---
title: Reception Reviews
meta_title: 'Reception Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Reception works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---

# Reception Reviews
**Vendor:** Softmogul  
**Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About Reception
Reception is the mobile Hotel Property Management System (PMS). It eliminates the need of a desk, a computer, bank terminal, backups, notes or reminders.




## Reception Reviews
  ### 1. Easy to use and nice

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2018

**What do you like best about Reception?**

Simplicity of the software. Features are great, love the look and performance. It is amazing. Simply amazing!

**What do you dislike about Reception?**

Limited features. Could been more vulnerable. But has a scope to improve!

**Recommendations to others considering Reception:**

Yes

**What problems is Reception solving and how is that benefiting you?**

Great monitoring


## Reception Discussions
  - [What is Reception used for?](https://www.g2.com/discussions/reception-what-is-reception-used-for)
  - [What is Reception used for?](https://www.g2.com/discussions/what-is-reception-used-for)

- [View Reception pricing details and edition comparison](https://www.g2.com/products/reception/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+21%3A09%3A31+-0500&secure%5Bsession_id%5D=9dac7584-4586-4ca9-94c0-c8e3d4ea349d&secure%5Btoken%5D=e8e390efb3e771dcf238427a453a315efa9f07674b58190f5422ad151b1155b0&format=llm_user)

## Reception Features
**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging

**Staff Management**
- Housekeeping
- Shift Scheduling

**Platform**
- Reporting and Analytics
- Channel Manager Integration

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

## Top Reception Alternatives
  - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)
  - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)