QuickBooks Workforce Reviews & Product Details

I really like how QuickBooks Payroll helps with organization. I'm overall very happy with QuickBooks Payroll. The initial setup was very easy. Review collected by and hosted on G2.com.

I miss the QuickBooks Payroll app that used to be offered. Review collected by and hosted on G2.com.

My favorite thing about GoCo is the support, hands down. If I have an issue or there is an error, they are on top of it and have always gotten me a resolution. Another great feature is the grid payroll system which makes it easy to edit individual lines and go back to correct, if needed. Onboarding new hires is done in a snap due to the workflows and well organized system. Our company setup was super easy and GoCo did all of the work. We plan to use integrations as we become more comfortable with using the system. The Quickbooks integration seems very handy. All in all, GoCo is a great system to be using for daily people use, payroll, and company announcements even. Very Satisfied. Review collected by and hosted on G2.com.

I don't know that I would call it a dislike, because the support team is always ready to jump in, but we have encountered some temporary roadblocks as far as number of pay runs and a few errors here and there. But again, the support team seems to be able to handle anything. They raised the number of pay runs we could use and if I encounter the rare error, a simple re-load usually does the trick. Review collected by and hosted on G2.com.

It was easy to track time with my staff and the info directly transferred over to payroll. Review collected by and hosted on G2.com.

For our account, Quickbooks Payroll was automatically turned off for no reason. I've spent numerous hours on the phone to figure out why this happened, and I still have open cases with Quickbooks that have not been resolved since June. This has made it difficult to also find any documentation that was submitted by Quickbooks payroll on behalf of my business (tax documents, etc.). Review collected by and hosted on G2.com.

For those times, the implementer assigned to our company did a great job at moving me forward, which was priceless. The GoCo staff was patient, willing to help, and to meet over Zoom when needed. They are VERY knowledgeable about the HR software. The back side of customizing our organization was very important! They listened to our specific Non-Profit needs. I had written material, videos, short "tests" that kept me accountable and on track. Review collected by and hosted on G2.com.

The times after hours & was stuck on task Review collected by and hosted on G2.com.

I like QuickBooks Payroll for its simplicity. It makes tasks like payroll setup easy, which I find quite valuable. Additionally, it consolidates our financial records effectively. Review collected by and hosted on G2.com.

I wish it was more customizable when it comes to employee related items and deductions. Review collected by and hosted on G2.com.

The best part of this software was that it was with our QuickBooks accounting software and did not have to switch to another platform to process the payroll. It was easy to install, and we used it bi-weekly. Customer support was hard to communicate with. There is no extra integration, as the payroll feature is already available in QBs you just have to get it turned on and pay the fees. Review collected by and hosted on G2.com.

Setting up this software with employees' information took a long time. It was not as user-friendly as the rest of QBs is. Having some employees who were on salary and some hourly made it more difficult to add in the taxes for each. And we had to file our own taxes. Customer support is done by people who are located out of our country, which made it hard to sometimes understand what they said and it took them a long time to respond. We use QuickBooks and love it, but the payroll side needs much improvement. Review collected by and hosted on G2.com.

I appreciate not having to search our shared docs on our company server nor have to find the docs on my computer drive. Log-In to GoCo is so easy and the employee handbook that was uploaded when I electronically signed my onboarding documentation was readily available.

The ease of integration from my onboarding process to the saved materials in the GoCo site is wonderful. There is no confusing process to refer back to our company policies and protocols, when using GoCo.

I have frequently used GoCo, so that I do not have to search for the docs I need nor bother our HR Department as a new hire! I get the answers I need immediately!! Love, love, love it! (SH) Review collected by and hosted on G2.com.

2 Factor authentication

I wish there was a way to link my device (IP Address) as a remembered device when using the GoCo app instead of the traditional desktop site. The desktop site is easier to quickly navigate the login. (SH) Review collected by and hosted on G2.com.

The only thing I like about Quickbooks Payroll is that I'm already logged into it when I use Quickbooks. That is it. Review collected by and hosted on G2.com.

I dislike almost everything about it. I dislike the experience of setting up a new employee. I dislike the way tax filings and payments are handled. I dislike the reporting. I dislike the customer service. I have zero trust in the platform and if I could move every single client away from it, I would. Review collected by and hosted on G2.com.

The setup is quick and simple, user-friendly, allows for customization (within reason), and integrates with the rest of my software already! Review collected by and hosted on G2.com.

I wish there were a time clock that integrates with QB payroll. I have to manually calculate and enter the employees' timecards. Review collected by and hosted on G2.com.

I like how easy it is to process payroll for multiple employees. Review collected by and hosted on G2.com.

The mapping with quickbooks payroll doesn't match sometimes. Review collected by and hosted on G2.com.