2026 Best Software Awards are here!See the list
Compare Chattermill and Relative Insight 
Featured Products
At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Small-Business (41.8% of reviews)
Entry-Level Pricing
Contact Us
Contact Us
Chattermill
Star Rating
(218)4.5 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about ChattermillRelative Insight
Star Rating
(57)4.5 out of 5
Market Segments
Small-Business (41.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Chattermill excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Relative Insight. Users appreciate its ability to closely monitor customer feedback and track performance over time, making it easier to identify areas for improvement.
- According to verified reviews, Chattermill has a robust number of reviews, with 212 compared to Relative Insight's 57. This larger volume of feedback suggests a more reliable understanding of user experiences, with many praising its practical insights and ease of use.
- Users say that Chattermill's implementation process is notably smooth, with recent feedback highlighting its intuitive onboarding features. In contrast, while Relative Insight offers flexibility for various projects, some users find it less straightforward to set up.
- Reviewers mention that Chattermill shines in its quality of support, receiving high marks for responsiveness and helpfulness. Users have noted that the platform feels like a professional resource that supports their ongoing needs, whereas Relative Insight's support, while praised, does not match the same level of user satisfaction.
- Users highlight Chattermill's advanced data visualization capabilities, which help in gaining valuable insights into customer behavior. In comparison, while Relative Insight provides interesting insights, some users feel that its data visualization features could be more robust.
- According to recent feedback, Chattermill's ability to generate actionable insights quickly is a standout feature, with users noting the effectiveness of its summaries. Relative Insight, while useful for analyzing language differences, may not deliver insights as rapidly, which could impact day-to-day usability for some users.
Pricing
Entry-Level Pricing
Chattermill
Enterprise
Contact Us
Unify your customer experience analytics in one place to discover insights across the customer journey. Scales with your needs, from one team or business unit to your whole organisation.
- SSO, user management and API access to manage large organisations
- Access to customer success managers, insight analysts and professional service offerings.
- Advanced feature access to scale granular insights and workflows
Relative Insight
Software-as-a-Service
Contact Us
Access for an unlimited number of users to intelligent text analysis for survey open-ends, social listening conversations, customer service transcripts and reviews. Pricing is based on the number of connected data sources.
- AI-powered topic, phrase, word, emotion and grammar tagging
- Exportable charts & visualizations
- Direct data source integrations
Free Trial
Chattermill
Free Trial is available
Relative Insight
Free Trial is available
Ratings
Meets Requirements
8.7
197
8.4
38
Ease of Use
8.7
201
8.3
37
Ease of Setup
8.4
118
8.2
12
Ease of Admin
8.9
54
7.9
12
Quality of Support
9.1
156
9.8
38
Has the product been a good partner in doing business?
9.1
50
9.4
13
Product Direction (% positive)
9.3
191
8.7
36
Features by Category
Feedback Management
8.0
125
Not enough data
8.2
122
Not enough data
8.5
124
Not enough data
Feedback Analysis
8.4
127
Not enough data
8.6
126
Not enough data
8.6
121
Not enough data
Feedback Sources
8.7
112
Not enough data
8.8
114
Not enough data
7.6
95
Not enough data
8.2
110
Not enough data
Generative AI
7.2
76
Not enough data
7.4
81
Not enough data
Setup
8.1
51
7.8
13
8.4
51
8.7
13
8.7
42
8.7
10
Data
8.5
46
8.6
14
8.7
55
7.4
17
Analysis
8.6
49
8.2
14
8.2
39
7.3
11
8.4
49
8.7
15
8.4
49
8.3
17
8.8
52
8.8
12
8.5
46
7.9
12
8.1
13
8.7
14
Customization
8.0
34
8.3
11
7.9
34
Feature Not Available
7.7
34
Feature Not Available
Generative AI
7.5
27
Not enough data
8.0
30
Not enough data
Generative AI
8.2
16
Not enough data
8.5
18
Not enough data
Survey Management
8.6
35
Not enough data
8.5
31
Not enough data
8.8
39
|
Verified
Not enough data
8.5
37
Not enough data
Process Management
8.7
45
|
Verified
Not enough data
8.3
34
Not enough data
8.5
41
|
Verified
Not enough data
8.3
35
Not enough data
System Management
8.9
37
|
Verified
Not enough data
8.6
31
|
Verified
Not enough data
Categories
Categories
Shared Categories
Chattermill and Relative Insight are categorized as Feedback Analytics and Text Analysis
Unique Categories
Chattermill is categorized as Enterprise Feedback Management
Relative Insight has no unique categories
Reviews
Reviewers' Company Size
Chattermill
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Relative Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
15.3%
Financial Services
10.2%
Food & Beverages
8.8%
Information Technology and Services
6.5%
Consumer Services
6.0%
Other
53.2%
Marketing and Advertising
30.9%
Market Research
16.4%
Public Relations and Communications
5.5%
Pharmaceuticals
5.5%
Management Consulting
5.5%
Other
36.4%
Alternatives
Discussions
What is Chattermill used for?
1 Comment
Official Response from Chattermill
Chattermill is a customer feedback analytics and costumer insights platform that helps you unify and analyze feedback across every channel including surveys,...Read more
Chattermill has no more discussions with answers
Relative Insight has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
