in 12 Relative Insight reviews.

As reported in 12 Relative Insight reviews. Identifies the language in which text was written in.

Provides the ability to identify syntax and parts of speech. 14 reviewers of Relative Insight have provided feedback on this feature.

Allow capabilities to be customized (key-phrase, topics, sentiment, named entity) by adding keywords or exceptions. This feature was mentioned in 11 Relative Insight reviews.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.