Qualtrics Employee Experience Reviews & Product Details

Used by more than 3,500 brands worldwide, including 75% of the Fortune 500, Qualtrics XM for Employee Experience is the leading solution for transformative and modern employee experience management. Qualtrics delivers relevant, actionable and easy-to-understand insights to HR, senior leaders and people managers, enabling them to improve engagement, streamline talent planning, bolster productivity, boost retention, and drive innovation. Targeted, in-the-moment listening is drawn from every employee experience across the employee lifecycle that’s automatically synthesized to deliver easy to understand results, including personalized next steps for admins and people managers to take action. Qualtrics XM for Employee Experience is the only purpose-built system of action that considers the full employee journey by listening at every touchpoint and empowering leaders at all levels to understand the insights that matter most, so you can take the right actions at scale. Employee Engagement & Pulse Our industry-leading engagement solution is built on EX25, a science-backed measurement methodology that goes beyond basic engagement scores to capture the five KPIs proven to move business outcomes: Engagement, Inclusion, Intent to Stay, Well-Being, and Expectations. Developed from 32 million responses across 1,006 organizations, it comes with the world’s largest EX benchmark library –300+ items across 60 countries and 65 industries - so you're always validating against meaningful comparisons. Adjustable listening cadences (annual, bi-annual, quarterly) built-in mean you can meet your organization where it is without forcing an approach that drives survey fatigue. You can leverage our out-of-the-box methodology to get a program up and running in weeks, or create a completely customized program with the most flexible EX platform in the market. Move from listening to taking action at every level. Our bespoke manager results page delivers AI personalized recommendations based on each team's unique data—no analyst required—reducing analysis time by 10x+. Idea Boards let employees crowdsource and vote on improvements, while closed-loop communication tools show workers exactly what changed based on their input. Automated action planning workflows with progress tracking and reminders via Slack, Teams, and Workday ensures follow-through at scale. Employee Lifecycle Management Qualtrics connects listening to every critical moment of the employee journey, from candidate experience through onboarding and retention. Pre-built yet customizable programs automatically trigger feedback at key touchpoints, with ATS and HRIS integrations that eliminate manual setup and real-time workflow integrations (Slack, Teams) that let teams resolve issues as they surface. AI-powered text analytics surface sentiment and themes across open-ended feedback, so recruiting and HR teams can quickly diagnose what's driving candidate drop-off, onboarding gaps, or early attrition—without digging through raw data. Where Lifecycle Management goes further is in connecting the dots across the full employee journey. Cross-program analysis links lifecycle data to engagement and well-being scores, giving HR leaders a clear view of how key moments shape long-term retention. The drivers of attrition tool identifies which employee segments are at highest risk and surface statistically significant causes, including a flight risk simulator that lets you model the business impact of different interventions before you act. The result: retention strategies built on evidence, not intuition. 360 Development Feedback Create a powerful culture of development to close talent gaps and accelerate organizational performance with our 60 Development solution . By capturing personalized, data-driven and actionable insights, you empower employees at all levels to accelerate their careers, become better leaders, and improve their business impact. Furthermore, enterprise-level insights enable HR and L&D teams to understand where employee development efforts have had the greatest impact across the organization. Qualtrics XM Platform Qualtrics' Employee Experience platform is built with the highest enterprise security standards, includingFedRAMP authorization and GDPR/CCPA compliance. Our team includes 60+ AI and I/O scientists backed by $500M+ in R&D- security and purpose-built AI aren't afterthoughts—they're foundational. Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the core experiences of business—customer, employee, and market research—on one platform. Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands.

Seller

Qualtrics

Discussions

Qualtrics Employee Experience Community

Languages Supported

German, English, French, Italian, Japanese, Portuguese, Spanish, Chinese (Simplified)

Solution Type

All-in-One

Used by GitLab and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

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Aldryn V.

Experience Analyst

Enterprise (> 1000 emp.)

9/16/2022

"Employee Experience Implementation Process Review"

4.5/5

What do you like best about Qualtrics Employee Experience?

The Qualtrics employee experience module is very helpful in managing experience and operational information, analyzing the results and establishing the actions that will allow obtaining better results by level of favorability. The latest updates in the action plans section have been more user-friendly for the organizations' HRBPS when accompanying managers in their opportunities for improvement. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

I think mapping organizational hierarchies is a bit of a long process and can take a bit of time when there are a lot of changes in administrative units. This would be an opportunity for improvement if changes are more easily identified, without requiring much manual action. Review collected by and hosted on G2.com.

Francisco G.

Information Technology And Services Professional

Mid-Market (51-1000 emp.)

11/11/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"A fantastic and user-friendly daily tool that aids all employees in maintaining order"

5/5

What do you like best about Qualtrics Employee Experience?

A really helpful and not at all burdensome tool, Qualtrics Employee EXPERINCE aids all staff members at all levels in keeping track of their daily activities. I like the hub where you can access all the information you need, whether it's historical information or currently open tasks, as well as the user-friendly and intuitive interface. Whether anonymously or not, Qualtrics Employee EXPERINCE provides a simple method for providing and receiving feedback. It's an excellent tool for rating your peers and providing them with helpful criticism. Additionally, I appreciate how user-friendly and slick the design is, which makes me comfortable using Qualtrics Employee EXPERINCE. You can quickly change between the "you" view and the "company" view to see the most crucial objectives and your advancement. You can look for employees by company values or by other departments. The rating system with hashtags and specific questions encourages quick comments, which I find appealing. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

There isn't anything I don't think I like. When conducting performance reviews, setting goals, and other tasks, Qualtrics Employee EXPERIENCE offers advice and considerations to bear in mind. The employee has the option of disobeying or adopting this advice. Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

My Feed's report sections from my employees occasionally have incorrect configurations. As soon as I notify our company's system administrator of this, it will be resolved very quickly. I can give information on a weekly basis. Sometimes not much changes, but you can see the progression and even the small changes, the ups and downs in performance, week by week. Qualtrics Employee EXPERINCE helps you track key objectives and share feedback on performance. This makes it easy to give feedback to your colleagues or supervisors and decide whether they see who the feedback is from or not. This helps to write honest and constructive weekly updates. We keep the current employee engagement and communication going with Qualtrics Employee EXPERINCE. This enables employees to communicate, engage, and connect even when they are unable to work in their offices. We discovered that everyone on staff has already signed up, and so far, people are enjoying the content. Review collected by and hosted on G2.com.

Matthew K.

Marketing Data Analyst

Small-Business (50 or fewer emp.)

2/6/2023

"Very good employee recognition software"

5/5

What do you like best about Qualtrics Employee Experience?

The offers are really good and attractive. I like the point redemption process. The website is very easy to use with all the guides. I also like the circle of advantage recommendation. The redemption process is super fast and easy. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

I would love to see more discount campaigns on this app. The offers we have here can be a little better and more attractive. The user interface of the site could be more attractive. Review collected by and hosted on G2.com.

Lynn H.

Senior IT Specialist

Online Media

Enterprise (> 1000 emp.)

12/24/2022

"Easily managing my priority with Qualtrics Employee Experience."

5/5

What do you like best about Qualtrics Employee Experience?

The platform has features which are simple and effective. Employee collaboration is fully enhanced by the platform. This helps in maintaining connection consistency among all employees in the organization. The feedbacks can easily be shared publicly. On the other side, the platform has great features which are highly customizable. After enhancements of the employees' engagement, one can measure the performance of the employees. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

There are limited options that enable one to monitor the progress, more so goals. This is not what one really aspires for. Review collected by and hosted on G2.com.

Margaret V.

Marketing Research Analyst

Small-Business (50 or fewer emp.)

1/19/2023

"Excellent program for corporate recognition"

5/5

What do you like best about Qualtrics Employee Experience?

I like the ability to provide instant recognition. The platform is easy to use for our users. I like that the purpose of this platform is to reward. I also like the visibility of recognition. The system in general is quite easy to use. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

It should provide more ease in administration work. I also wish it had more built-in features. I would like to add a note about implementation teams. Wish we could request additional points. Review collected by and hosted on G2.com.

Mathilda S.

Data Research Analyst

Mid-Market (51-1000 emp.)

12/22/2022

"Potential tracking platform with multiple functions"

5/5

What do you like best about Qualtrics Employee Experience?

I love the ability to add additional achievements. I also like the simplicity and elegant design. I love the fact that you can measure performance. It is a quick and easy way to communicate. It's a simple and consistent way to stay connected. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

I wish it would be a little easier to share your reports. I don't like that there are only a few options to see the progress of a goal. I don't like that you can't skip a question. Review collected by and hosted on G2.com.

Michele H.

Data Research Analyst

Small-Business (50 or fewer emp.)

1/17/2023

"Multifunctional platform that offers excellent service"

5/5

What do you like best about Qualtrics Employee Experience?

I love the ability to set goals. It offers great templates for performance reviews. I like about this platform is that it is very easy to use. It has a lot of options that we can customize. I like the access to communicate with my colleagues. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

A separate space where employees can chat would be nice. I would also like it to have more participation to publish something. It would be nice to rate the goals within the page. Review collected by and hosted on G2.com.

Marilyn B.

Business Data Analyst

Mid-Market (51-1000 emp.)

1/4/2023

"Effective platform for managing employee teams"

5/5

What do you like best about Qualtrics Employee Experience?

I like how fresh and clean the platform is. It has great features for organizing talking points. I also like being able to comment on the topics we discuss. I like that it's so easy to add agenda items. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

It would be nice to be able to close them in one step. The initial dashboard could have more information available. I would also love to have an introductory tutorial. I wish there were a little more capabilities for project management. Review collected by and hosted on G2.com.

Thania D.

Technology Support Specialist

Enterprise (> 1000 emp.)

11/30/2022

"System that allows to know what the professionals think"

4.5/5

What do you like best about Qualtrics Employee Experience?

This tool allows from a professional point of view to know both the positive and negative experiences they have within the organization. It is a system that, through surveys or questionnaires, recognizes employees as an important point in business development, taking into account their interests and experiences Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

I have not witnessed the disadvantages of this tool; its functions are necessary when you want to know how to increase the labor flow by measuring the experience of the workers; there are many means of disseminating the surveys Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

It is essential when seeking to create more sustainable and functional work environments in organizations; it allows identifying which experiences or actions are usually more satisfactory to keep professionals comfortable and that the workflow is mass fluid is a system that, through surveys Gather all the necessary information Review collected by and hosted on G2.com.

Krystal S.

Senior Data Analyst

Small-Business (50 or fewer emp.)

1/3/2023

"Very ideal platform for setting personal goals"

5/5

What do you like best about Qualtrics Employee Experience?

I love the user interface and the reminders. I also love how easy it is to access notes. The tool is easy to use. The interface is very user friendly and easy to navigate. I like the simple design. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

Some of the interactions on the admin side are not intuitive. Sometimes there are sync issues with the invites. I would like to see some additional product development. Review collected by and hosted on G2.com.