--- title: Rakuten Advertising Reviews meta_title: 'Rakuten Advertising Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 97 reviews by the users' company size, role or industry to find out how Rakuten Advertising works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 97 scale: '5' date_modified: '2026-11-12' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Rakuten Advertising Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the easy-to-use interface and responsive support of Rakuten Advertising, enhancing their affiliate marketing efforts. (17 mentions)
Users value the ease of use of Rakuten Advertising, which streamlines affiliate marketing and enhances organization efficiently. (15 mentions)
Users appreciate the responsive and helpful customer support at Rakuten Advertising, enhancing their overall experience and performance tracking. (13 mentions)
Users appreciate the strong emphasis on partnership quality and reliable data that enhance performance-driven relationships. (12 mentions)
Users appreciate the ease of use of Rakuten Advertising, enhancing organization and efficiency in affiliate marketing efforts. (12 mentions)
Users experience significant time delays with reporting, approvals, and payouts, affecting workflow and cash flow efficiency. (7 mentions)
Users see usability issues in Rakuten Advertising's interface, impacting workflows and requiring additional time for effective use. (5 mentions)
Users face account management issues due to slow approvals and limited control, affecting project timelines and cashflow. (4 mentions)
Users face payment issues with Rakuten Advertising due to slow approval and lengthy payout terms, impacting cash flow. (4 mentions)
Users express frustration with the slow loading and outdated interface of Rakuten Advertising, complicating their overall experience. (4 mentions)

5 Pros or Advantages of Rakuten Advertising

5 Cons or Disadvantages of Rakuten Advertising

Rakuten Advertising Reviews (97)

Reviews

Rakuten Advertising Reviews (97)

4.3
97 reviews
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Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Efficient, accurate, reliant"
4.5/5
What do you like best about Rakuten Advertising?

I love the intuitive nature of the product from a user POV. From affiliate marketing lens, Rakuten has an incredible breadth of brands and they're a key player in the industry. Review collected by and hosted on G2.com.

What do you dislike about Rakuten Advertising?

I wish there was a better, more streamlined way to ingest coupons/deals from brands. I do find a lot of brands don't always post the most updated information and they'll do so only in email for example. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
Originally submitted 9/13/2024
"Rakuten Advertising is supportive of our business needs, goals and requests."
5/5
What do you like best about Rakuten Advertising?

Industry trends and connections with publishers in the fashion space Review collected by and hosted on G2.com.

What do you dislike about Rakuten Advertising?

Entry level associates put on to the account to manage day to day needs, and needing to audit their work, creating more work for myself. Review collected by and hosted on G2.com.

RM
Rachel M.
eCommerce Specialist
Enterprise (> 1000 emp.)
"Insightful & Progressive"
5/5
What do you like best about Rakuten Advertising?

The visual dashboards are a great way to be able to keep across performance at a glance. I like how you can build reports to further deep dive into performance. I think it is really progressive when it comes to find new publishers with new AI tool. This is amazing, as previously this was tricky to find new publishers based off their name alone. Review collected by and hosted on G2.com.

What do you dislike about Rakuten Advertising?

It would be great to be able to load paid placements into the dashboard as soon as you book. Instead of having to wait for that particular month. It would also be great to attribute spend to previous months for reporting purposes. For example, if bonus payments are made early or late then the following year when comparing data it is not an accurate reflection. It would also be great to see tracking and commission spend together to be able to track in the dashboard the true ROI. Lastly, it would be great to have the dates on the dashboard so I can track both the calendar year and our French calendar year. Review collected by and hosted on G2.com.

Pankaj S.
PS
Pankaj S.
Digital Marketing Professional
Internet
Small-Business (50 or fewer emp.)
"One of the best networks for me!"
4/5
What do you like best about Rakuten Advertising?

It has been a great resource for me to connect with leading advertisers. Over the years I have earned thousands of dollars with the platform. Review collected by and hosted on G2.com.

What do you dislike about Rakuten Advertising?

They are sometimes not accurate about measuring the reports. I noticed some advertisers do not share the exact numbers. The audit team of Rakuten doesn't go above and beyond to question them. Review collected by and hosted on G2.com.

Devon M.
DM
Devon M.
Affiliate Account Manager and Influencer Specialist
Small-Business (50 or fewer emp.)
"Rakuten is extremely easy to use and their support team is incredible."
5/5
What do you like best about Rakuten Advertising?

The platform is very user friendly and there are a lot of helpful tools for reporting, publisher discovery, and outreach. Their support team is very reliable and friendly. Review collected by and hosted on G2.com.

What do you dislike about Rakuten Advertising?

I use Rakuten almost daily and there is really nothing I can pinpoint as a dislike. It is easy to onboard influencers, send new and updated rates, track sales, etc. It meets all of my needs as both an influencer specialist and affiliate account manager. Review collected by and hosted on G2.com.

Emily C.
EC
Emily C.
Founder - Affiliate & Partnerships Consultant
Small-Business (50 or fewer emp.)
"Really great team and customer service but not a fan of the network's capabilities"
3/5
What do you like best about Rakuten Advertising?

The agency support is incredible, and I LOVE the monthly agency newsletters. They are extremely helpful in finding new partnerships. In addition, Rakuten has some of the best conferences -- they're organized, well put together, and nicely intimate. Review collected by and hosted on G2.com.

What do you dislike about Rakuten Advertising?

The UI of the network isn't my favorite. My least favorite thing about the network is when I have to change commissions for affiliates. I have to follow up with the affiliates to accept the CPA whereas other networks just automatically changes it by the next business day. It creates a lot of manual work and not a lot of control for how us as brands/agencies want to manage the efficiency of our channel. Review collected by and hosted on G2.com.

Response from Beth Kavoukas of Rakuten Advertising

Thank you for your feedback and for acknowledging our agency support and conferences! We’re delighted to hear that you find them valuable. We're excited to announce that improvements to our offer management workflows are on the way, including automatic transitions for existing partners to new commission offers and a shortened notification period. We’d greatly appreciate the opportunity to discuss your experiences in more detail to further our enhancements. Could you please contact me a beth.kavoukas@rakuten.com? Your insights are invaluable to us, and we're here to assist you with any more suggestions or needed support. Thanks for helping us improve and for your continued support!

Kayleigh R.
KR
Kayleigh R.
Account Manager
Mid-Market (51-1000 emp.)
"Intuitive and easy to use"
4.5/5
What do you like best about Rakuten Advertising?

I like that Rakuten Advertising is very easy to use! The platform sections are clear and it's simple to navigate. I don't have to waste any time trying to figure out where the information I'm looking for would be housed.

Also the reporting insights are very helpful. It's also extremely easy to upload textlinks & banners to the network which I can't say about other networks I've worked in. Review collected by and hosted on G2.com.

What do you dislike about Rakuten Advertising?

The one thing that I don't love about Rakuten Advertising is that going through affiliate applications is not super intuitive. There's no additional information besides an affiliate's name and website are shown. It would be helpful to maybe have access to reviews for affiliates. Review collected by and hosted on G2.com.

DC
Darren C.
Ecommerce Manager
Mid-Market (51-1000 emp.)
Originally submitted 11/14/2024
"Great Affiliate Partners"
4/5
What do you like best about Rakuten Advertising?

The team are very attentive, always looking for new partnership streams. They take the time to understand your business and you customer. The dashboard allows for easy reporting and provides quality insights into your program. Review collected by and hosted on G2.com.

What do you dislike about Rakuten Advertising?

Integrations with some publishers can require development work for tag implementation, albeit relatively straightforward. Review collected by and hosted on G2.com.

Marsha L.
ML
Marsha L.
CEO & Founder
Small-Business (50 or fewer emp.)
"Best in Class Agency Support"
5/5
What do you like best about Rakuten Advertising?

Rakuten has become an invaluable partner in the affiliate space and a top choice for launching new merchants. I love working with the dedicated agency support team. They are always responsive, knowledgeable, and provide best in class service in terms of support as well as tools and data to make informed decisions to grow our partners. Review collected by and hosted on G2.com.

What do you dislike about Rakuten Advertising?

Rakuten's user interface and the way their technology works in some areas can be counter-intuitive. On occasion, this makes some features a bit clunky or difficult to work around when you have specific unique goals or tasks in mind. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Best Affiliate Network"
5/5
What do you like best about Rakuten Advertising?

Rakuten Advertising is by far the easiest affiliate network of the many I've used in my time in the field. The platform is laid out in such a way that it is very easy to find what you're looking for, onboard publishers, create links and assets, and track performance. Their modernized reporting makes finding even the deepest of info a breeze. Subnetwork transparency was a game changer. RA also gives you the best agency side contacts, who provide detailed new information on a regular basis and are extremely responsive to questions and concerns. It is also extremely easy to set up RA for a new affiliate client or Migration. For all of this, we now operate a large majority of our clients on Rakuten. Review collected by and hosted on G2.com.

What do you dislike about Rakuten Advertising?

For as good as RA is, there are a few small missing features, like being able to add columns of information when looking at lists of publishers in your program or that have been extended a given offer. The biggest fault though is the inaccurate publisher contact info. Many times we go into the platform to recruit and message new prospects and get only an email bounceback because the company has not updated their address. Review collected by and hosted on G2.com.