[ Relativ... Reviews ](https://www.g2.com/products/relative-insight/reviews) [ Relativ... Reviews ](https://www.g2.com/products/relative-insight/reviews) # Relative Insight Features ##### ## Feedback Management (3) Tagging Tag content to organize and assign to specific departments or categories Segmentation Break down a population of users by demographics, sequence actions, time, and able to build custom segments. Custom Reports and Dashboards Allows users to easily build customized reports and dashboards. Show More ##### ## Feedback Analysis (3) Thematic Analysis Identifies key phrases, themes, and patterns within a given text Sentiment Analysis Outputs the sentiment (positive or negative) of a given text NPS/CSAT Scoring Measures and reports on NPS, CSAT, or other metrics over time Show More ##### ## Feedback Sources (4) Online Reviews Analyzes feedback from online reviews Surveys Analyzes feedback from surveys through built-in survey features or integrations with survey tools Social Media Analyzes customer feedback from social media Customer Service Channels Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat Show More ##### ## Setup (3) Integration Provides the ability to import data from a variety of sources and in multiple data formats. Maintenance Consistently maintains, updates, and tests data sources to ensure quality. No-Code Allows users to analyze data easily without the need to code. Show More ##### ## Data (2) Security Ensures privacy and security of customer data. Data Visualization Visualizes text data through charts and graphs. Show More ##### ## Analysis (7) Automation Automates back-end technical manual processes. Named entity recognition Identifies entities such as organization, person name, location, etc Keyphrase Extraction Extracts keyphrases to determine patterns and themes within text. Topic Analysis Automatically identifies and organizes text based on topic or subject matter. Sentiment Analysis Utilizes sentiment analysis to capture user feedback. Language Identification Identifies the language in which text was written in. Syntax/Part of Speech Parsing Provides the ability to identify syntax and parts of speech. Show More ##### ## Customization (1) Pre-Built Parameterization Allow capabilities to be customized (key-phrase, topics, sentiment, named entity) by adding keywords or exceptions. Show More ##### ## Generative AI (4) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More [ ![Blix](https://images.g2crowd.com/uploads/product/hd_favicon/c88b74c1fbca47d8db30f6cecdfeb6af/blix.svg "Blix") Sponsored Blix Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Altair AI Studio](https://images.g2crowd.com/uploads/product/hd_favicon/501888c80a82c58e3c4f752bbd3902f5/rapidminer-studio.svg "Altair AI Studio") Altair AI Studio 4.6/5 (494) ](https://www.g2.com/products/rapidminer-studio/reviews) [ ![Chattermill](https://images.g2crowd.com/uploads/product/hd_favicon/275ddd1ecb179bc29565f5a4f9be11ae/chattermill.svg "Chattermill") Chattermill 4.4/5 (236) ](https://www.g2.com/products/chattermill/reviews) [ ![Canvs](https://images.g2crowd.com/uploads/product/hd_favicon/b5cf5aa6a6d65d0da9860ab43ee3c858/canvs-ai-canvs.svg "Canvs") Canvs 4.3/5 (147) ](https://www.g2.com/products/canvs-ai-canvs/reviews) [ View All Alternatives ](https://www.g2.com/products/relative-insight/competitors/alternatives) Relative Insight Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_73a9c5540ed354c325b81973d7ec8a8d/canvs-ai-canvs.png "Product Avatar Image") Canvs 4.3/5 (147) [ Compare Now ](https://www.g2.com/compare/canvs-ai-canvs-vs-relative-insight) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f7a7c684ae312a55a4d542e763a1d85e/chattermill.png "Product Avatar Image") Chattermill 4.4/5 (238) [ Compare Now ](https://www.g2.com/compare/chattermill-vs-relative-insight) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee17796061589e2a79a55be43c8f67cc/rapidminer-studio.png "Product Avatar Image") Altair AI Studio 4.6/5 (520) [ Compare Now ](https://www.g2.com/compare/rapidminer-studio-vs-relative-insight) ##### Categories on G2 [ Feedback Analytics ](https://www.g2.com/categories/feedback-analytics)[ Text Analysis ](https://www.g2.com/categories/text-analysis) ##### Explore More [ How do organizations use Box to keep content secure and compliant when adopting AI? ](https://www.g2.com/discussions/how-do-organizations-use-box-to-keep-content-secure-and-compliant-when-adopting-ai)[ What's the best CDP software for small tech startups ](https://www.g2.com/discussions/what-s-the-best-cdp-software-for-small-tech-startups)[ How does Box AI workflow automation reduce manual work in content-heavy processes? ](https://www.g2.com/discussions/how-does-box-ai-workflow-automation-reduce-manual-work-in-content-heavy-processes) [ What's the top experience management app available ](https://www.g2.com/discussions/what-s-the-top-experience-management-app-available)[ Which equity management platform lets non-finance employees understand their vesting schedules without complex implementation? ](https://www.g2.com/discussions/which-equity-management-platform-lets-non-finance-employees-understand-their-vesting-schedules-without-complex-implementation)[ Top AI tools for personalized marketing content ](https://www.g2.com/discussions/top-ai-tools-for-personalized-marketing-content) Show More [ How do organizations use Box to keep content secure and compliant when adopting AI? ](https://www.g2.com/discussions/how-do-organizations-use-box-to-keep-content-secure-and-compliant-when-adopting-ai)[ What's the best CDP software for small tech startups ](https://www.g2.com/discussions/what-s-the-best-cdp-software-for-small-tech-startups)[ How does Box AI workflow automation reduce manual work in content-heavy processes? ](https://www.g2.com/discussions/how-does-box-ai-workflow-automation-reduce-manual-work-in-content-heavy-processes) [ What's the top experience management app available ](https://www.g2.com/discussions/what-s-the-top-experience-management-app-available)[ Which equity management platform lets non-finance employees understand their vesting schedules without complex implementation? ](https://www.g2.com/discussions/which-equity-management-platform-lets-non-finance-employees-understand-their-vesting-schedules-without-complex-implementation)[ Top AI tools for personalized marketing content ](https://www.g2.com/discussions/top-ai-tools-for-personalized-marketing-content)