Re-TRAC Reviews & Product Details

Re-TRAC: Waste and Recycling Data Management Software Re-TRAC is a cloud-based waste and recycling data management platform used by state environmental agencies, counties, municipalities, solid waste districts, and universities across North America. It replaces emailed spreadsheets, PDF forms, and manual data entry with structured, recurring reporting programs. Haulers, facilities, local governments, and other reporters submit data through online surveys, and program managers work with all of it in one system. Government reporting programs have run on Re-TRAC since 2004. THE PROBLEM IT SOLVES When data arrives as spreadsheets, PDFs, and email attachments, staff spend each reporting cycle chasing submissions and cleaning data instead of using it. Re-TRAC collects data in consistent formats, checks it as it is entered, and keeps every reporter's submissions in one place. REPORTING SOLUTIONS Start from a best-practice template or build a custom program. Every solution can be tailored to your requirements. Hauler Reporting Collect monthly, quarterly, or annual data from haulers operating under permits, franchises, or contracts. Review permit applications, issue licenses, and release reporting surveys to approved haulers. Measure MSW, recycling, and organics collected and where materials were delivered. Capture disposal fees and surcharges, and attach invoices for accuracy checks and audits. Reports cover tonnage, diversion, cost, and greenhouse gas analysis. Facility Reporting Collect data from landfills, transfer stations, MRFs and recycling processors, and composting and organics facilities. Keep a current inventory of facilities and the materials they manage, track material flows received and exported, and monitor tipping fees. Calculate contamination rates for incoming recyclables and organics. Facilities can also submit load inspection reports so managers can issue notices of violation. Local Government Reporting Measure residential curbside and drop-off program performance across the municipalities in your jurisdiction. Standard definitions make diversion comparable from one community to the next. Reports show contamination rates, pounds per household, service configurations, and materials accepted. Compliance Reporting Manage recycling ordinance compliance for mandatory commercial and multi-family recycling ordinances and construction and demolition (C&D) ordinances. Collect annual diversion plans and C&D project recycling plans, process exemptions and waivers, schedule inspections, and track diversion performance. Drop-off Reporting Manage convenience centers and drop-off locations. Keep a database of sites with accepted materials, fees, service restrictions, and operating hours. Log each drop-off with photo evidence, flag loads for review, and total the materials received across all sites. A notice of violation report automates issuing fines. Scrap Tire Reporting Track how scrap tires are collected, transported, processed, and reused. Build a database of recyclers and transporters, convert volumes to passenger tire equivalents (PTEs), and report tires received and tires sent for processing, retreading, reuse, beneficial use, or disposal. Grant Management Run grant applications, progress reporting, and payment tracking in one place. A screening form decides eligibility, and the application calculates maximum grant eligibility as applicants complete it. Supports budget distribution grants, project-based grants, and Superfund grants, where an automatic scoring system evaluates applications. Includes a grant application summary report and a reimbursement summary. TRACKER: FOR TEAMS TRACKING THEIR OWN MATERIALS Tracker is a lower-cost, configurable tool for organizations that track their own waste and recycling data, such as universities, school districts, and C&D contractors. Your team enters, manages, and analyzes data in one shared workspace, and small teams can set it up and run it themselves. - Set up your own materials, management methods, units of measure with your own volume-to-weight conversion factors, financial fields, and custom fields. - Enter data faster with tracking templates, copy and paste from source documents, spreadsheet imports, and API ingestion. - Five core reports: Diversion Rate, Material Management, Trend, Financial Analysis, and GHG. SURVEYS, DATA QUALITY, AND REPORTING - Surveys and forms with dozens of question formats, skip logic, pre-population, and custom calculations. - Validation and calculations run at entry, so errors are caught before they reach a report. - Built-in reports and dashboards, plus custom reports built by the Re-TRAC team. - Greenhouse gas analysis in MTCO2E, based on the U.S. EPA WARM model. - Member management: approve or deny members, assign program manager permissions, and message reporters inside the system. - Public Surveys: share a link on your website, in a PDF, or on social media to collect responses from people without a Re-TRAC account, including anonymous responses. ADD-ON FEATURES Single sign-on (SSO): SAML-based, works with any identity provider that supports SAML, including Okta and Microsoft Entra ID. Program managers and administrators sign in through your SSO portal. Data Importer: upload a CSV or XLS file and create up to 5,000 responses in one action. The Re-TRAC team configures the import for each document type, such as a hauler's monthly spreadsheet. Imports can be rolled back within 30 days. API: give your IT team programmatic access to your Re-TRAC program data. Endpoints return survey fields, responses (for one survey, a whole program, or every program in your account), and deleted responses as JSON. Use them to keep internal databases and other systems in sync with Re-TRAC, or to combine program data with other datasets in tools like Tableau and Power BI. Includes an API key, a usage overview, and documentation pages. Best suited to organizations with IT staff to set up and maintain the integration. IMPLEMENTATION AND SUPPORT Each customer has a dedicated Customer Success Manager (CSM). Your CSM meets with your team to understand your goals, designs and builds the program with you, and tests it with your team before launch. Program manager training is online and recorded. Emerge imports your historical data at launch so reporting carries forward, and your CSM keeps refining the program afterward. SECURITY AND ACCESSIBILITY Re-TRAC is SOC 2 Type II compliant and WCAG 2.2 AA accessible. Data is encrypted in transit and at rest. Access is role-based, with SSO available as an add-on. Review our security and compliance posture at trust.re-trac.com. WHO USES RE-TRAC - 13 state government agencies - Dozens of counties, districts, and municipalities - 13,000+ reporters - 100+ reporting programs - Annual customer satisfaction scores average 4.5 out of 5