--- title: OPERA Cloud Sales and Event Management Reviews meta_title: 'OPERA Cloud Sales and Event Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 34 reviews by the users' company size, role or industry to find out how OPERA Cloud Sales and Event Management works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 34 scale: '5' date_modified: '2026-11-03' parent_category: name: Hotel url: https://www.g2.com/categories/hotel ---

OPERA Cloud Sales and Event Management Reviews & Product Details

User Insights

Average based on 34 real user reviews.

OPERA Cloud Sales and Event Management Reviews (34)

Reviews

OPERA Cloud Sales and Event Management Reviews (34)

4.0
34 reviews

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EA
Effie A.
Hotel Receptionist
Hospitality
Mid-Market (51-1000 emp.)
"Oracle hospitality opera sales and catering"
5/5
What do you like best about OPERA Cloud Sales and Event Management?

The software helps to improve profitability with smart pricing and also helps to maximize sales. Review collected by and hosted on G2.com.

What do you dislike about OPERA Cloud Sales and Event Management?

It has helped me to gain business insights using sales and catering dashboards hence currently I don't have any dislike. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Opera Sales & Catering is a wonderful tool"
4.5/5
What do you like best about OPERA Cloud Sales and Event Management?

Sales & Catering is so useful in Hospitality Industry for day to day activities. Inventory Management of Events and meeting space, recording and managing Sales and Account management activities, Reports handling are made easy through this software. Review collected by and hosted on G2.com.

What do you dislike about OPERA Cloud Sales and Event Management?

I really can't say something I dislike about Opera Sales & Catering. This software is good enough and developed on timely manner and resolved all shortfalls. During my 6 years of usage, I didn't face much challenges with this software. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Essential software to successfully run hotel operations"
5/5
What do you like best about OPERA Cloud Sales and Event Management?

I like how advance is, and how is been perfected over the years. So many subcategories that let me access all necessary information from one place. Review collected by and hosted on G2.com.

What do you dislike about OPERA Cloud Sales and Event Management?

Sometimes takes long time to load. Missing notifications for when new information is added. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Easy to Maneuver"
3.5/5
What do you like best about OPERA Cloud Sales and Event Management?

The shortcut keys make it easy to navigate to an area and able to look it up with several different function keys. Review collected by and hosted on G2.com.

What do you dislike about OPERA Cloud Sales and Event Management?

time it takes for a permanent account to show up - sometimes several minutes and you need to go into another account and place same information in before the information you need actually shows up. Review collected by and hosted on G2.com.

Verified User in Accounting
EA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Oracle Hospitality Sales and Catering"
4/5
What do you like best about OPERA Cloud Sales and Event Management?

This is a really great platform for anyone who is looking to have a great work environment. This software maximizes group sales and streamlines execution of meetings and events. Review collected by and hosted on G2.com.

What do you dislike about OPERA Cloud Sales and Event Management?

It was a little hard at first to learn how to use this software, but the longer we spent working with it, the quicker and easier it was to figure it! Took a little to figure it out, but once we did we had no issues! Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy Hotel systems"
5/5
What do you like best about OPERA Cloud Sales and Event Management?

The best part about Opera is that the technical support is amazing and efficient. Review collected by and hosted on G2.com.

What do you dislike about OPERA Cloud Sales and Event Management?

I truly can't think of anything I dislike about this program. Review collected by and hosted on G2.com.

Kevin G.
KG
Kevin G.
F&B/Banquet Manager
Hospitality
Small-Business (50 or fewer emp.)
"Best Software for Hotels"
5/5
What do you like best about OPERA Cloud Sales and Event Management?

the communication between Oracle's software and other software in the hospitality industry. Saving time and making it easy to connect F&B and Rooms department. PM Review collected by and hosted on G2.com.

What do you dislike about OPERA Cloud Sales and Event Management?

I disliked the way it was hard to get technicians out to a property and the fact that if your service contract was over they would not help you at all. Review collected by and hosted on G2.com.

Verified User in Hospitality
EH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Support is lacking"
0.5/5
What do you like best about OPERA Cloud Sales and Event Management?

The reporting data is second to none, lots Review collected by and hosted on G2.com.

What do you dislike about OPERA Cloud Sales and Event Management?

The lack of support and complete disregard for the customer once the system is installed is very disappointing. I have multiple locations with 50k invested in terminals, and systems at each location, and paid annual support fees only to get no responses. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Great product but bad service"
3.5/5
What do you like best about OPERA Cloud Sales and Event Management?

the systems are great and easy to use from both front of house and back of house programing. Very isa friendly Review collected by and hosted on G2.com.

What do you dislike about OPERA Cloud Sales and Event Management?

if you need some help with some thing or it breaks, goes down. Service is terrible and non existent. Review collected by and hosted on G2.com.

Verified User in Hospitality
CH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Oracle S&C"
4/5
What do you like best about OPERA Cloud Sales and Event Management?

This is a very functional software, and is the industry leader for F&B establishments. Easy of use and ability to expand are top qualities. Review collected by and hosted on G2.com.

What do you dislike about OPERA Cloud Sales and Event Management?

Price point is quite high in comparison to similar products. Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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