Introducing G2.ai, the future of software buying.Try now
Compare Chattermill and Relative Insight 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Enterpret
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Blix
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Keatext
Visit Website
At a Glance
Market Segments
Mid-Market (50.5% of reviews)
Small-Business (41.8% of reviews)
Entry-Level Pricing
Contact Us
Contact Us
Chattermill
Star Rating
(214)4.5 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about ChattermillRelative Insight
Star Rating
(57)4.5 out of 5
Market Segments
Small-Business (41.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chattermill excels in its Quality of Support with a score of 9.3, while Relative Insight, although still strong, has a slightly lower score of 9.8. Reviewers mention that Chattermill's support team is responsive and helpful, making it a reliable partner for businesses.
- Reviewers mention that Chattermill's Data Visualization capabilities are highly rated at 8.9, significantly outperforming Relative Insight's score of 7.4. Users on G2 appreciate the intuitive dashboards and the ability to easily interpret data trends with Chattermill.
- Users say that Chattermill's Feedback Aggregation feature scores 8.8, which is a strong point compared to Relative Insight's offerings. Reviewers highlight that Chattermill effectively consolidates feedback from various sources, making it easier to analyze customer sentiments.
- G2 users report that Chattermill's Ease of Admin is rated at 9.0, indicating a user-friendly experience for administrators, while Relative Insight scores 7.9. Users mention that Chattermill's interface is straightforward, allowing for efficient management of feedback processes.
- Reviewers mention that Chattermill's Generative AI features, particularly in AI Text Summarization, score 8.5, showcasing its ability to distill large volumes of feedback into actionable insights. In contrast, Relative Insight's generative AI features are rated lower, with users noting less effectiveness in summarization tasks.
- Users on G2 report that Chattermill's Sentiment Analysis feature is robust, scoring 8.8, while Relative Insight matches this score but lacks some of the nuanced capabilities that Chattermill offers. Reviewers mention that Chattermill provides deeper insights into customer emotions, which is crucial for understanding feedback.
Pricing
Entry-Level Pricing
Chattermill
Enterprise
Contact Us
Unify your customer experience analytics in one place to discover insights across the customer journey. Scales with your needs, from one team or business unit to your whole organisation.
- SSO, user management and API access to manage large organisations
- Access to customer success managers, insight analysts and professional service offerings.
- Advanced feature access to scale granular insights and workflows
Relative Insight
Software-as-a-Service
Contact Us
Access for an unlimited number of users to intelligent text analysis for survey open-ends, social listening conversations, customer service transcripts and reviews. Pricing is based on the number of connected data sources.
- AI-powered topic, phrase, word, emotion and grammar tagging
- Exportable charts & visualizations
- Direct data source integrations
Free Trial
Chattermill
Free Trial is available
Relative Insight
Free Trial is available
Ratings
Meets Requirements
8.7
193
8.4
38
Ease of Use
8.7
197
8.3
37
Ease of Setup
8.3
114
8.2
12
Ease of Admin
8.9
54
7.9
12
Quality of Support
9.1
152
9.8
38
Has the product been a good partner in doing business?
9.1
50
9.4
13
Product Direction (% positive)
9.3
187
8.7
36
Features by Category
Feedback Management
8.0
125
Not enough data
8.2
122
Not enough data
8.5
124
Not enough data
Feedback Analysis
8.4
127
Not enough data
8.6
125
Not enough data
8.6
121
Not enough data
Feedback Sources
8.7
112
Not enough data
8.8
114
Not enough data
7.6
95
Not enough data
8.2
109
Not enough data
Generative AI
7.2
76
Not enough data
7.4
81
Not enough data
Setup
8.1
51
7.8
13
8.4
51
8.7
13
8.7
42
8.7
10
Data
8.5
46
8.6
14
8.7
55
7.4
17
Analysis
8.6
49
8.2
14
8.2
39
7.3
11
8.4
49
8.7
15
8.4
49
8.3
17
8.8
52
8.8
12
8.5
46
7.9
12
8.1
13
8.7
14
Customization
8.0
34
8.3
11
7.9
34
Feature Not Available
7.7
34
Feature Not Available
Generative AI
7.5
27
Not enough data
8.0
30
Not enough data
Generative AI
8.2
16
Not enough data
8.4
17
Not enough data
Survey Management
8.6
34
Not enough data
8.5
31
Not enough data
8.8
39
|
Verified
Not enough data
8.5
37
Not enough data
Process Management
8.7
45
|
Verified
Not enough data
8.3
34
Not enough data
8.5
41
|
Verified
Not enough data
8.3
35
Not enough data
System Management
8.9
37
|
Verified
Not enough data
8.6
31
|
Verified
Not enough data
Categories
Categories
Shared Categories
Chattermill and Relative Insight are categorized as Feedback Analytics and Text Analysis
Unique Categories
Chattermill is categorized as Enterprise Feedback Management
Relative Insight has no unique categories
Reviews
Reviewers' Company Size
Chattermill
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Relative Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
15.6%
Financial Services
10.4%
Food & Beverages
9.0%
Information Technology and Services
6.6%
Consumer Services
5.2%
Other
53.3%
Marketing and Advertising
30.9%
Market Research
16.4%
Public Relations and Communications
5.5%
Pharmaceuticals
5.5%
Management Consulting
5.5%
Other
36.4%
Alternatives
Discussions
What is Chattermill used for?
1 Comment
Official Response from Chattermill
Chattermill is a customer feedback analytics and costumer insights platform that helps you unify and analyze feedback across every channel including surveys,...Read more
Chattermill has no more discussions with answers
Relative Insight has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
