QuickBooks Workforce Reviews & Product Details

Our company uses multiple, unhelpful, dashboards for different aspects of the organization -- except GoCo. Everything in the user interface is very clearly labeled and in a place where my eye expects it to be. In addition, the actual usage of the different form fields doesn't have any hidden redundancy that requires understanding the labyrinth of features to know how to make simple changes to the database that shows across different dashboards. I have never had a need for customer support, and couldn't comment on that accurately -- but I imagine that if their CSR are as helpful as GoCo is effective, then there will never be an issue. I would consider the ease of the design and implementation transparent in the sense that I don't struggle to find my way to the features I need to use -- as if I were looking through a window. Review collected by and hosted on G2.com.

For what I use GoCo for, I do not have anything that I dislike, per se. If I had to choose, and this may be a function of the way GoCo is deployed by our company, the length of the self-assessment forms seems unreasonable and asks questions that can't be substantiated. I use GoCo maybe once a week or once a month to enter travel requests and track other aspects of my professional life that are integrated with billing and human resources management. Review collected by and hosted on G2.com.

This system is great for doing onboarding and document collection. It has helped to save me a lot of time and work, and keeps the processes consistent. GoCo also saves me a lot of headaches by being an all-inclusive HR software. I like not having to use more than one system. I use GoCo daily. Review collected by and hosted on G2.com.

GoCo doesn’t offer its own payroll system so I do have to use another system for that. Also, GoCo's reporting is pretty basic, so not great for advanced data insights. Review collected by and hosted on G2.com.

I like that it integrates with QBO. It isn't as efficient as some other 3rd party payroll systems. Review collected by and hosted on G2.com.

It's reporting isn't as clear as some other payroll reporting systems. Review collected by and hosted on G2.com.

I enjoyed how easy it was to change our agency's HR system to GoCo. The GoCo team took care of everything and kept me in the loop during the transition with progress emails. Their HR system is also a great value, giving us more features to use with staff for only a few dollars more per month. Review collected by and hosted on G2.com.

I disliked that when I needed help completing a task that I couldn't find in their library of help resources that I couldn't get someone live on the phone to walk me through how to do what I need. Review collected by and hosted on G2.com.

The incredible team that answers questions quickly when in a hurry to submit payroll Review collected by and hosted on G2.com.

It was very choppy, if that makes sense. It didn't flow accurately. It seemed like there was always something different that needed fixed or repaired. So much so that we had to have a weekly meeting. Also, Execupay is horrible to work with Review collected by and hosted on G2.com.

GoCo is a modern, clean, and highly effective HRIS that focuses on bringing a white-glove service experience to mid-market and growing small businesses. It shines as a centralized hub for all employee data, heavily focused on automation and paperless processes. Review collected by and hosted on G2.com.

I don't have any complaints. I really like everything about GoCo. It was an amazing software experience. Review collected by and hosted on G2.com.

GoCo helps to boost efficiency in managing HR aspects. It's user-friendly and easy to navigate and the automation offered is the best part. It has helped me streamline my HR processes and boost the productivity of my staff. Review collected by and hosted on G2.com.

One of my dislikes was that if I were to integrate QBO to sync new hires, it would only work from GoCo to QBO and not the other way around as well. Review collected by and hosted on G2.com.

It is user friendly. It does not take long to train someone on how to use Quickbooks desktop. Review collected by and hosted on G2.com.

I dislike that I can not pull up a job for a customer and add multiple employees to timesheets. Review collected by and hosted on G2.com.

George in payroll is kind. He has been the only person to be communicative and helpful Review collected by and hosted on G2.com.

Everything. I could begin at the transition from Trinet where they didn't uphold the discount as we were to 'exceed' their minimum annual $3k despite needing half this level of service.

Then the transition was a jumble, poor communication, gaslighting me to use their videos only until I pointed out it's not in any video would I get a helpful reply.

We have STILL NOT BEEN able to pay our CEO after 3 bi-monthly payroll periods as they can't seem to solve an import error they made on S Corp benefits. It's been nothing short of the most hellacious experience and tens of hours of my (COO) time and many others. I have zero confidence we will get this resolved, I believe our tax accuracy is at a huge risk and I have waited DAYS for a reply and finally ran my third payroll skipping our top 2 executives due to inaccuracy in tax accounting on GoCo's side.

AVOID AVOID AVOID!!!!!!!!!!!!!!!!!!!! Review collected by and hosted on G2.com.

From the sales/marketing initial meetings, to the ease of implementation, to the amazing continuing support crew, GoCo employees and its software are helpful, friendly, thorough, easy, and fun! Both the desktop and mobile versions of GoCo are very much user-friendly, creatively designed, and easy to learn. Review collected by and hosted on G2.com.

GoCo is very much a-la-carte as far as features and pricing, which is great, but it also has its drawbacks. I wish more was included in the TimeOff Request feature/pricing. Review collected by and hosted on G2.com.